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Address: 439 Edgware Road, London W2 1TH, England
Phone Number: +44 20 7724 2030
Website
Today
10:00 am - 8:00 pm
Closed now
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Hours:
Sun 10:00 am - 7:00 pm
Mon - Sat 10:00 am - 8:00 pm
Activities: Antiquing
Description: Casa Spa offers tailored and signature hammam rituals to relax, revive...
Casa Spa offers tailored and signature hammam rituals to relax, revive, re-engerise and restore balance. Our hammam and ghassoul rituals unleash the purifying and detoxifying secrets that Moroccan men and women have enjoyed for many years. Combine your hammam ritual with a black soap body scrub to cleanse and exfoliate the skin leaving it hydrated and soft, followed by a rich ghassoul mud mask to draw out toxins and impurities and a gentle massage to soothe weary aching bodies. You will leave our spa feeling totally refreshed and with our special VIP package options you may visit as often as you like to remain balanced and relaxed every single day!
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TripAdvisor Reviewer Highlights

Read all 268 reviews
Visitor rating
  • 139
    Excellent
  • 42
    Very good
  • 13
    Average
  • 12
    Poor
  • 62
    Terrible
good hammam, but facilities are ruining the experience

Call me spoiled, but I believe that in spa facilities are part of the experience and while the scrubbing and the massage were pretty good, some of the facilities (especially the... read more

3 of 5 starsReviewed April 13, 2015
MarynaSN
,
London, United Kingdom
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268 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Any
English first
1 review
5 of 5 stars Reviewed May 23, 2015 NEW

I've been a regular at Casa Spa for near 4 years now. I used to have hamam in Algeria and when I moved to London I really struggled to find a place which did the authentic traditional hamam. I highly recommend the full Moroccan hamam with black soap, a good scrub, a body mask, a face mask and a hair... More 

Was this review helpful? Yes 1
NY
Senior Contributor
33 reviews 33 reviews
4 attraction reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed May 15, 2015

Showed up with an appointment, not a voucher deal, just a regular appointment. Gentleman said the women who was supposed to work didn't come in today. No explanation or real apology. I offered to come the next day, was told"its our day off", which I though odd as It was a mid-week day. I should have been concerned when it... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed May 14, 2015 via mobile

My husband bought me a Total Relaxation voucher via a company called Lavish for Mother's Day from my two young daughters. First Lavish are displaying this companies old address so I had to make a massive detour to get there. Second when calling the 'spa' to ask for their address the man who answered the phone was abrupt. On arrival... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 13, 2015

Well, lesson learned- I should have read other people's reviews before booking Hammam experience with Wahanda. What a waste of money and time! The facilities upstairs is very dirty and dodgy- alarm bells started to ring when I was escorted to be changed in utility room- so no, there is no changing room, other reviews are completely right. The whole... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 28, 2015 via mobile

This hammam deal (£65 for 2 people) is not good value for money. We literally sat in a steam room for an hour or so, somebody came in and put some black soap on us, then we showered (no shower gel, shampoo or conditioner were provided) and sat on some beds with blankets that smelt of damp and ate some... More 

Was this review helpful? Yes 2
A TripAdvisor Member
5 of 5 stars Reviewed April 28, 2015

Casa Spa us The most welcoming Hamman in London, The only true experience. Please trust my words. Amazing environment.

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
33 reviews 33 reviews
8 attraction reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 13, 2015

Call me spoiled, but I believe that in spa facilities are part of the experience and while the scrubbing and the massage were pretty good, some of the facilities (especially the "changing room") were just not up to the standard. Which is really a shame, since the stuff was friendly, doing their jobs thoroughly and I thought I looked 10... More 

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed April 9, 2015

This package was a gift for my daughters birthday. We haven been to many spas in London and abroad so were very much looking forward to this treat. On arrival we were told the that the red letter day voucher was not valid! Even though this had been booked several weeks in advance, then after speaking to the manager with... More 

Was this review helpful? Yes 2
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 8, 2015

I bought 6 Time Out Offers vouchers (for myself and 5 friends) for A Traditional Arabian Hammam Experience at Casa Spa for the value of a 65£ treatment per person. Terrible customer service: I followed instructions for booking the appointment and got to reply. When I phoned to ask explanations, they said 6 people on vouchers cannot go together, however... More 

Was this review helpful? Yes 1
CasaSpa, Guest Relations Manager at Casa Spa, responded to this review

Thank you for visiting our Arabian Hammam. Customer feedback is very important to us. However we would like to draw your attention to the fact that our proposal to TIMEOUT was for A Steam Bath at the Hammam NOT for the Traditional Arabian Hammam Experience including Body Scrub. It is rather unfortunate that this online forum misled customers. We apologise... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 31, 2015

It was a nice relaxing afternoon, but I do wish we'd booked the massage too. Without the massage, it's basically a steam room & relaxation lounge. We were briefly scrubbed down with Moroccan soap in the steam room, but not as much personal attention as we'd expected. The fresh melon & mint tea was a friendly touch. Certainly something different... More 

Was this review helpful? Yes
CasaSpa, Guest Relations Manager at Casa Spa, responded to this review

Thank you for visiting our Arabian Hammam. Customer feedback is very important to us and we respect your opinions. It such shame that you didn't request a massage at the time as we would have happily accommodated you and also would have given you a percentage reduction on the normal price! We do hope you will visit again soon. Best... More 

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