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Casa Spa

439 Edgware Road, London W2 1TH, England
020 7724 2030
Website
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Ranked #254 of 646 Activities in London
Certificate of Excellence 2014
Type: Spas
Activities: Antiquing
Owner description: Casa Spa is a sanctuary of calm within luxurious and tranquil surroundings. Our Turkish Bath and Arabian Hammam experiences feel like pure indulgence!... more » Owner description: Casa Spa is a sanctuary of calm within luxurious and tranquil surroundings. Our Turkish Bath and Arabian Hammam experiences feel like pure indulgence! No-one can deny a Hammam or Turkish Bath is a soothing and cleansing, sensual and practical experience. « less
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213 reviews from our community

Visitor rating
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Date | Rating
  • English first
  • French first
  • Any
English first
London, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 15, 2014 NEW

My friend bought a voucher for 2, however, the negative reviews made us worried. I have to say that we did not experience any of the things mentioned in negative reviews. The place is easy to find, just by the Little Venice, lovely decorated and the staff is very friendly. Our assistant was Lara and she was absolutely amazing! Water,... More

Was this review helpful? Yes
CasaSpa, Public Relations Manager at Casa Spa, responded to this review

Thank you so much for your review and for giving our spa a chance after reading some of the negative reviews on here. We try our best to make sure all our clients leave the spa happy, refreshed and totally renewed after one of our hammams and from what you've written, we achieved this and more! We are grateful to... More

Bournemouth, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 8, 2014

Went on a females only day. Although can also go as a couple or with friends as a group. Really nice place. Loved the oud fragrance, the mint tea at entrance, the dainty glass tea set, the steam and body treatments and the place to relax and unwind was awesome. My therapist was great. 👍

Was this review helpful? Yes 2
CasaSpa, Public Relations Manager at Casa Spa, responded to this review

Thank you for your wonderful review. It's always nice to hear that we are getting it right! We do hope you visit again soon and I will make sure the therapist knows your thoughts and feelings of the day. Best regards, Casa Spa Team More

London, United Kingdom
Contributor
19 reviews 19 reviews
4 attraction reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 23, 2014

I went with a friend and we payed 28 each for the treatment. I think we got what we paid for. Nothing special but it was ok and it was nice 1.5 hours doing something different. We wee a bit rushed at the beginning to get into the steam room and they kept asking us are you ready are you... More

Was this review helpful? Yes
CasaSpa, Public Relations Manager at Casa Spa, responded to this review

Thank you for taking the time to review our spa and the treatments. We are pleased that you had a nice afternoon with your friend at our spa and hope that when you visit again, you will opt for one of our more luxurious packages which would give you a totally relaxing afternoon. Best regards, Casa Spa Team. More

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 14, 2014

I went to Casa Spa today and I was so pleased with the day. I had the Spa Sale Exclusive Hammam Experience Incl. Black Soap. The staff were lovely and I was treated brilliantly. I loved the treatment and the decor of the whole place. The fresh fruit and tea were a wonderful thing to end the visit. I was... More

Was this review helpful? Yes 4
CasaSpa, Public Relations Manager at Casa Spa, responded to this review

Thank you for your amazing review of our spa. We are always running special offers and are very pleased you had a great time! Falling asleep is a good sign that you were totally relaxed and we hope you will come back again soon and repeat the whole process! Take care, best regards Casa Spa Team. More

London, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 13, 2014

I attended Casa Spa on 7th August with a friend for her birthday and we both had an amazing time. We had the Hammam Experience and added a full body massage which was very relaxing. All the staff were polite and caring. On arrival we had mint tea whilst we waited in the waiting area. There's one changing room that... More

Was this review helpful? Yes 5
CasaSpa, Public Relations Manager at Casa Spa, responded to this review

Thank you every so much for taking the time to write a review of your experiences at Casa Spa and for your very kind words! We pride ourselves on giving the best possible service and we hope to see you again soon. Best regards, Casa Spa Team. More

London
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 11, 2014 via mobile

I visited the spa on Sunday 10th August with 4 female relatives, we had a lovely experience. We got a lastminute.com deal so it was at a really good price. Yes it's small but that's part of it's charm. It could do with some more changing rooms but it didn't ruin the experience in any way. The staff were very... More

Was this review helpful? Yes 3
CasaSpa, Public Relations Manager at Casa Spa, responded to this review

Thank you for taking the time to review your time with Casa Spa. We do hope your niece is feeling much better now? Sometimes the heat/steam and humidity can surprise a 'first-timer' but we always watch out for anyone experiencing difficulties. We are very pleased that you all enjoyed yourselves and would love to welcome you back anytime! We are... More

2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 9, 2014

From the moment my daughter and I stepped into Casa Spa we experienced the highest quality professional treatment and care. We were welcomed with delicious refreshing tea, and relaxed on comfortable sofas. All the staff were very professional, attentive and caring. Safety is a priority, both personal safety and safety of belongings. For example as I transferred from one area... More

Was this review helpful? Yes 5
CasaSpa, Public Relations Manager at Casa Spa, responded to this review

Thank you for reviewing your recent visit to Casa Spa! We are so pleased that we fulfilled every requirement you had and that you felt happy and relaxed throughout the whole day. We are especially proud that you felt your health needs were met and we do hope you and your daughter will visit us again soon. Best regards, Casa... More

London, United Kingdom
1 review
5 of 5 stars Reviewed August 7, 2014 via mobile

Great place! Had come to casa spa with my 2 freiends. Had a great afternoon that is amazingly relaxing! Really was lovely freindly service and very hardworking staff. They really put a lot of effort into making sure we were looked after, im very appreciative. Really am surprised to read thw prwvooua review as that was very different to my... More

Was this review helpful? Yes 1
CasaSpa, Public Relations Manager at Casa Spa, responded to this review

Thank you for your wonderful review. We are so pleased you enjoyed your time with us and look forward to your next visit! I will also ensure that our staff know how happy you were with the service you received. Best regards, Casa Spa Team. More

London, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 6, 2014

Before I visited the place I was surprised about a large number of negative reviews. (Although one can easily read between the lines). I would say people should think a bit before they pour out their damaging and unhelpful comments. I also was given a Groupon voucher and I am honestly wondering what people are expecting. I have been in... More

Was this review helpful? Yes 6
CasaSpa, Public Relations Manager at Casa Spa, responded to this review

Thank you so much for taking the time to review our spa and for also pointing out the obvious flaws in the negative reviews that have been placed on our TA listing. We are so proud to have clients like you who truly appreciate that we try our utmost to ensure you leave us refreshed and very happy. We hope... More

London, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 6, 2014

First, I must say I am appalled by the few bad reviews I've read about this place, even though more than 2/3 are well favourable, the less than 1/3 remaining are so inconsistent with the reality! Yes, this place is tiny, but for the better. You can have the full attention of the welcoming, friendly and professional staff and you... More

Was this review helpful? Yes 5
CasaSpa, Public Relations Manager at Casa Spa, responded to this review

Thank you so much for your support and for taking the time to review your treatments at Casa Spa. We are so happy you enjoyed yourself and hope you will visit again very soon! Don't forget to sign up to our mailing list (on our homepage) and to LIKE our Facebook page. Thank you again! Best regards, Casa Spa Team. More

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