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Topshop

214 Oxford St., London, England
44-171-636-7700
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Ranked #172 of 454 Shopping in London
Type: Shops
Description: Find funky and up-to-date women’s wear at this popular London shop.
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48 reviews from our community

Visitor rating
    18
    14
    2
    2
    12
Date | Rating
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English first
Gainesville, Georgia
Top Contributor
196 reviews 196 reviews
68 attraction reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 24, 2014 via mobile

Seemed ok for a department store. Had a good variety of clothing. Carried grandson there and he found what he needed. Also ate at the snack shop and it was a pleasant experience. Not as expensive as Harrods.

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Essex
Senior Contributor
21 reviews 21 reviews
5 attraction reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed June 24, 2014

I visited the store with American friends on Sunday 22nd June, as this was somewhere my friends young daughter wanted to see and shop. After she found a few items she liked, she went to the changing rooms try the garments on. (only the person trying on is allowed inside even when its a minor entering). We stayed close by... More

Was this review helpful? Yes 1
California
Senior Contributor
28 reviews 28 reviews
16 attraction reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 9, 2014

After walking all day in London, I was exhausted. I picked a place to sit near one of the displays. I am a middle aged male mindful of their need to display and sell. However, a man dressed in a security outfit told me I couldn't sit there. I had a very different experience that day at American Apparel and... More

Was this review helpful? Yes 1
Grimsby, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 28, 2014

so I tried to buy some bikinis the other day and Topshop.com told me that the transaction failed. I tried once more and this also failed. The next day i get 2 emails saying that payment is pending and the money from both orders (adding to about £200) will be taken out of my account when there was 'sufficient' funds... More

Was this review helpful? Yes 2
London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 13, 2014

They will take your money and let their couriers hand out your delivery to any old passer by and when you complain about not receiving it they ignore you!! Worst Customer service ever.

Was this review helpful? Yes 2
Nelson, New Zealand
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 18, 2013

Same experience as the customer below.I ordered shirt and trekkings.The shirt has never arrived and trekkings arrived faulty.Still no refund for the shirt after countless phone calls and emails.And no help how to return trekkings from overseas.Still waiting for my second order which has been sent 2 weeks ago.It is very,very wrong to charge for an item and not to... More

Was this review helpful? Yes 1
Isle of Man
Contributor
12 reviews 12 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 4, 2013

This is my favourite place in London. When I die I want to spend eternity here. I've never used the personal shopping though, and I had a brilliant time. The shoppers were great and had selected a range of clothes for me which were both flattering, suited my style and yet were different from anything I would have picked out... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 4, 2013

I bougt boots in top shop brent cross yesterday, customer service was terible ! I ask for new pair from the box ...this morning when I wanted to wear it I noticed in the box is on pair but only for left foot !!!! So unprofessional !!! Train your stuff better an stop waisting peoples time !

Was this review helpful? Yes 1
UK
Senior Contributor
36 reviews 36 reviews
8 attraction reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed September 19, 2013

Having seen a review of two items in a weekend paper supplement I decided to order on line. Neither were in stock. Not a problem I thought, I shall email their customer services. No proper response - basically nothing we can do - contact a store - they should be able to help. Called a store - not any store... More

Was this review helpful? Yes 3
Warwick, United Kingdom
Senior Contributor
27 reviews 27 reviews
7 attraction reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 29, 2013

I booked the personal shopping experience for my 21st birthday and had a wonderful time! The personal shoppers had carefully picked out outfits for me before I arrived and displayed them beautifully in my private changing room. Inside the changing room was also some cupcakes and bottled water. I tried on quite a few if the outfits and the personal... More

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