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So SPA by Sofitel

Certificate of Excellence
Neighborhood:
St. James's
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Address: 6 Waterloo Place, London SW1Y 4AN, England
Phone Number: +44 (0)20 7747 2204
Website
Today
8:00 am - 9:00 pm
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Hours:
Sun 10:00 am - 8:00 pm
Mon - Sat 8:00 am - 9:00 pm
Description: Sofitel London St James is now further enhanced with a luxury spa, So SPA...
Sofitel London St James is now further enhanced with a luxury spa, So SPA by Sofitel, with two highly prestigious brands from French cosmetology, Carita and Cinq Mondes.Distributed over three floors, the original grade II listed building features high ceilings and natural daylight, providing the most spectacular backdrop for a spa. So SPA by Sofitel offers a unique and personalized experience.
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TripAdvisor Reviewer Highlights

Read all 103 reviews
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  • 91
    Excellent
  • 9
    Very good
  • 2
    Average
  • 1
    Poor
  • 0
    Terrible
Spa at Heathrow

We decided to treat ourselves to a treatment at the spa before we were due to fly home as we had a few hours before our flight. What a treat!!! The hot stone massage was the best... read more

5 of 5 starsReviewed July 27, 2015
Lilibee243
,
Johannesburg, South Africa
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103 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Johannesburg, South Africa
Level Contributor
22 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 27, 2015 NEW

We decided to treat ourselves to a treatment at the spa before we were due to fly home as we had a few hours before our flight. What a treat!!! The hot stone massage was the best I have ever had and the use of the relaxation room afterwards was a great bonus as we had a few hours to... More 

Was this review helpful? Yes
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear Guest, Thank you very much for your comment. I am glad to know you managed to have a relaxing time in the spa before your flight and hope you had a great journey. Kind regards Nicolas Pesty More 

London, United Kingdom
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 8, 2015

One of the best spas in London can't wait to visit again we were welcomed with tea and hot cloth a very nice touch and taken to changing rooms we then had our treatment and relaxed in the relaxation room overall an amazing experience

Was this review helpful? Yes 2
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear Madam, Thank you so much for letting us know about your amazing experience in our So-SPA! We genuinely love to pamper our guests therefore we were delighted to read your satisfaction. We look forward to your next visits. A bientot. Nicolas Pesty General Manager Sofitel London St James More 

Level Contributor
13 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 4, 2015

What a great experience from start to finish. Beautiful set up, very relaxing. Staff were kind and soft spoken which really added to the relaxing atmosphere. I had booked a spa day with massage, facial and pedicure and every treatment was to a very high standard. As it was my birthday the day before they even surprised me with some... More 

Was this review helpful? Yes 1
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear Madam, Again happy birthday! Thank you very much for this superb feedback. I am really glad to hear that you have loved your experience in our haven of peace. We look forward to welcoming you back with our undivided attention. A bientot. Nicolas Pesty General Manager Sofitel London St James More 

Millersville, Maryland
Level Contributor
24 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 2, 2015

My wife and I did the romance package (couples massage and facial) for our wedding anniversary. The staff was very friendly and helpful as we got ready. The massage and facial were wonderful - it was only my second massage ever and my first facial, but the staff made me feel very comfortable. The overall experience was very romantic and... More 

Was this review helpful? Yes
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear sir, Thank you very much for your positive feedback. I am really pleased to hear that yourself and your wife have had a delightful experience in our So-SPA. We look forward to welcoming you back with our undivided attention. A bientot. Nicolas Pesty General Manager Sofitel London St James More 

Reading, United Kingdom
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 16, 2015

Took my fiancé for so romantic package on her birthday. Friendly staff, great service and we felt refreshed after. I'd go back for sure!

Was this review helpful? Yes 1
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear guest, Thank you very much for posting your positive feedback. I am truly pleased to hear that yourself and your fiance have had a wonderful experience at So-SPA. We look forward to welcoming you both back. A bientot. Nicolas Pesty General Manager Sofitel London St James More 

Level Contributor
30 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed June 4, 2015

Wow where can I start! This spa really exceeded my expectations. Upon arrival we were given such a warm welcome by the spa receptionist, we were then seated in the lobby area and were given a welcome tea with some hot towels whilst we filled in our consultation forms. We were then escorted to the changing rooms where we got... More 

Was this review helpful? Yes
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear Guest, Thank you very much for this extremely positive feedback. I am really pleased to know that you had such a relaxing and memorable experience. We look forward to welcoming you again. Kind regards Nicolas Pesty More 

London, United Kingdom
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 12, 2015

We sent our daughter and friend for a spa afternoon and cream tea for her 16th birthday. She had a fantastic time and said it was one of the best days of her life. They were treated like VIPs and made to feel very special. Thank you for making her experience at So SPA so wonderful!

Was this review helpful? Yes 2
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear Madam, Thank you for taking the time to tell us about your daughter's experience at So-SPA. I am truly glad to hear that she has had an amazing time. As a matter of fact our aim is to pamper all of our guests in the best possible way. We look forward to welcoming her back as well as yourself.... More 

Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 6, 2015

Today my husband and I went in for the so magnifique for two with afternoon tea. It was meant to be a surprised but as soon as we entered one of the lady ruined the surprise by stating what we were having but and on top of that I was told the sauna room was not working which was disappointed... More 

Was this review helpful? Yes 3
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear Madam, I am truly happy to hear that your husband and yourself have very much enjoyed your experience at So-SPA. We look forward to welcoming you back. A bientôt. Nicolas Pesty General Manager Sofitel London St James More 

London, United Kingdom
1 review
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 6, 2015

I loved the Sofitel Spa, and the staff were very nice and friendly. The only complaint I would say is that although I enjoyed my pedicure and facial I thought that it was a little expensive for the treatments.

Was this review helpful? Yes 7
London, United Kingdom
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

I love the Sofitel So Spa in St. James! It's such a great place to go for relaxation, you are made to feel extremely pampered, the full body signature massage are one of the best I have ever had! The private Jacuzzi and steam room is also a nice and personal touch, which is pretty rare in spas in London!... More 

Was this review helpful? Yes 1
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear guest, Thank you for your words of praise. As a matter of fact we genuinely love to pamper all of our guests and we aim to have them feel like in a haven of peace. Thank you for recommending So-SPA to TripAdisor surfers and I look forward to welcoming you back very soon. A bientôt. Nicolas Pesty General Manager... More 

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Additional Information about So SPA by Sofitel

Address: 6 Waterloo Place, London SW1Y 4AN, England
Phone Number: +44 (0)20 7747 2204
Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > St. James's
Open Hours:
Sunday 10:00 am - 8:00 pm
Monday 8:00 am - 9:00 pm
Tuesday 8:00 am - 9:00 pm
Wednesday 8:00 am - 9:00 pm
Thursday 8:00 am - 9:00 pm
Friday 8:00 am - 9:00 pm
Saturday 8:00 am - 9:00 pm

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  • I have a family of 7. Can your tour accommodate all of us together?
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Staying in St. James's

Neighborhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
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