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Casa Spa

439 Edgware Road, London W2 1TH, England
020 7724 2030
Website
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Ranked #250 of 631 activities in London
Certificate of Excellence 2014
Type: Spas
Activities: Antiquing
Owner description: Casa Spa is a sanctuary of calm within luxurious and tranquil surroundings. Our Turkish Bath and Arabian Hammam experiences feel like pure indulgence!... more » Owner description: Casa Spa is a sanctuary of calm within luxurious and tranquil surroundings. Our Turkish Bath and Arabian Hammam experiences feel like pure indulgence! No-one can deny a Hammam or Turkish Bath is a soothing and cleansing, sensual and practical experience. « less
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210 reviews from our community

Visitor rating
    118
    35
    6
    8
    43
Date | Rating
  • English first
  • French first
  • Any
English first
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 14, 2014 NEW

I went to Casa Spa today and I was so pleased with the day. I had the Spa Sale Exclusive Hammam Experience Incl. Black Soap. The staff were lovely and I was treated brilliantly. I loved the treatment and the decor of the whole place. The fresh fruit and tea were a wonderful thing to end the visit. I was... More

Was this review helpful? Yes 2
London, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 13, 2014

I attended Casa Spa on 7th August with a friend for her birthday and we both had an amazing time. We had the Hammam Experience and added a full body massage which was very relaxing. All the staff were polite and caring. On arrival we had mint tea whilst we waited in the waiting area. There's one changing room that... More

Was this review helpful? Yes 4
London
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 11, 2014 via mobile

I visited the spa on Sunday 10th August with 4 female relatives, we had a lovely experience. We got a lastminute.com deal so it was at a really good price. Yes it's small but that's part of it's charm. It could do with some more changing rooms but it didn't ruin the experience in any way. The staff were very... More

Was this review helpful? Yes 3
CasaSpa, Public Relations Manager at Casa Spa, responded to this review

Thank you for taking the time to review your time with Casa Spa. We do hope your niece is feeling much better now? Sometimes the heat/steam and humidity can surprise a 'first-timer' but we always watch out for anyone experiencing difficulties. We are very pleased that you all enjoyed yourselves and would love to welcome you back anytime! We are... More

2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 9, 2014

From the moment my daughter and I stepped into Casa Spa we experienced the highest quality professional treatment and care. We were welcomed with delicious refreshing tea, and relaxed on comfortable sofas. All the staff were very professional, attentive and caring. Safety is a priority, both personal safety and safety of belongings. For example as I transferred from one area... More

Was this review helpful? Yes 5
CasaSpa, Public Relations Manager at Casa Spa, responded to this review

Thank you for reviewing your recent visit to Casa Spa! We are so pleased that we fulfilled every requirement you had and that you felt happy and relaxed throughout the whole day. We are especially proud that you felt your health needs were met and we do hope you and your daughter will visit us again soon. Best regards, Casa... More

London, United Kingdom
1 review
5 of 5 stars Reviewed August 7, 2014 via mobile

Great place! Had come to casa spa with my 2 freiends. Had a great afternoon that is amazingly relaxing! Really was lovely freindly service and very hardworking staff. They really put a lot of effort into making sure we were looked after, im very appreciative. Really am surprised to read thw prwvooua review as that was very different to my... More

Was this review helpful? Yes
London, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 6, 2014

Before I visited the place I was surprised about a large number of negative reviews. (Although one can easily read between the lines). I would say people should think a bit before they pour out their damaging and unhelpful comments. I also was given a Groupon voucher and I am honestly wondering what people are expecting. I have been in... More

Was this review helpful? Yes 6
CasaSpa, Public Relations Manager at Casa Spa, responded to this review

Thank you so much for taking the time to review our spa and for also pointing out the obvious flaws in the negative reviews that have been placed on our TA listing. We are so proud to have clients like you who truly appreciate that we try our utmost to ensure you leave us refreshed and very happy. We hope... More

London, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 6, 2014

First, I must say I am appalled by the few bad reviews I've read about this place, even though more than 2/3 are well favourable, the less than 1/3 remaining are so inconsistent with the reality! Yes, this place is tiny, but for the better. You can have the full attention of the welcoming, friendly and professional staff and you... More

Was this review helpful? Yes 5
CasaSpa, Public Relations Manager at Casa Spa, responded to this review

Thank you so much for your support and for taking the time to review your treatments at Casa Spa. We are so happy you enjoyed yourself and hope you will visit again very soon! Don't forget to sign up to our mailing list (on our homepage) and to LIKE our Facebook page. Thank you again! Best regards, Casa Spa Team. More

London, United Kingdom
Contributor
15 reviews 15 reviews
5 attraction reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed August 4, 2014

Worst Hammam that I have ever visited! To begin with £210 for a Hammam which was simply steam room and a bit of cheap soap rubbed on me while in the steam room, no scrub no nothing, then a shower ... After which I was asked to remove my bikini and just sit in a towel in a communal "relaxation... More

Was this review helpful? Yes 1
CasaSpa, Public Relations Manager at Casa Spa, responded to this review

Please ignore this review - it has been clearly setup by the competition and they are promoting their own spa in the process. We have requested that Trip Advisor investigate and remove this review. If anyone has any concerns, we would love to invite you to contact our spa directly either via our website, by email, by telephone or even... More

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 1, 2014

On the 16th of June myself and a friend were looking forward to a “relaxing spa day”. I can assure you that the "experience" was far from that! The pictures which you have up on the site suggest laying down while someone massages in some clay / mud like stuff on you. Firstly the staff at this venue are shockingly... More

Was this review helpful? Yes 3
Hertford, United Kingdom
Contributor
16 reviews 16 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 28, 2014

A highly recommended hammam. From the moment we arrived I felt looked after and pampered. It was easy to hire towels and I felt safe with the provision of lockers. The facilities are beautiful and well maintained. The actual hammam treatment was excellent. The lady carrying out our treatment was caring and professional and explained the process as she went... More

Was this review helpful? Yes 3
CasaSpa, Public Relations Manager at Casa Spa, responded to this review

Thank you so much for your wonderful review. We are so happy you had a fabulous time with us and look forward to seeing you again soon. Please don't forget to sign up to our newsletter (available from the homepage of our web site) and LIKE us on Facebook to keep up to date with all our special offers. Thank... More

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