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Harrods

Address: 87-135 Brompton Road, London SW1X 7XL, England (Knightsbridge / South Kensington)
Phone Number: +44 20 7730 1234
Website
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Ranked #52 of 516 Shopping & Fashion in London
Type: Department Stores, Landmarks/ Points of Interest, Sights & Landmarks, Shopping & Fashion
Activities: Shopping, Dining
Fee: No
Owner description: Harrods remains at the height of British luxury retail, attracting...
More attraction details
Attraction details
Type: Department Stores, Landmarks/ Points of Interest, Sights & Landmarks, Shopping & Fashion
Activities: Shopping, Dining
Fee: No
Recommended length of visit: 2-3 hours
Hours:
Sun 11:30 am - 6:00 pm
Mon - Sat 10:00 am - 8:00 pm
Owner description: Harrods remains at the height of British luxury retail, attracting millions of loyal customers from across the globe with its unrivalled product selection, world-class service, innovative retail theatre and historic setting. The store was opened in 1849 by Charles Henry Harrod as an expansion of his humble East End grocery and tea business. Today, it is one of the most distinguished names in the world. Seven floors and 330 departments showcase the best of luxury merchandise, from high-end fashion and accessories to the finest homewares and the latest technology. There are 28 restaurants in-store; we continue to enhance our portfolio with Galvin Demoiselle, Bentley's Sea Grill, and the institution that is The Georgian. Customers enjoy a wealth of exclusive services, such as By Appointment Personal Shopping and The Penthouse, a private suite dedicated to unsurpassed bespoke service in a beautiful environment. Other departments include the Urban Retreat at Harrods spa, a theatre ticket bureau, and The Studio, the store's interior-design service. Qatar Holding acquired the business in 2010, and it continues to guide - and invest strongly in - the store according to its philosophy: Anything is possible. Harrods continuously seeks to surpass the desires and expectations of its customers, staying true to its original motto: Omnia omnibus ubique (everything for everyone, everywhere). Harrods is located on Brompton Road, near the Knightsbridge London Underground station.
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4,502 reviews from our community

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Peterborough, United Kingdom
Top Contributor
158 reviews 158 reviews
57 attraction reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed January 29, 2015 NEW

For some reason whenever we shop here we don't enjoy it as much as we should. To us the store doesn't flow right and we find it difficult to navigate round. I wish I liked it more as their reward scheme on purchases is a great bonus! I usually end up picking Selfridges over here. If you are visiting as... More 

Was this review helpful? Yes 1
Top Contributor
64 reviews 64 reviews
19 attraction reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed January 28, 2015 NEW

Would never visit this iconic store at this time of year ever again. So busy I felt claustrophobic and really concerned regarding fire regulations as found it so difficult to get out of store. Very little information and directions in the store which I think is very disappointing for a store of this size. Not many staff to ask directions,... More 

Was this review helpful? Yes 1
Yorkshire, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 attraction reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 28, 2015 NEW

I went to Harrod's to, in my own words "see what the fuss is about". Well now I know! This store is amazing. I was totally blown away. It's like shopping heaven! All the staff we encountered were happy, pleasant and polite and offered superb service. Special praise for the clinique staff that devoted so much time to help me... More 

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Harrods_Manager, Customer Loyalty Manager at Harrods, responded to this review

Thank you for taking the time to provide us your wonderful feedback regarding your visit to Harrods. We look forward to welcoming you back in the near future. More 

harrogate north yorkshire
Top Contributor
146 reviews 146 reviews
37 attraction reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed January 28, 2015 NEW

With over 28 restaurants and coffee shops, Harrods caters for every appatite and every shoppers needs. We browsed the floors with no particular disire to buy and every staff member we met were polite and very chatty. The food hall is a fabulous place to visit and will make your mouth water!!

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Newcastle, Australia
Senior Reviewer
7 reviews 7 reviews
4 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 28, 2015 NEW

I really can't recommend Harrods enough- as a high end retailer, the prices and range might turn some people off at the idea of entering, but I truly believe it is worth the visit just to have a peek! The phenomenally decadent escalator alcove, with its rich Egyptian style and elaborate Princess Diana/Dodi Al-Fayed memorial fountain is one of my... More 

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Europe
Senior Contributor
24 reviews 24 reviews
14 attraction reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 27, 2015 NEW

Went in the middle of a Tuesday in December. Way too crowded to be enjoyable. Will not be going back. The only good thing was a very clean bathroom.

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Sunderland, United Kingdom
Senior Contributor
38 reviews 38 reviews
24 attraction reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 27, 2015 NEW

As a visitor, I was staggered by the over-inflated prices and the sheer hype attached to everything remotely connected to the brand. True, the items on sale in the food hall would tend to be a tad expensive to source by their very nature and number - it was much the same throughout the store. Outside shoppers arrived by taxi... More 

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Istanbul, Turkey
Top Contributor
160 reviews 160 reviews
40 attraction reviews
156 helpful votes 156 helpful votes
5 of 5 stars Reviewed January 26, 2015 NEW

it is a huge place full with all the shops that you dream of :D before buying from its shop outside, you should definitely check Harrods too. there are too many variety, great helpful staff and many other things. there are also cafes too. there is also a floor only for shoes !! it was like a heaven !! all... More 

Was this review helpful? Yes 1
San Antonio, Texas
Contributor
15 reviews 15 reviews
4 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 25, 2015 NEW

Well worth the crowds just to see the fabulous food market within. Gorgeous old style real department store.

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Burgess Hill, United Kingdom
1 review
4 of 5 stars Reviewed January 25, 2015 NEW

Had a look around whilst visiting winter wonderland, amazing shop but too expensive to indulge, good people watching though!

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?