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Debenhams

334-348 Oxford St., London, England (Mayfair / St James's / Piccadilly / Green Park )
44-171-580-3000
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37%
Ranked #285 of 464 Shopping in London
Type: Shops, Shopping
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Attraction details
Owner description: The place to shop for top labels in men and women's apparel, plus gifts, home furnishings and flowers.

Hotels near Debenhams

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60 reviews from our community

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Date | Rating
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English first
Dartford, United Kingdom
2 reviews
1 of 5 stars Reviewed November 20, 2014 NEW

I cannot stress enough how bad this company is. I ordered 4 dresses at the beginning of Nov 14 with a total of £217.96 for a special occasion on the 14th Nov this has to be paid up front before you get your goods, which in my case I still haven't got! after chasing my order when I had heard... More

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Leek, United Kingdom
Top Contributor
110 reviews 110 reviews
14 attraction reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed November 17, 2014

Called in to the Restaurant on 5 and was pleased with the results. My wife had a salad and I had the fish and chips. Although the food was good there was quite a wait for the fish to be cooked, however, I suppose if you want freshly cooked food you have to wait. Overall a good experience in the... More

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Australia
Top Contributor
507 reviews 507 reviews
281 attraction reviews
515 helpful votes 515 helpful votes
3 of 5 stars Reviewed November 13, 2014

Along Oxford Street you'll find Selfridges, John Lewis, House of Fraser and Debenhams. Of all of these department stores, Debenhams is at the lowest end of the spectrum. They have a couple of concessions such as Oasis, Coast, Warehouse and Phase Eight but the rest of the clothing is mainly their own brands. Some of it is good (like the... More

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London, United Kingdom
Top Contributor
52 reviews 52 reviews
8 attraction reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 8, 2014

I only shop occasionally at Debenhams but found the lower floor bistro a good place for a Saturday breakfast. While most restaurants in the area are over priced or over busy or just rude (I walked out of the Tyburn after waiting 10 minutes) Debenhams was almost deserted at 10am. Freshly squeezed orange juice with smoked salmon and scrambled eggs... More

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed November 2, 2014

On a busy Saturday (yesterday) in Oxford street Debenhams, ONLY 2 staff on the tills on first floor at about 16.30, I could hardly believe it. The staff (by their expressions and demeanour) wanted to be somewhere/anywhere else. And after waiting 10 minutes in a relatively short queue I felt the same way! ....No sorry for the wait or a... More

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 31, 2014

I visited the Oxford Steet store to buy Jeans from the petite section – the changing room was appalling , hair , tissues as well as large dust clouds all over the floor – this changing room had not been cleaned for days . When trying to pay for the item , I was sent to 3 different Payment desks... More

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Nottingham, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 attraction reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 4, 2014

never again will I order from this store. Ordered levi jeans and aftershave....few days later mailto say unable to fulfil jeans....few days later unable to fulfil a/shave too.. waste of time, why advertise what you cannot fulfil? Save time don't order from here!

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Muskegon, Michigan
Top Contributor
122 reviews 122 reviews
34 attraction reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed September 29, 2014

Found out about this store from watching Midday on Irish TV (host shops here regularly) anyway prices are good and the quality is fantastic on the items I bought. I will say if you see your size grab it, they sell out quick. Staff really friendly. I totally see why people are ordering online and picking up at the counter,... More

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DC
Senior Contributor
44 reviews 44 reviews
11 attraction reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed September 29, 2014

Terrible online purchase experience. They canceled my order 3 times alleging incorrect information without giving any phone number to call or detail about the reason to have canceled the orders. Terrible customer service. I'd rather pay more and be treated as a customer than as person who is doing them a favor to buy something from them. There are many... More

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London, United Kingdom
2 reviews
1 of 5 stars Reviewed September 20, 2014

I went into the store in July 2014 to try to buy a bra. It was early on a Saturday morning. There was one other woman browsing. The assistant was busy dusting shelves. When I asked her for help, she made it obvious I was disturbing her work. I wanted a 42" FF bra. She rudely said there was only... More

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