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#156 of 2,347 things to do in London
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Address: 87-135 Brompton Road, London SW1X 7XL, England
Phone Number: +44 20 7730 1234
10:00 am - 9:00 pm
Closed now
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Sun 11:30 am - 6:00 pm
Mon - Sat 10:00 am - 9:00 pm
Recommended length of visit: 2-3 hours
Fee: No
Activities: Shopping, Dining
Description: Harrods remains at the height of British luxury retail, attracting...
Harrods remains at the height of British luxury retail, attracting millions of loyal customers from across the globe with its unrivalled product selection, world-class service, innovative retail theatre and historic setting. The store was opened in 1849 by Charles Henry Harrod as an expansion of his humble East End grocery and tea business. Today, it is one of the most distinguished names in the world. Seven floors and 330 departments showcase the best of luxury merchandise, from high-end fashion and accessories to the finest homewares and the latest technology. There are 28 restaurants in-store; we continue to enhance our portfolio with Galvin Demoiselle, Bentley's Sea Grill, and the institution that is The Georgian. Customers enjoy a wealth of exclusive services, such as By Appointment Personal Shopping and The Penthouse, a private suite dedicated to unsurpassed bespoke service in a beautiful environment. Other departments include the Urban Retreat at Harrods spa, a theatre ticket bureau, and The Studio, the store's interior-design service. Qatar Holding acquired the business in 2010, and it continues to guide - and invest strongly in - the store according to its philosophy: Anything is possible. Harrods continuously seeks to surpass the desires and expectations of its customers, staying true to its original motto: Omnia omnibus ubique (everything for everyone, everywhere). Harrods is located on Brompton Road, near the Knightsbridge London Underground station.
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TripAdvisor Reviewer Highlights

Read all 5,172 reviews
Visitor rating
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    Very good
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  • 262
Wonderful staff!

I want to congratulate Harrods as their staffs are brilliant! They're always ready to help and very courteous and I must say they're knowledgeable of where everything are! Ask... read more

4 of 5 starsReviewed May 24, 2015
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5,172 Reviews from our TripAdvisor Community

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English first
Basildon, United Kingdom
Top Contributor
413 reviews 413 reviews
106 attraction reviews
206 helpful votes 206 helpful votes
1 of 5 stars Reviewed May 24, 2015 NEW

This top line shop (in its opinion) fails to signpost well thus it's easy to get lost and walk round aimlessly. Loads of unattended desks and prices to make your eyes water. It used to be a great place, it survives on reputation and skilled marketting. Easy to get lost, lose interest and fail to find exits, much if this... More 

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13 reviews 13 reviews
6 attraction reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 24, 2015 NEW

I want to congratulate Harrods as their staffs are brilliant! They're always ready to help and very courteous and I must say they're knowledgeable of where everything are! Ask them where to find such things and directions they know it! They go out of their way to help us and very attentive of our needs. Kudos Harrods!

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Chicago, Illinois
Top Contributor
109 reviews 109 reviews
27 attraction reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed May 24, 2015 NEW

Been coming to London now for over 15 years for both business and vacation. Always make it a habit to visit Harrods, great array of merchandise, in a beautiful setting, with attentive staff. Could be crazy with tourist, so if you do not like crowds, may not be the place for you. Everyone loves the Harrods merchandise was gifts so,... More 

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Senior Contributor
27 reviews 27 reviews
10 attraction reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed May 23, 2015 NEW

This is my second visit to Harrods after almost 20 years and I can't be more amazed at how majestic and grand it still is. How they have made sure they still carry all the best goods there are in this world is just so noteworthy. I know it's pricey but with the rain and cold weather outside it seemed... More 

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed May 23, 2015 NEW

I have very fond memories of visiting Harrods' Toy Kingdom as a child with my family once on holiday. Now living in London, much older, it is still one of my favourite places to visit in London, regardless of whether I need to buy anything, for its beautiful interior and one of a kind shopping experience. The Toy Kingdom is... More 

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Senior Contributor
30 reviews 30 reviews
22 attraction reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed May 23, 2015 NEW

This department store seems to cater to the richer people as the shops that occupy the store have outrageous prices that the common wage earner cannot afford. But a glimpse into the rich side of life.

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Senior Contributor
32 reviews 32 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed May 23, 2015 NEW

Ventured into the food halls and soon left. Had not idea they were still selling Foie Gras. How very disappointing.

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Manila, Philippines
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 22, 2015 NEW

Visited Harrods to show my sister what it looks like on the inside. She seems okay with the heaps of people coming from all different places as this stressed me out the first time I went there. Harrods is basically divided into "rooms" and merchandise varies on each one of them. We just had trouble going through each "room" as... More 

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Wolverhampton, United Kingdom
Senior Contributor
34 reviews 34 reviews
12 attraction reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 22, 2015 NEW

Harrods is a must if you want to see what is probably the most impressive shop in the uk.It will take you about 1/2 a day to get round it all.I brought some after shave in there and it was cheeper than boots so not everything is more expensive.Ice creams are delicious.You have to go to the loo this is... More 

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Chicago, Illinois
Senior Contributor
40 reviews 40 reviews
5 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 22, 2015 NEW via mobile

My brother and I have planned a trip to go to England first then on to Poland was our plans. We flew in to Heathrow Airport then took a cab dropped off our things at the YMCA and headed off to catch the Knightsbridge Tube station to get to Harrods. No surprise we had to stand on the subway all... More 

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Staying in Knightsbridge

Neighborhood Profile
When millions of tourists want to shop 'til they drop, they do it along Brompton Road and its boutique-lined tributaries, including the world-renowned Harrods. And when millionaires want to flaunt what they've already got, many of them find Knightsbridge and Belgravia the perfect place to do so, often behind stately mansion walls or down quiet private mews. Delve beyond the ultra-luxe exterior and you'll find some of this city's cosiest pubs, quiet gardens, and all sorts of indie retailers and enterprises worth a short exercise in spontaneous window shopping. For those looking to take a break from shopping, Hyde Park, Kensington Gardens, and some of the city's most popular museums are nearby.
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