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Selfridges

Neighborhood:
Marylebone
Department stores, Specialty shops, Shopping & Fashion
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Address: 400 Oxford Street, London W1A 1AB, England
Phone Number: (011) 44-171-318-3693
Website
Description: Visit London's famous department store for fine cigars and accessories.
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TripAdvisor Reviewer Highlights

Read all 554 reviews
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  • 256
    Excellent
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    Very good
  • 62
    Average
  • 27
    Poor
  • 40
    Terrible
Most recent review
Bloomingdales meets Neiman Marcus in London but with more Choice

While not as high end as Harrod's, Selfridges may be the best all around department store in London. In part this is because it includes a myriad of specialty stores inside itself... read more

4 of 5 starsReviewed March 6, 2015
DougcpW
,
Portland, OR
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554 Reviews from our TripAdvisor Community

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English first
Portland, OR
Top Contributor
70 reviews 70 reviews
17 attraction reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 6, 2015 NEW

While not as high end as Harrod's, Selfridges may be the best all around department store in London. In part this is because it includes a myriad of specialty stores inside itself and has a certain chic hipness to its atmosphere as well as the goods/merchandise it chooses to sell.

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London, England, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 attraction reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 3, 2015 NEW

A must when visiting London. Extremely helpful and friendly staff. Well laid out with lots of variety. Excellent restaurant and afternoon tea cafe. Great to have your makeup done especially by the Bobbi Brown staff or a hand massage at the Jo Malone counter. Yes , it can get busy at the weekend or during the holiday period. Try going... More 

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liverpool
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed February 22, 2015

We first visited selfridges on saturday and whilst browsing I came across a bracelet i liked so decided I would like to try it on. I tried to get the attention of the staff member but was ignored so my mum then tried to gain her attention again with no luck. Then as we were about to leave a staff... More 

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London, United Kingdom
Contributor
19 reviews 19 reviews
6 attraction reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed February 22, 2015

My first trip to Selfridges.... I hated it and could not wait to leave. My much anticipated visit... I whizzed through those big beautiful revolving doors and held my breath. I was ready to be met but the class of Selfridges. Sadly not. The building was overheated, too loud, over perfumes, over staffed and too busy. Don't even get my... More 

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Greensboro NC
Top Contributor
212 reviews 212 reviews
25 attraction reviews
261 helpful votes 261 helpful votes
5 of 5 stars Reviewed February 15, 2015

Like millions of others, we have enjoyed the Mr. Selfridge series on public television. Although we have been to the store on other occasions, we were particularly curious this trip since it has been a while. We found the store very attractive and tidy ... even better than our favorable memories. The service staff we dealt with was very knowledgeable... More 

Was this review helpful? Yes 3
1 review
1 of 5 stars Reviewed February 12, 2015

I have visited this store on several occasions and am yet to see a member of staff smile. A noticeable lack of interest in customers and an aggressive style of service have ensured I will never return. There are several other department stores along Oxford Street all of whom offer a far more friendly and helpful service so they get... More 

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Saint Louis, Missouri
Top Contributor
151 reviews 151 reviews
23 attraction reviews
142 helpful votes 142 helpful votes
5 of 5 stars Reviewed February 12, 2015

We had watched a show on Amazon Fire TV about Mr. Selfridge and his store/concept. It was great to see it in person, from the main entrance through the perfume counters to the denim studio! I love that all major department stores are styled on Selfridge's layout! The escalator areas were full of fun and funky artwork, including a giant-sized... More 

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Melbourne, Australia
Top Contributor
1,832 reviews 1,832 reviews
1,628 attraction reviews
966 helpful votes 966 helpful votes
4 of 5 stars Reviewed February 9, 2015

A highlight of a trip to London at Christmas is to see the lights along Oxford Street. Selfridges didn't disappoint and came up with window displays which were streets ahead of any other store. A lot of people were stopping to snap photos of the most elaborate ones. There is an information desk just inside the main entrance. Staff directed... More 

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Top Contributor
63 reviews 63 reviews
21 attraction reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 7, 2015

The staff are friendly and the selection of products is wonderful with very interesting displays of the products making it a joy to shop in the store.

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Manchester, United Kingdom
Contributor
13 reviews 13 reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed February 5, 2015

I love shopping in Selfridges but have had to deal with customer services on a couple of occasions. They are totally unhelpful and dismissive and do not take complaints on board. Nice shop but once they have your money they couldnt care less

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Staying in Marylebone

Neighborhood Profile
Marylebone
Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
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