We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Casa Spa

Certificate of Excellence
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: 439 Edgware Road, London W2 1TH, England
Phone Number: +44 20 7724 2030
Website
Today
10:00 am - 8:00 pm
Closed now
See all hours
Hours:
Sun 10:00 am - 7:00 pm
Mon - Sat 10:00 am - 8:00 pm
Activities: Antiquing
Description: Casa Spa offers tailored and signature hammam rituals to relax, revive...
Casa Spa offers tailored and signature hammam rituals to relax, revive, re-engerise and restore balance. Our hammam and ghassoul rituals unleash the purifying and detoxifying secrets that Moroccan men and women have enjoyed for many years. Combine your hammam ritual with a black soap body scrub to cleanse and exfoliate the skin leaving it hydrated and soft, followed by a rich ghassoul mud mask to draw out toxins and impurities and a gentle massage to soothe weary aching bodies. You will leave our spa feeling totally refreshed and with our special VIP package options you may visit as often as you like to remain balanced and relaxed every single day!
read more

TripAdvisor Reviewer Highlights

Read all 248 reviews
Visitor rating
  • 129
    Excellent
  • 41
    Very good
  • 11
    Average
  • 10
    Poor
  • 57
    Terrible
Most recent review
AVOID AT ALL COST - A EVITER ABSOLUMENT!!!

Where to start... To make my review useful to you I will list all the things that are wrong with this place, then give you an insight to what it feels like to experience it: - it... read more

1 of 5 starsReviewed March 1, 2015
Hortense R
,
Bentota
Add Photo Write a Review

248 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Any
English first
Bentota
Contributor
14 reviews 14 reviews
8 attraction reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 1, 2015 NEW

Where to start... To make my review useful to you I will list all the things that are wrong with this place, then give you an insight to what it feels like to experience it: - it is filthy, a real dump, badly maintained and doesn't seem to have ever been cleaned. The towels smell like old socks. - the... More 

Was this review helpful? Yes 5
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 28, 2015 NEW

I bought two Traditional Hammam Experiences for me and my sister for her birthday and unfortunately the experience didn't live up to expectation at all. The experience basically consisted of sitting in a steam room and having soap quickly applied to us. It wasn't properly rubbed in and we were told to rub it in ourselves. Then we were told... More 

Was this review helpful? Yes 4
London, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 28, 2015 NEW

Like the previous review, after buying the timeout voucher I tried to book. Whilst saying on their website you can only book via the website, it took 3 messages and nearly a week to get a response. The response offered me a later time the same day I had requested but asked for the security voucher code (which should only... More 

Was this review helpful? Yes 4
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 24, 2015 via mobile

After buying timeout vouchers for the spa, I made a booking for a group of friends and I (with 2 months advanced warning). When I rang a month later to confirm I was told (very rudely) that that wouldn't be accepting any more bookings using these vouchers, despite us having already paid for it! I sent the woman our booking... More 

Was this review helpful? Yes 4
Bromley, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 23, 2015

Hi everyone, I am surprised to read mixed reviews of this lovely place! I went there this week end with 6 friends. A special occasion, a friend's 40th bday. We had a smashing time there, spending the whole afternoon in this relaxed and relaxing atmosphere, the staff was really friendly, professional, and full of attentions. You do not really know... More 

Was this review helpful? Yes 2
London, England, United Kingdom
Top Contributor
140 reviews 140 reviews
4 attraction reviews
87 helpful votes 87 helpful votes
1 of 5 stars Reviewed February 20, 2015

We got a time out voucher. Wrong choice. Regardless of how little or how much we spent the place remains a dump. yes, the tunisian lady is nice but it's a scam. she knows they sell nothing. i will certainly not go back and i will let time out know.

Was this review helpful? Yes 3
Canterbury, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 19, 2015

I visited the Casa Spa this afternoon with my daughter and we had a wonderful time. We were booked on the Hamam Experience and as this was our first time we had no idea what to expect. Helen was wonderful and made us feel completely at ease, treating us throughout like the only people in the spa. The treatment was... More 

Was this review helpful? Yes 3
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 16, 2015

We had great valentines day spa experience at casa day spa. Very friendly staff and a homely atmosphere.. after all 'Casa' does mean 'Home'. I have read mixed reviews about this spa and i would recommend it however please do not get this spa confused with a 5* resort in some manner house or posh hotel. This is a friendly... More 

Was this review helpful? Yes 3
Sydney, Australia
Contributor
15 reviews 15 reviews
5 attraction reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 13, 2015

My Case Spa experience was the worst I have EVER had and other unsuspecting clients should be forewarned!! Staff were rude and uninformative and the place lacked any semblance of a 'Spa' - in fact I am sure it is a front for a drug ring!!!! Staff were indifferent and were unaware of what service we had booked for -... More 

Was this review helpful? Yes 1
london uk
Contributor
12 reviews 12 reviews
3 attraction reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed February 9, 2015

I would not recommend this place. The lady was very rude, we were not listed on the list and had to prove by showing email conformation. Then was asked rudely to change quickly and enter steam room. My friend and I did not know what to expect next we were rubbed for 1 min and told to rub ourself. I... More 

Was this review helpful? Yes 2

Travelers who viewed Casa Spa also viewed

 

Been to Casa Spa? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Questions? Get answers from Casa Spa staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?