All 25 of our group really enjoyed the day from shows, boat ride, shops and cafe. The staff were all friendly and helpful, and made a special effort with our people and wheelchair access was user friendly and readily available. More

Went with family including quite young grandsons. Found that some parts were not suitable for them More

good if you're on a school trip, as a family day out......expensive, boring and very dark! More

props and sets were excellent though staff were not helpful. More

The most frustrating family day out I have ever had! We had a long queue to get through the single payment point on arrival. After a long, long time standing in the queue for the boat ride, I spoke to a member of staff who told me it was broken and we should do someting else. We went into the... More

Although the design was excellent, there really wasnt much to it and therefore not worth the 13 GBP each. The animatronics show was poor and the boat ride is only for those who don't mind getting wet. In a cold climate like UK, people wouldnt be able to dry off easily and this could ruin their day out. More

Very amateur. Bored staff. Our greatest storyteller would turn in his grave. Next to nothing to do and see. Avoid! More

Loved this day so much to do and see. I would recommend this place for people with families More

Immerse yourself in the sights, sounds & smells (!!) of Dickensian times - brilliant!! More