i attended the sandcastle today with my partner and my 3 children it was so busy that my son was not able to go on the slidewinder and the master blaster as the queues were out off this world never seen anything like it .it should be limited on how many people go in at a time you can not... more

We arrived at just after 10am and found customers to be queueing right round the waiting area and outside the front door. We joined the queue which seemed to move quite quickly and then as we neared the desk were moved to a new queue at the other side. Once again we started to move towards the desk and as... more

I visited the Waterpark today with my sister and her two boys (aged 9 and 11) and had a wonderful time. It’s a few years since we visited with our own children and I was amazed at how different everything was. There’s lots more water slides and lots more to do. We arrived just after 10 in the morning, and... more

After reading the various reviews i wasn't looking forward to my visit, however i was very surprised by the staffs helpfulness and cleanliness of the place. I agree that the prices are higher than our local baths but it is a waterpark. The day was very enjoyable and my son Ethan loved every minute of it especially the sidewinder and... more

Went to the Sandcastle last week and had an amazing time! The temperature was perfect, the slides were brilliant (if a little scary!), it was immaculately clean and well maintained. Most the staff were excellent, far better than in most tourist attractions in the UK. It may be a little expensive if you have lots of kids (but you don't... more

Took my daughter to the sandcastle and will never do it again. For the price you pay to get in there is no value for money. My daughter could only go on 2 slides and the place was so busy I find it hard to imagine that one of the lifeguards would be able to spot someone in trouble. The... more

We went to the sandcastle all excited as we had heard lots of positive things about it and the website made it out to look very good. As soon as we got there, we was straight into a queue which wasn't long but the service was very slow. I thought that the prices were far too high and the fact... more

We were really looking forward to this waterpark as we usually go to Alton Towers cariba creek and this looked very similar. How wrong, we arrived quite early and made our way to the changing rooms, we used the family changing area which was very small considering most of the visitors here were families. There were no lockers to put... more

I visited the Sandcastle with grandchildren 2 x 16 years 1 x 11 years and 1 x 7 years. I also took a friend who had hearing difficulties who needs extra care. I myself walk with sticks but for the trip was in a wheelchair. I paid and went into the waterpark but it was not suitable for myself due... more