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Casa Spa

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Address: 439 Edgware Road, London W2 1TH, England
Phone Number: +44 20 7724 2030
Website
Today
10:00 am - 7:00 pm
Closed now
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Hours:
Sun 10:00 am - 7:00 pm
Mon - Sat 10:00 am - 8:00 pm
Activities: Antiquing
Description: Casa Spa offers tailored and signature hammam rituals to relax, revive...
Casa Spa offers tailored and signature hammam rituals to relax, revive, re-engerise and restore balance. Our hammam and ghassoul rituals unleash the purifying and detoxifying secrets that Moroccan men and women have enjoyed for many years. Combine your hammam ritual with a black soap body scrub to cleanse and exfoliate the skin leaving it hydrated and soft, followed by a rich ghassoul mud mask to draw out toxins and impurities and a gentle massage to soothe weary aching bodies. You will leave our spa feeling totally refreshed and with our special VIP package options you may visit as often as you like to remain balanced and relaxed every single day!
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TripAdvisor Reviewer Highlights

Read all 262 reviews
Visitor rating
  • 137
    Excellent
  • 42
    Very good
  • 13
    Average
  • 11
    Poor
  • 59
    Terrible
good hammam, but facilities are ruining the experience

Call me spoiled, but I believe that in spa facilities are part of the experience and while the scrubbing and the massage were pretty good, some of the facilities (especially the... read more

3 of 5 starsReviewed April 13, 2015
MarynaSN
,
London, United Kingdom
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262 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Any
English first
London, United Kingdom
Senior Contributor
33 reviews 33 reviews
8 attraction reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 13, 2015

Call me spoiled, but I believe that in spa facilities are part of the experience and while the scrubbing and the massage were pretty good, some of the facilities (especially the "changing room") were just not up to the standard. Which is really a shame, since the stuff was friendly, doing their jobs thoroughly and I thought I looked 10... More 

Was this review helpful? Yes
London, United Kingdom
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 9, 2015

This package was a gift for my daughters birthday. We haven been to many spas in London and abroad so were very much looking forward to this treat. On arrival we were told the that the red letter day voucher was not valid! Even though this had been booked several weeks in advance, then after speaking to the manager with... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
1 of 5 stars Reviewed April 8, 2015

I bought 6 Time Out Offers vouchers (for myself and 5 friends) for A Traditional Arabian Hammam Experience at Casa Spa for the value of a 65£ treatment per person. Terrible customer service: I followed instructions for booking the appointment and got to reply. When I phoned to ask explanations, they said 6 people on vouchers cannot go together, however... More 

Was this review helpful? Yes
CasaSpa, Guest Relations Manager at Casa Spa, responded to this review

Thank you for visiting our Arabian Hammam. Customer feedback is very important to us. However we would like to draw your attention to the fact that our proposal to TIMEOUT was for A Steam Bath at the Hammam NOT for the Traditional Arabian Hammam Experience including Body Scrub. It is rather unfortunate that this online forum misled customers. We apologise... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 31, 2015

It was a nice relaxing afternoon, but I do wish we'd booked the massage too. Without the massage, it's basically a steam room & relaxation lounge. We were briefly scrubbed down with Moroccan soap in the steam room, but not as much personal attention as we'd expected. The fresh melon & mint tea was a friendly touch. Certainly something different... More 

Was this review helpful? Yes
CasaSpa, Guest Relations Manager at Casa Spa, responded to this review

Thank you for visiting our Arabian Hammam. Customer feedback is very important to us and we respect your opinions. It such shame that you didn't request a massage at the time as we would have happily accommodated you and also would have given you a percentage reduction on the normal price! We do hope you will visit again soon. Best... More 

Milan, Italy
Senior Contributor
22 reviews 22 reviews
3 attraction reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 31, 2015

I went there for an exfoliation treatment with my sister and we truly loved the experience. The lady is lovely and made us feel welcomed and relaxed. Recommend it!

Was this review helpful? Yes 1
CasaSpa, Guest Relations Manager at Casa Spa, responded to this review

Thank you so much for your lovely review. We are so pleased to hear we have another happy customer and hope that you will come and visit us again soon. We have many special offers throughout the year so please subscribe to our mailing list (available via our website) or find out about our offers by liking our Facebook page.... More 

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 30, 2015

My friend and I indulged in the luxury package which was amazing, such a welcoming place, great people and fabulous treatments. I will definitely be going back and recommending to others. Thank you!

Was this review helpful? Yes 2
CasaSpa, Guest Relations Manager at Casa Spa, responded to this review

Thank you so much for your lovely review. We are so pleased to hear you enjoyed our luxury hammam package and hope that you will come and visit us again soon. We have many special offers throughout the year so please subscribe to our mailing list (available via our website) or find out about our offers by liking our Facebook... More 

1 review
5 of 5 stars Reviewed March 30, 2015

Lovely family owned spa, Nice decoration and they treat you like family. Had the hammam treatment and feel so soft Will come back for. Massage!

Was this review helpful? Yes
CasaSpa, Guest Relations Manager at Casa Spa, responded to this review

Thank you so much for your lovely feedback. We are so pleased to hear you enjoyed your treatments and hope that you will come and visit us again soon. We would happily add a massage onto any of our packages, please check our web site for further details. We have many special offers throughout the year too, so please subscribe... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 28, 2015

When you enter it is nice and you feel the mood is set already with the nice dim lights we was then greeted with some lovely mint tea. As you enter down it was a lovely surprise to see the set up it feels like you're not in central busy London. The staff were very helpful and friendly always checking... More 

Was this review helpful? Yes 1
CasaSpa, Guest Relations Manager at Casa Spa, responded to this review

Thank you for taking the time to write such amazing feedback! We are pleased that you enjoyed your time with us and do hope that you will return again soon. Best regards, Casa Spa Team. More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 28, 2015

This was the first time I'd been to a spa, it was a birthday gift from my boyfriend and was definitely the best gift he could have bought. The team at Casa Spa are really friendly, and guide you through your experience. They are extremely organised and offer fantastic service. We had a holistic massage on top of a rural... More 

Was this review helpful? Yes 2
CasaSpa, Guest Relations Manager at Casa Spa, responded to this review

Thank you for taking the time to give us such lovely feedback! Our Exotic Rural package is one of our most popular packages and gives you luxury pampering as well as high class treatments. We are pleased to hear you added a massage as that really makes the experience extra special. We hope to see you again soon. Best regards,... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2015

Very friendly neat, well organised and professional, i and my friends will surely visit again, very good, very good, very good, great location, friendly family, awesome

Was this review helpful? Yes 1
CasaSpa, Guest Relations Manager at Casa Spa, responded to this review

Thank you so much for your lovely review. We are so pleased to hear you enjoyed your treatments and hope that you will come and visit us again soon. We have many special offers throughout the year so please subscribe to our mailing list (available via our website) or find out about our offers by liking our Facebook page. Best... More 

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