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Red Funnel Ferries

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Address: Terminal 1, Royal Pier | Dock Gate 7, Southampton SO14 2AQ, England
Phone Number: +44 845 155 2442
Website
Today
8:00 am - 7:30 pm
Open now
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Hours:
Mon - Fri 8:00 am - 7:30 pm
Sat - Sun 8:00 am - 5:30 pm
Description: Red Funnel provides car ferries and high speed Red Jet catamarans to the...
Red Funnel provides car ferries and high speed Red Jet catamarans to the Isle of Wight. Enjoy a mini cruise across the Solent with or without your car on Red Funnel vehicle ferry to the port of East Cowes or take the Red Jet catamaran at 37 knots to (west)Cowes - a wonderful Victorian port and the global home of yachting and yacht racing. Both destinations are ideal for a day trip or a short break, and Red Funnel can also book all your accommodation and attraction choices - see our website for more info.
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TripAdvisor Reviewer Highlights

Read all 351 reviews
Visitor rating
  • 170
    Excellent
  • 108
    Very good
  • 31
    Average
  • 17
    Poor
  • 25
    Terrible
Excellent Service but expensive

We use the ferry for the second bank holiday weekend. We reached 10 minutes before the departure time and as highlighted by other reviewers, the whole process was very efficient... read more

4 of 5 starsReviewed May 26, 2015
travelleruk27
,
London, United Kingdom
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351 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Spanish first
  • Any
English first
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2015 NEW

We travelled to Isle of Wight in May bank holiday using red funnel ferry. Spot on in timings. Very comfortable seating inside. We used red osprey on way out which is new and groomed ferry and red funnel on return which is apparently little old. Red osprey is certainly have far better seating plan. Free wireless and plenty charging point... More 

Was this review helpful? Yes 1
Westerham, United Kingdom
Senior Contributor
46 reviews 46 reviews
32 attraction reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed May 27, 2015 NEW

Arrived earlier than booking but travelled on next ferry. Smooth crossing , on time,no issues. Enjoyed lunch on board - cafe food at reasonable price. Seating basic but OK for an hour. Return was busier but again on time with no issues. Highly reocmmended

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
4 attraction reviews
5 of 5 stars Reviewed May 26, 2015 NEW

I was a member of staff on a school trip with secondary school students. The crossing coming back was much better than going (it was pouring with rain). The highlight for me (a bit sad!) is always if there is a cruise ship leaving Southampton Docks as we come back. The captain of the ferry sailed over towards the ship... More 

Was this review helpful? Yes
London, United Kingdom
Top Contributor
141 reviews 141 reviews
28 attraction reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed May 26, 2015 NEW

We use the ferry for the second bank holiday weekend. We reached 10 minutes before the departure time and as highlighted by other reviewers, the whole process was very efficient. Once inside the ferry, there were queues for getting food and drinks. We did not eat anything there. The top deck was nice and the whole staff was 'child friendly'.... More 

Was this review helpful? Yes
Market Lavington, United Kingdom
Top Contributor
70 reviews 70 reviews
7 attraction reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 25, 2015 NEW

We crossed for the May bank holiday weekend, and despite being busy it was quick friendly and efficient. The boat had room for all, and the breakfast we had on the way out was excellent value However at £86 return we thought this was expensive

Was this review helpful? Yes
Teignmouth, United Kingdom
Top Contributor
142 reviews 142 reviews
34 attraction reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed May 24, 2015 NEW

We used Red Funnel Ferries car ferry recently and found the experience very pleasant. Booking online was easy and loading and unloading at either end was carried out quickly and efficiently. We had our disabled mother with us and were able to park near the lift and given assistance in getting her to a suitable place to sit. The facilities... More 

Was this review helpful? Yes
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for providing us with your valuable feedback. We are delighted to hear that you had a pleasant experience with us. We are also happy to see that our facilities impressed you, and that our staff were able to help you enjoy your time with us. We hope to see you onboard again soon. More 

Bath, United Kingdom
1 review
3 of 5 stars Reviewed May 24, 2015 NEW

Travelled with Red Funnel on Tue 21st, Brilliant journey except for the meal on the return leg. They do a very tasty Cottage Pie which i thought i'd have again. Sadly no clear price lists for the hot food,except main meals. Family member with me had sausage roll and i had Cottage Pie, Girl asked if i wanted chips or... More 

Was this review helpful? Yes
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for the positive feedback. I am delighted to hear that you had a brilliant journey with us. However I am disappointed to see that you were somewhat dissatisfied with our onboard catering. We do have a price list of our meals served onboard, a digital screen is located as you enter the food servery, I am sorry if... More 

London, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 23, 2015 NEW

Having a static caravan on the Isle of Wight means we are regular users of the red funnel ferry as having a bad experience with wightlink As far as red funnel is concerned we have never had a bad cross Solent crossing its hassle free from booking to arriving to disbarking to the return journey The previous ferry used to... More 

Was this review helpful? Yes 1
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Many thanks for the excellent feedback. We value all our customers’ comments, and I am delighted to receive your kind compliments. We are sorry to hear that you got held up with traffic, we do sympathise in these situations and I am happy to see that you were impressed by the way we handled the situation. We look forward to... More 

Cheshire
Senior Contributor
42 reviews 42 reviews
19 attraction reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 23, 2015 NEW

We travelled from Southampton East Cowes (Isle of Wight) in May 2015. For both journeys we arrived earlier than expected and were allowed to travel on the early ferry. This really helped us and was appreciated. Facilities on board were very good and we enjoyed a cooked breakfast on one of the ferries. Would recommend and use again.

Was this review helpful? Yes 1
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for taking the time to provide us with your excellent feedback. We will always try, where operationally possible to get you on to an earlier sailing and I am pleased to see that on this occasion we were able to do so for you. I am also happy to see that you enjoyed the breakfast onboard. We are... More 

Goring On Thames
Contributor
11 reviews 11 reviews
4 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 20, 2015

I have to confess to preferring to use this route for nostalgic reasons - we used it for family holidays when I was a child! Now as an adult whether travelling to the island for business or pleasure, I have to travel with Red Funnel. Reservations are really easy via the website with simple admin processes. I find getting to... More 

Was this review helpful? Yes 2
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for sending in such heart warming comments regarding our service. We are honoured to hear that you decide to travel with us because of your childhood memories. However, it is fantastic to see that it is not the only reason. All of our staff takes pride in their jobs, and I am extremely happy that this is apparent... More 

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?