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Address: 7 High Street, Royal Tunbridge Wells TN1 1UL, England
Phone Number: 01892 530111
Website
Today
9:00 am - 6:00 pm
Open now
See all hours
Hours:
Mon - Tue 9:00 am - 6:00 pm
Wed - Thu 9:00 am - 8:00 pm
Fri - Sat 9:00 am - 6:00 pm

TripAdvisor Reviewer Highlights

Read all 19 reviews
Visitor rating
  • 7
    Excellent
  • 2
    Very good
  • 1
    Average
  • 3
    Poor
  • 6
    Terrible
Bit overrated

Visited this Spa which is actually a shop with treatment rooms upstairs. The treatments I had were fine however as I had a full body scrub I had to take a shower after to rinse it... read more

3 of 5 starsReviewed June 4, 2014
NicolaJL
,
London, United Kingdom
via mobile
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19 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Top Contributor
67 reviews 67 reviews
12 attraction reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed April 15, 2015 NEW

I popped in on the off chance and was pleased that an appointment was available for eyebrow waxing. However I left with only half an eyebrow on my left side and 3/4 on the right. When I complained the manager did refund £12.50 but nothing can be done to remedy my bald face! Luckily my brows are blond. The manager... More 

Was this review helpful? Yes 1
canvey island
Top Contributor
65 reviews 65 reviews
13 attraction reviews
70 helpful votes 70 helpful votes
1 of 5 stars Reviewed April 7, 2015

this was my first time to champneys we travelled from essex to tunbridge wells, because this was a present for my daugther and me, the place looks lovely, staff are not very friendly the person who did my luxury pedicure didnt want to speak, sat for one hour and it was a effort to speak to me, didnt get ask... More 

Was this review helpful? Yes
Pembury, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 attraction reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 27, 2014

I had the Aromatherapy Associates body massage and loved it. I had the 'calming' oil selected and felt really de-stressed at the end. You can buy lots of amazing brands in there and I have been enjoying the little selection box of oils in the shower. It makes the whole house smell devine too!

Was this review helpful? Yes
Brighton, United Kingdom
Contributor
13 reviews 13 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 25, 2014

My friend & I booked our Champneys treatments after being given gift vouchers by our sons - we had planned to go to our local Brighton one but it closed suddenly earlier this year. When we arrived there had been a small mix-up in timings but this was quickly sorted out. I had the 'Finishing Touches' package, which was a... More 

Was this review helpful? Yes
Contributor
20 reviews 20 reviews
4 attraction reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 10, 2014 via mobile

When I first arrived at the spa I was told there were no appointments available for the next 4 hours (despite the place being empty). When I arrived for the appointment the receptionist asked me to fill in a form but didn't say much else. She later introduced herself and that she was going to be doing my massage. I... More 

Was this review helpful? Yes 1
Royal Tunbridge Wells, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 21, 2014 via mobile

After reading all of the negative comments I was very hesitant to visit this day spa but I am glad I did as I had an amazing day! I booked myself and my friend in for a few treatments and we left feeling extremely relaxed. The therapists were both very proffesional and both performed incredible massages which I highly recommend,... More 

Was this review helpful? Yes
London, United Kingdom
Contributor
18 reviews 18 reviews
4 attraction reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 4, 2014 via mobile

Visited this Spa which is actually a shop with treatment rooms upstairs. The treatments I had were fine however as I had a full body scrub I had to take a shower after to rinse it all off. I was somewhat shocked at the state of the shower cubicle which, quite honestly, needed a damn good clean with bleach! It... More 

Was this review helpful? Yes
Oxford
Senior Reviewer
10 reviews 10 reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed March 8, 2014 via mobile

I booked myself in for the pregnancy package hoping to alleviate a few weeks worth of incredible stress. I left feeling frustrated, let down and not a bit less stressed at all! The therapist seemed uninterested and was scruffy with badly chipped nail polish...a real no no for any self respecting therapist! The treatment room was freezing cold and the... More 

Was this review helpful? Yes 2
Surrey, Canada
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 18, 2014

From a company name that is known for being "The place to be" its a shame that some of the money from the highly priced treatments aren't being used to repair basic issues within the building, so many issues that clients really shouldn't have to look at. Just a few examples, strange carpet stains, the bathroom tiles and room is... More 

Was this review helpful? Yes 1
Royal Tunbridge Wells, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 18, 2014

I bought myself and my friend a treatment together, I had the full body massage and I booked her the 'Beautiful Bump' package, which includes 'soothing foat soak and back massage, localised collagen boosting body mask enriched with olive, shea, mango and cocoa butters and a relieving foot, leg and scalp massage.' This was extremely far from the truth -... More 

Was this review helpful? Yes 2

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