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The Deep

Kingston-upon-Hull HU1 4DP, England
01482 381000
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Type: Aquariums
Traveler Description:  The Deep is a large aquarium which permits you to walk inside the tank within a transparent tunnel to view the marine life close up. It particularly... more »
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English first
Senior Reviewer
7 reviews 7 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 20, 2014 NEW via mobile

With a teenage daughter obsessed with anything that swims in the sea, this was always likely to be an afternoon well spent. As a family, we are patrons of many aquariums across the UK from the excellent Plymouth (this place sets the standard) to some others that don't even deserve a mention! The Deep was a good hour in the... More

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Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 19, 2014 NEW

We arrived here on time for around 10 to find the que already to the door but was happy to que anyway and had no intention of useing the disabled entrance, thankfull the que was quick but the rest of the day was a huge disappointment. My son was pushed from pillar to post and could not get him anywhere... More

Was this review helpful? Yes 2
Leeds
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 19, 2014 NEW

Visited yesterday with my 2 grandsons aged 3 and 6 and my friend and her 2 grandsons aged 3 and 9. Arrived at 10.30am and didn't have to queue for more that 10minutes. The whole experience was thoroughly enjoyed by all. The main tank was so impressive couldn't believe the number of huge fish and the kids loved the penguins,... More

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York, United Kingdom
Senior Contributor
23 reviews 23 reviews
3 attraction reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed August 19, 2014 NEW

I think its passed its sell by date, it's really just an old dingy dark place crowded to capacity. So crowded you can't see all what's on offer. Penguins the best of the exhibits on offer but even that looked crabby. Place needs a complete revamp. What's a large childrens soft play area doing in the middle of a wildlife... More

Was this review helpful? Yes 1
Beverley
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 18, 2014 NEW via mobile

A disappointing visit. Despite arriving around 2pm (the time suggested by the manager) the place was vastly overcrowded. I appreciate it is the school holidays however it seems to me that it is more about getting in as much money as possible rather than providing a good customer experience. Loud microphones dominate the environment, rather than it reflecting the calming... More

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 17, 2014 NEW

Visited on Saturday. Got there for 10:00 and avoided any queues. Entry price was extremely reasonable compared to similar attractions. Thoroughly enjoyed by both the adults and children in our party. Very informative and all interactive displays were working correctly. Food was of excellent standard and very competitively priced. Spent over 3 hours in the attraction as so much to... More

Was this review helpful? Yes 1
TheDeep-HU14DP, Public Relations Manager at The Deep, responded to this review

Great to hear that you are planning to come back again with your free return pass, we look forward to seeing you soon! More

Leeds, United Kingdom
Contributor
18 reviews 18 reviews
5 of 5 stars Reviewed August 17, 2014 NEW

An excellent place to visit for all. Some amazing fish and animals. The main tank is massive and has a lot of different fish including 4-5 species of shark and different rays. There are also some swordfish. The café is also very well equipped and the full English breakfast looked really nice. We got there at 10:00 as it opened... More

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TheDeep-HU14DP, Public Relations Manager at The Deep, responded to this review

Thank you for your comments! 10am is a perfect time to visit as you will avoid the queues. Alternatively later in the day - from 2.30pm onwards :-) More

Moira, United Kingdom
Top Contributor
50 reviews 50 reviews
18 attraction reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 17, 2014 NEW

People who say they went round in an hour can't appreciate the world and its inhabitants, especially the sea life. Yes, you can go round in a hour but you'll be missing out on the variety of exhibits, sealife, penguins etc. We spent a good afternoon there, watching the feeding, listening to the talks, the interactive areas and talking to... More

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TheDeep-HU14DP, Public Relations Manager at The Deep, responded to this review

Thank you for your lovely comments and we totally agree that your visit will only take an hour if you don't take part in our other activities. We look forward to seeing you again soon :-) More

East Riding of Yorkshire, United Kingdom
Contributor
13 reviews 13 reviews
6 attraction reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 16, 2014 NEW

If it wasn't for my son being desperate to see the penguins I wouldn't of bothered. The deep is vastly over priced for what you actually see. During busy periods you don't get fantastic views of all the tanks. We were in and out within the hour!!!

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TheDeep-HU14DP, Public Relations Manager at The Deep, responded to this review

Hi there, I am surprised you were in and out in an hour, as there is a huge amount of information and animals to see. That being said, if you simply walk around, without looking/doing the interactive screens and don't stop to watch the dive show, scatter feeds, touch pool sessions, talks, art and crafts and trail, it can be... More

Manchester, United Kingdom
Top Contributor
113 reviews 113 reviews
34 attraction reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed August 16, 2014 NEW

To start with the web site is lousy. If you can be bothered to go through the pain of pre booking-not date specific- to save a quid per ticket, then go for it, but it took me no less than 6 attempts. Oh and it uses that real friendly website design tool of Flash, so forget pre booking from your... More

Was this review helpful? Yes 1
TheDeep-HU14DP, Public Relations Manager at The Deep, responded to this review

Thank you for your comments. I am sorry to hear you had trouble booking online. Our ticket system runs through a programme called Omniticket - which a number of the major attractions use. At present they are developing a programme so that it will be compatible with iphones and other Apple devices. We appreciate how frustrating this must be for... More

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