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Champneys Tunbridge Wells

7 High Street, Royal Tunbridge Wells TN1 1UL, England
01892 530111
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Type: Spas
Most recent review
- Jul 10, 2014
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15 reviews from our community

Visitor rating
    5
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Date | Rating
  • English first
  • Any
English first
Contributor
16 reviews 16 reviews
4 attraction reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 10, 2014 via mobile

When I first arrived at the spa I was told there were no appointments available for the next 4 hours (despite the place being empty). When I arrived for the appointment the receptionist asked me to fill in a form but didn't say much else. She later introduced herself and that she was going to be doing my massage. I... More

Was this review helpful? Yes 1
Royal Tunbridge Wells, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 21, 2014 via mobile

After reading all of the negative comments I was very hesitant to visit this day spa but I am glad I did as I had an amazing day! I booked myself and my friend in for a few treatments and we left feeling extremely relaxed. The therapists were both very proffesional and both performed incredible massages which I highly recommend,... More

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London, United Kingdom
Contributor
11 reviews 11 reviews
3 attraction reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 4, 2014 via mobile

Visited this Spa which is actually a shop with treatment rooms upstairs. The treatments I had were fine however as I had a full body scrub I had to take a shower after to rinse it all off. I was somewhat shocked at the state of the shower cubicle which, quite honestly, needed a damn good clean with bleach! It... More

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Oxford
Senior Reviewer
10 reviews 10 reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed March 8, 2014 via mobile

I booked myself in for the pregnancy package hoping to alleviate a few weeks worth of incredible stress. I left feeling frustrated, let down and not a bit less stressed at all! The therapist seemed uninterested and was scruffy with badly chipped nail polish...a real no no for any self respecting therapist! The treatment room was freezing cold and the... More

Was this review helpful? Yes 1
Surrey, Canada
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 18, 2014

From a company name that is known for being "The place to be" its a shame that some of the money from the highly priced treatments aren't being used to repair basic issues within the building, so many issues that clients really shouldn't have to look at. Just a few examples, strange carpet stains, the bathroom tiles and room is... More

Was this review helpful? Yes 1
Royal Tunbridge Wells, United Kingdom
1 review
2 of 5 stars Reviewed February 18, 2014

I bought myself and my friend a treatment together, I had the full body massage and I booked her the 'Beautiful Bump' package, which includes 'soothing foat soak and back massage, localised collagen boosting body mask enriched with olive, shea, mango and cocoa butters and a relieving foot, leg and scalp massage.' This was extremely far from the truth -... More

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Eastbourne, United Kingdom
Top Contributor
72 reviews 72 reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed December 26, 2013

I've used this day spa on three separate occasions and on two visits I've had to ask or a refund! Firstly the St Tropez spray tanning machine had blocked jets so my spray tan didn't take. This wouldn't normally have been a problem but I was flying to Tenerife the next day so it couldn't be rectified before my holiday.... More

Was this review helpful? Yes 3
Tunbridge Wells
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 8, 2013

I was given a voucher for Champneys as a gift but it was very disappointing. The therapist was late but didn't apologise, the bed cover was stained and the room was cold. My facial was only 35 minutes long (I had been told it would take 55 minutes) and when I queried this I was told the remaining time was... More

Was this review helpful? Yes 1
London
Contributor
12 reviews 12 reviews
3 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 4, 2012

Having come to Tunbridges Wells on a two night 'spa' package, which turnt out not to be a spa we called Champneys in the hope that they would have an appointment at very late notice. The lady that answered the phone was professional warm and helpful. She booked us in for 3 for 2 treatments at the same time for... More

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
84 reviews 84 reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed July 15, 2012

I have suffered with bad backs for years 'but' Champneys Tunbridge Wells has at least one therapist that makes a huge difference to my wellbeing. I have had massage/physio in lot's of places, worldwide and can honestly say she is one of the best. ( I can't tell you her name, or I will never be able to get an... More

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