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So SPA by Sofitel

6 Waterloo Place, London SW1Y 4AN, England (Mayfair / St James's / Piccadilly / Green Park )
+44 (0)20 7747 2204
Website
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Ranked #87 of 619 activities in London
Certificate of Excellence 2014
Type: Spas
Owner description: Sofitel London St James is now further enhanced with a luxury spa, So SPA by Sofitel, with two highly prestigious brands from French cosmetology,... more » Owner description: Sofitel London St James is now further enhanced with a luxury spa, So SPA by Sofitel, with two highly prestigious brands from French cosmetology, Carita and Cinq Mondes.Distributed over three floors, the original grade II listed building features high ceilings and natural daylight, providing the most spectacular backdrop for a spa. So SPA by Sofitel offers a unique and personalized experience. « less
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68 reviews from our community

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Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
London, United Kingdom
Contributor
17 reviews 17 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 22, 2014 via mobile

I took 20 girls to the So Spa for an afternoon of treatments and can not thank the staff highly enough. From the offset Robin was fantastic about the organisation of the day which included use of the steam room and jacuzzi along with either an hour or 30minute treatment per person. I was in constant contact with him throughout... More

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N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear Madam, I am truly thankful to you for such wonderful a feedback! Our aim is to pamper all of our guests in our heaven of peace. Robin and Suzette are indeed a true asset for this purpose at So-SPA by Sofitel as we want our guests to spend magnificent moments. We look forward to welcoming you and your friends... More

Paris, France
1 review
5 of 5 stars Reviewed July 3, 2014

An amazing staff and luxury spa in central London. Soon as you arrive you feel special. You can feel the ambiance by a relaxing atmosphere and a very nice manager. I had the best experience spa of my life. It makes you forget you are in a busy city and feels like holiday. I will recommend to not wait to... More

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N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear guest, What a wonderful feedback! Thank you for that! We want our guests to feel like in a haven of peace at So-SPA and I am truly glad to hear that you have felt so. The whole team looks forward to welcoming you back very soon. Au revoir. Nicolas Pesty General Manager Sofitel London St James More

London, United Kingdom
1 review
5 of 5 stars Reviewed July 1, 2014

I had a really good afternoon time at the spa. I have been there on a monday and it was not too busy. The staff at the reception been really welcoming and Robin the manager is really professional. I've got a chance to enjoy some time in the sauna before my massage which has been really good and specifically adapted... More

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N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear guest, Thank you so much for this wonderful feedback. Thank you also for mentioning Robin, the So-SPA Manager who is indeed a true asset for the Spa. I felt really proud of the whole team when reading your words of praise regarding our high standards of service as we aim all of our guests to feel like in a... More

2 reviews
5 of 5 stars Reviewed June 29, 2014

I just spent the most amazing afternoon at the spa again. I visit So SPA around 3 times per year and it feels like a 5 hours holiday..! It's just amazing how much I look forward to every visit and how great I feel after. Robin the manager always looks after us very well and his team is simply perfect.... More

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N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear Madam, I thank you for your excellent feedback! I am very happy to hear about your most enjoyable experience at So-SPA. Indeed Robin and his team genuinely love to pamper and to look after all of their guests. We look forward to welcoming you back with our undivided attention in our haven of peace. Au revoir. Nicolas Pesty General... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 16, 2014

My sister took me here as a treat and we had such a lovely time. Well worth using the spa facilities. Had a lovely afternoon tea. Only wish it could have been longer!

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N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear Madam, I am truly glad to hear that you and your sister have had a lovely time in our So-SPA. We hope to have the pleasure in welcoming you both on many other occasions. Au revoir. Nicolas Pesty General Manager Sofitel London St James More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 15, 2014

We came for Valentines day & its lovely for a spa getaway. Very classy, lovely staff & a beautiful ambience. The prices are a little on the expensive side but it was a one off experience. Parking could be a problem on a weekday, Would recommend.

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N_Pesty, General Manager at So SPA by Sofitel, responded to this review

I am glad to hear that you and your fiance have treated yourselves for Valentine's in our So-SPA and have had such a pleasant time. We look forward to welcoming you back on many other occasions. Au revoir. Nicolas Pesty General Manager Sofitel London St James More

Bedford, United Kingdom
Contributor
15 reviews 15 reviews
8 attraction reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 10, 2014

Did not stay at this hotel, but did use the spa facilities for the day. OMG - wonderful. You get an idea of how the other half live. For £90 I had full access to the jacuzzi, hydro bath, relaxation room and a treatment. I chose the facial. When you arrive staff lead to the changing rooms where you are... More

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N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Thank you so much for pointing out your "wonderful" experience in our So-SPA! This is our utmost reward! The So-SPA team is looking forward to pampering you again soon. Au revoir. Nicolas Pesty General Manager Sofitel London St James More

London, United Kingdom
1 review
5 of 5 stars Reviewed June 3, 2014

A fantastic service, in a place where you feel to be the unique focus of the people around you. From great massage, to the serenity of the place, and the exceptional devotion of its management to the full satisfaction of its clients, I could not recommend more this spa

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N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear guest, I thank you for those words of praise! I am truly glad to hear that you were enchanted with your experience at So-SPA. We indeed love to pamper and to indulge all of our guests. Good that you have very very much enjoyed it! We look forward to many other visits of yours. Au revoir. Nicolas Pesty General... More

London
2 reviews
5 of 5 stars Reviewed June 1, 2014

Bday treat. Had a treatment a/noon tea and 1hr private use of jacquzzi steam. Didn't know about the relaxation room so that was a bonus too! Just £10 for 1hr private use of the steam jacquzzi area well worth it in a place like this! We got a glass of champagne for my bday as a gift and free private... More

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N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear guest, I thank you for your positive feedback. I am extremely pleased to hear that you have had an amazing experience in our So-SPA to celebrate your birthday. We look forward to welcoming you back for other occasions or just to indulge yourself in our haven of peace. Au revoir. Nicolas Pesty General Manager Sofitel London St James More

London, United Kingdom
1 review
5 of 5 stars Reviewed May 24, 2014

Fantastic experience had by my girlfriend and I on Valentines Day I would recommend SoSpa to everyone. Perfect location, fantastic environment, and the best staff ever

Was this review helpful? Yes
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear guests, Thank you so much for this great feedback! Your satisfaction is our utmost reward therefore I am really pleased to hear that you and your girlfriend have had the best experience ever in a Spa. We look forward to welcoming you both back soon. Au revoir. Nicolas Pesty General Manager Sofitel London St James More

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