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London Museum of Water & Steam

Address: Green Dragon Lane, London TW8 0EN, England (Formerly Kew Bridge Steam Museum) (Westminster / Belgravia)
Phone Number: +44 20 8568 4757
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Ranked #346 of 851 Attractions in London
Type: Specialty Museums, Museums
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Attraction details
Owner description: The London Museum of Water & Steam opened it's doors after a major refurbishment on March 22nd 2014. Come and discover the story of London's water supply and witness stationary steam pumping engines in action. The museum is also home to a narrow gauge steam railway which is in operation every weekend. Visitors can also enjoy the new Waterworks interactive gallery, with hands on exhibits that bring the story of London's water supply to life and prepare to get wet in the outdoors "Splashzone" where children of all ages can turn wheels, gears and pumps to move water by hand to create amazing outcomes. The rotative steam engines and Waterworks Railway are in operation every weekend with the Cornish Engines running on monthly event days (see website for event listings). After all that, relax and refuel in the Stokers Cafe where you will be able to choose from a range of hot and cold drinks and treats. We are a 5 minute walk from Kew Bridge Station (25 minutes from London Waterloo) and are a short bus journey away from South Ealing station (Picadilly Line + 65 bus) and Gunnersbury (District Line and Overground + 237 or 267 bus). There is a small car park on site for visitors.

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45 reviews from our community

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Date | Rating
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English first
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 1, 2014

I thought the museum was really good. I especially enjoyed the water works outside it was really fun playing with all the pumps and channels. The cafe is great, the information is very interesting and surprising. Much better than expected, well worth a visit. Evie aged 8

Was this review helpful? Yes 1
London, United Kingdom
15 reviews 15 reviews
8 attraction reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 2, 2014

We arrived at 11am midweek to try and get a parking space in the relatively small car park. There were a few spaces left. I think that the other cars were staff ones as there weren't many visitors in the museum itself. We had a coffee in the pleasant cafe before we started and then went to the water museum... More

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16 reviews 16 reviews
6 attraction reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed October 2, 2014

Took an Aussi friend to see the museum, he was fascinated by it all. Spent many hours there whilst the girls went to Kew Gardens. If you are into old machinery well worth a visit to see how it all started.

Was this review helpful? Yes 1
Sydney, Australia
Top Contributor
72 reviews 72 reviews
55 attraction reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed September 30, 2014

I have to give it 5 stars because I am a steam fanatic. This is my third visit and very pleased to see it has dramatically improved . Love the layout and they way the live steam was alternated throughout the day.Amusements for kids also is a very good move. It was not crowded ,even though it was a steaming... More

Was this review helpful? Yes 1
Snodland, United Kingdom
2 reviews
4 of 5 stars Reviewed September 6, 2014

Quaint museum with some huge exhibits, along with some great hands on examples of how steam and water machinery work. If your Kids like the science museum they'll like this. My 10 year old son was interested in how it all worked and loved playing around with the hands on water pump displays, steam pump model, and the splash zone... More

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 30, 2014

The newly refurbished steam museum is excellent. Perfect entertainment for my 3 children (2,4 and 6), not to mention husband... The outside water play area was a top favourite, as was the steam train. Plenty of interactive activities and informative volunteers as well as some free crafts kept everyone interested. Lovely outside garden too - great for a picnic. The... More

Was this review helpful? Yes 1
Richmond-upon-Thames, United Kingdom
Top Contributor
352 reviews 352 reviews
155 attraction reviews
175 helpful votes 175 helpful votes
4 of 5 stars Reviewed August 23, 2014

We took our three year old twin grandchildren to the Museum and had a wonderful day out. They were free and we paid £11 each for an annual membership (£10 for the day) as we live about a mile away. The place is full of enthusiast and the machinery is generally very interesting. The interpretation is also very good especially... More

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 31, 2014

I think the entry price (£11:50 for adult , £5 child) is too high. I visited a couple of times before the major refurbishment few years back and I preferred it then - but I understand the reasons for trying to appeal to a wider audience.I am glad the museum exists but I just think if the price was halved... More

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Edward S, Trustee: Fundraising & Sponsorship at London Museum of Water & Steam, responded to this review

Hi Cheryl, I'm sorry you felt your visit was poor value for money. We set our ticket prices in line with similar London attractions and haven't dramatically changed our pricing structure over the last few years despite rising costs of opening the museum (you wouldn't believe the gas bill)! We run the railway and rotative steam engines every weekend, the... More

Top Contributor
98 reviews 98 reviews
36 attraction reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed July 14, 2014

A great day out for young and old. Its always amusing when you see exhibits from your childhood - OK not the beam engines! Wonderful exhibits explaining the progression from Victorian engineering to today, bringing water to our homes and removing the sewage. Then to the massive steam beam engines, several of which are in working order and are demonstrated... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
5 attraction reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 11, 2014

We were lucky enough to have the train running on a Friday and that was probably the highlight for my son. The splash zone was fun and the steam engines were very impressive. All let down by the most dreadful lunch in the cafe with surly waiter. The rest of the staff were helpful and pleasant though. But be warned... More

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Edward S, Trustee at London Museum of Water & Steam, responded to this review

Hello, Thanks for taking the time to review us. Delighted you enjoyed the museum especially the new interactive exhibits and Waterworks Railway. The train normally runs on a Saturday and Sunday so good timing on your part. I'm sorry to hear about your experience with the Cafe - it is run by an outsourced contractor and not the museum itself... More

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