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So SPA by Sofitel

Certificate of Excellence
Neighborhood:
St. James's
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Address: 6 Waterloo Place, London SW1Y 4AN, England
Phone Number: +44 (0)20 7747 2204
Website
Today
8:00 am - 9:00 pm
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Hours:
Sun 10:00 am - 8:00 pm
Mon - Sat 8:00 am - 9:00 pm
Description: Sofitel London St James is now further enhanced with a luxury spa, So SPA...
Sofitel London St James is now further enhanced with a luxury spa, So SPA by Sofitel, with two highly prestigious brands from French cosmetology, Carita and Cinq Mondes.Distributed over three floors, the original grade II listed building features high ceilings and natural daylight, providing the most spectacular backdrop for a spa. So SPA by Sofitel offers a unique and personalized experience.
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TripAdvisor Reviewer Highlights

Read all 97 reviews
Visitor rating
  • 85
    Excellent
  • 9
    Very good
  • 2
    Average
  • 1
    Poor
  • 0
    Terrible
Most amazing service ever!

Due to unforeseen circumstances my sister and I ended up with my 2 year old in tow on the day of our treatment. The staff at the spa were incredibly helpful in rearranging our... read more

5 of 5 starsReviewed April 28, 2014
Julestait
,
London, United Kingdom
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97 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
London, United Kingdom
1 review
5 of 5 stars Reviewed April 28, 2014

Due to unforeseen circumstances my sister and I ended up with my 2 year old in tow on the day of our treatment. The staff at the spa were incredibly helpful in rearranging our treatment times so that we could take turns looking after her and went out of their way to make us welcome and make my daughter feel... More 

Was this review helpful? Yes
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

What a joy for us to read such a wonderful feedback! Thank you so much for that! I felt extremely proud of the team while reading your lines! Indeed Robin is a true asset for the So-SPA! We genuinely love to indulge all of our guests and I am glad to hear that you felt that. We look forward to... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed April 23, 2014

Blown away by the sheer capacity of good old' fashion customer-service. The entire staff treated me from the very first moment I entered the Hotel vicinity with grandeur and appreciation. I thank my lucky stars for having a great friend whom purchased a great birthday gift: "So Magnifique Spa Experience with Afternoon Tea". I opted for the 30min back +... More 

Was this review helpful? Yes
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear Madam, I thank you for complementing us about the high standards of service provided to you at the So-SPA. As a matter of fact we genuinely love to pamper all of our guests. We want our guests to feel like being in a haven of peace. We look forward to welcoming you and your partner in the near future.... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 12, 2014

I have just got home from experiencing a glorious morning in this spar. Massage: Marina treated me extremely well with a mix of therapeutic and relaxing technique. I felt very well cared for by a professional who clearly knew about the body and with skills to address the needs of truculent muscles. Hosting: Suzette made me very welcome and ensured... More 

Was this review helpful? Yes
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear Madam, I thank you for this wonderful feedback with such words of praise! Indeed Marina, Suzete & Robin are a true asset for the So-SPA! I will certainly pass on your positive lines to them as we genuinely provide service from the heart. We look forward to welcoming you back many other times. Au revoir. Nicolas Pesty General Manager... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed March 27, 2014 via mobile

I think the sofitel so spa is excellent with incredibly attentive staff, high quality treatments and great facilities. I have been here with girl friends and it makes for a very relaxing day out. Would recommend for groups of two or three. Can also combine with lunch as the spa has a beautiful room with a long dining table too.... More 

Was this review helpful? Yes
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear Madam, I thank you for this amazing feedback! I also thank you for pointing out our incredibly expert therapists as well as our great facilities. As a matter of fact we want the So-SPA to be a haven of peace and I am glad to hear that we have achieved our goal of complete relaxation. We look forward to... More 

1 review
5 of 5 stars Reviewed March 12, 2014

We booked a treatment for two and had the most wonderful experience. Not only the 60min tratment in the couple room was just perfect, we were also able to use a private jacuzzi prior to the actual treatment - such a nice feeling. The afternoon felt like a proper holiday, the staff is so friendly and looked after us! Definitely... More 

Was this review helpful? Yes
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear guest, Thank you for this wonderful feedback! I am glad to hear that you have achieved our aim in having you feel like into a haven of peace. Thank you also for pointing out the perfect treatments and atmosphere in our So-SPA. We look forward to many other visits of yours. Au revoir. Nicolas Pesty General Manager Sofitel London... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 23, 2014

From the moment we walked in we were treated so well. The Spa is a very clean, professional environment and excellent treatments provided by Marina and Claire. Light refreshments provided before and after treatments were a welcome extra. Private steam room and jacuzzi provided for 1 hour prior to the treatments. Treatments we had were pedicure, massage and facial. Also... More 

Was this review helpful? Yes
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear Sir, I am truly pleased to hear that you have very much enjoyed your experience at So-SPA. We indeed genuinely love to indulge our guests. We look forward to welcoming you back soon. Au revoir. Nicolas Pesty General Manager Sofitel London St James More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 8, 2014

Good morning. I treated myself at your spa on Wednesday 5th February 2014. I got great service from Tunde K Kurek who made adjustments for me and satisfied my curiosity. The wet facilities were amazing. Having a french-speaking therapist fitted in well with the French decor and products. My yherapist also gave me great after-care advice and emphasized on the... More 

Was this review helpful? Yes 1
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Thank you so much for this wonderful feedback! Indeed we genuinely can't help pampering our guests. And we love to hear that they loved it! Thank you for mentioning Tunde as well as Robin. They are a true asset for the hotel. I look forward to many visits of yours. Au revoir. Nicolas Pesty General Manager Sofitel London St James More 

Sidcup, United Kingdom
2 reviews
5 of 5 stars Reviewed February 3, 2014

I arranged an afternoon spa for a small group of corporate ladies/friends. Robin the manager was so helpful from start to finish. We all had different massages/facials/pedicure/manicures so tried out quite a few treatments and all the feedback I had was fantastic. After the treatments we had a champagne afternoon tea in our robes with exclusive use of the facilities.... More 

Was this review helpful? Yes
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear Madam, I thank you so much for such great a feedback! I thank you also for mentioning Robin in your words of praise. He is indeed a true asset for the So-SPA! We love to pamper all of our guests and I can tell that we have achived our aim. The whole team and I look forward to welcoming... More 

New York City, New York
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 22, 2014 via mobile

This has to be one of best spa's that I have been to. It was such a wonderful day with excellent treatments, a beautiful environment with a lovely lunch to top it off!

Was this review helpful? Yes 1
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Thank you so much for such wonderful a feedback! I am truly pleased to hear that So-SPA by Sofitel is one of the best spas you have been to! We then look forward to welcoming you back again and again. Au revoir. Nicolas Pesty General Manager Sofitel London St James More 

London, United Kingdom
1 review
5 of 5 stars Reviewed January 3, 2014

We treated a friend and ourselves to a 90 minute massage at the Sofitel. The experience from start to finish was outstanding. We were greeted by friendly, professional staff who enquired our preferences including the temperature of the room, scent and music. Before the massage, we had the exclusive use of the jacuzzi, steam room and sauna. As expected, the... More 

Was this review helpful? Yes
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

I thank you very much for such words of praise. I am truly happy to hear that you have had an "outstanding" experience in our So-SPA by Sofitel. Indeed we genuinely love to look after all of our guests and to pamper them. We can't help it. I look forward to welcoming you back on many other occasions. Au revoir.... More 

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Staying in St. James's

Neighborhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
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