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So SPA by Sofitel

Certificate of Excellence
Neighborhood:
St. James's
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Address: 6 Waterloo Place, London SW1Y 4AN, England
Phone Number: +44 (0)20 7747 2204
Website
Today
8:00 am - 9:00 pm
Open now
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Hours:
Sun 10:00 am - 8:00 pm
Mon - Sat 8:00 am - 9:00 pm
Description: Sofitel London St James is now further enhanced with a luxury spa, So SPA...
Sofitel London St James is now further enhanced with a luxury spa, So SPA by Sofitel, with two highly prestigious brands from French cosmetology, Carita and Cinq Mondes.Distributed over three floors, the original grade II listed building features high ceilings and natural daylight, providing the most spectacular backdrop for a spa. So SPA by Sofitel offers a unique and personalized experience.
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TripAdvisor Reviewer Highlights

Read all 96 reviews
Visitor rating
  • 84
    Excellent
  • 9
    Very good
  • 2
    Average
  • 1
    Poor
  • 0
    Terrible
Excellent spa and service

We sent our daughter and friend for a spa afternoon and cream tea for her 16th birthday. She had a fantastic time and said it was one of the best days of her life. They were... read more

5 of 5 starsReviewed April 12, 2015
Caroline C
,
London, United Kingdom
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96 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2015

We sent our daughter and friend for a spa afternoon and cream tea for her 16th birthday. She had a fantastic time and said it was one of the best days of her life. They were treated like VIPs and made to feel very special. Thank you for making her experience at So SPA so wonderful!

Was this review helpful? Yes 1
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear Madam, Thank you for taking the time to tell us about your daughter's experience at So-SPA. I am truly glad to hear that she has had an amazing time. As a matter of fact our aim is to pamper all of our guests in the best possible way. We look forward to welcoming her back as well as yourself.... More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 6, 2015

Today my husband and I went in for the so magnifique for two with afternoon tea. It was meant to be a surprised but as soon as we entered one of the lady ruined the surprise by stating what we were having but and on top of that I was told the sauna room was not working which was disappointed... More 

Was this review helpful? Yes 2
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear Madam, I am truly happy to hear that your husband and yourself have very much enjoyed your experience at So-SPA. We look forward to welcoming you back. A bientôt. Nicolas Pesty General Manager Sofitel London St James More 

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 6, 2015

I loved the Sofitel Spa, and the staff were very nice and friendly. The only complaint I would say is that although I enjoyed my pedicure and facial I thought that it was a little expensive for the treatments.

Was this review helpful? Yes 4
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

I love the Sofitel So Spa in St. James! It's such a great place to go for relaxation, you are made to feel extremely pampered, the full body signature massage are one of the best I have ever had! The private Jacuzzi and steam room is also a nice and personal touch, which is pretty rare in spas in London!... More 

Was this review helpful? Yes 1
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear guest, Thank you for your words of praise. As a matter of fact we genuinely love to pamper all of our guests and we aim to have them feel like in a haven of peace. Thank you for recommending So-SPA to TripAdisor surfers and I look forward to welcoming you back very soon. A bientôt. Nicolas Pesty General Manager... More 

Senior Contributor
27 reviews 27 reviews
3 attraction reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 14, 2015

I love this place - it's calm and luxurious. Although it is very pricey treatments are lovely and the atmosphere is great. I enjoyed a manicure and martini and I regularly go for massages. The beds are very comfortable, fragrances and music are relaxing. I would also recommend having high tea in the rose lounge afterwards!

Was this review helpful? Yes 1
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear guest, I thank you for your positive feedback. It was a pleasure for us to pamper you. With regards to our rates may I highlight that we are aligned with our competitors in the area. I also thank you for recommending our Afternoon Tea in The Rose Lounge which is indeed a pure moment of pleasure. The whole team... More 

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2015

It was my first visit at So Spa by Sofitel and i enjoyed every second of it. My massage was the best massage ever and i felt so relaxed and clean after my time at the spa. I would recommend it and will book my next visit very soon..

Was this review helpful? Yes 1
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear Guest, Thank you very much for your excellent feedback. I am delighted that you had such a good time and felt completely relax after your spa treatment. We look forward to seeing you again very soon. Kind regards Nicolas Pesty More 

Gravesend, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed February 11, 2015

My fiancé and I attended the Spa today to celebrate his birthday. We had an amazing experience from start to finish. On arrival we received a warm welcome even though we arrived early. We both opted for a 60 minute massage which is one of the best I've experienced so far. We then had afternoon tea which was out of... More 

Was this review helpful? Yes
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear Guest, Thank you very much for your extremely positive comments. I am truly delighted that you had an amazing time in the spa and enjoyed your treatment as well as the afternoon tea and the service you received. We look forward to welcoming you again. Kind regards Nicolas Pesty More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 10, 2015

I had gifted a spa trip to my mum and sister and they still have a smile on their faces. They said the service there was the best they have ever seen. My mum(Indian and over 50) really did not know what she was going into as she has never been to a spa before but she loved it to... More 

Was this review helpful? Yes 1
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear Guest, Thank you very much for your excellent feedback. I am so pleased that your mum and sister had such a good time in the spa. It is a real pleasure for my team and I to know that your mum had a magnifique experience in So SPA and it is a day she will remember. We look forward... More 

Wellingborough, United Kingdom
Contributor
12 reviews 12 reviews
5 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 5, 2015

Highly recommend this place!! Purchased as a gift me and my fiancée booked in. As soon as you arrive you are put at ease and shown where to go and what to expect... (hint for the men i didnt wear the disposable underwear more like women's) other than that they attended to all our needs and couldn't of done more.... More 

Was this review helpful? Yes
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear Guest, Thank you very much for your very positive feedback. I am delighted that you enjoyed So SPA so much and had such a good time. We look forward to welcoming you again soon. Kind regards Nicolas Pesty More 

London, United Kingdom
1 review
5 of 5 stars Reviewed January 29, 2015

Just had an amazing relaxing experience at the So Spa. The team is very welcoming and professional. Perrine gave an amazing massage and the facilities are top class. Really recommend it, worth the treat!!

Was this review helpful? Yes
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear Guest Thank you very much for your feedback. I am very pleased that you had an exceptional and relaxing experience in So SPA. The team will be delighted. We look forward to welcoming you back. Kind regards Nicolas Pesty More 

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Staying in St. James's

Neighborhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
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