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Address: Terminal 1, Royal Pier | Dock Gate 7, Southampton SO14 2AQ, England
Phone Number: +44 845 155 2442
Website
Today
8:00 am - 5:30 pm
Closed now
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Hours:
Mon - Fri 8:00 am - 7:30 pm
Sat - Sun 8:00 am - 5:30 pm
Description: Red Funnel provides car ferries and high speed Red Jet catamarans to the...
Red Funnel provides car ferries and high speed Red Jet catamarans to the Isle of Wight. Enjoy a mini cruise across the Solent with or without your car on Red Funnel vehicle ferry to the port of East Cowes or take the Red Jet catamaran at 37 knots to (west)Cowes - a wonderful Victorian port and the global home of yachting and yacht racing. Both destinations are ideal for a day trip or a short break, and Red Funnel can also book all your accommodation and attraction choices - see our website for more info.
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TripAdvisor Reviewer Highlights

Read all 330 reviews
Visitor rating
  • 155
    Excellent
  • 103
    Very good
  • 30
    Average
  • 17
    Poor
  • 25
    Terrible
Fair enough

Just back from the Isle of Wight. Red funnel line sent us on an earlier ship because someone was late, which was good. Not all the crew seemed happy in their work. One hour... read more

4 of 5 starsReviewed April 17, 2015
Paul C
via mobile
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330 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Spanish first
  • Any
English first
Contributor
12 reviews 12 reviews
11 attraction reviews
5 of 5 stars Reviewed April 23, 2015 NEW

If only all public transport was this well run. Immaculate ship, seamless boarding process and great facilities. Shame my daily commute to work isn't as pleasant as travelling with red funnel.

Was this review helpful? Yes
North Tidworth, null, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 20, 2015 NEW

Checking in, loading, crossing, disembarking all smooth. First class food. See you again..............

Was this review helpful? Yes
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Fantastic. Thank you for taking the time to leave your feedback, it means a lot and we look forward to seeing you again. More 

Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed April 17, 2015 via mobile

Just back from the Isle of Wight. Red funnel line sent us on an earlier ship because someone was late, which was good. Not all the crew seemed happy in their work. One hour crossing gives time to look around which is good. But there are lots of steps on Red Eagle . Fair enough all round I think.

Was this review helpful? Yes
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Many thanks for taking the time to leave your feedback after your recent journey. We are pleased to hear we managed to get you onto an earlier crossing, we will always try, where operationally possible to do this and if it’s the same price then there is no additional charge. We do have lifts onboard from the main car decks... More 

New Delhi, India
Top Contributor
52 reviews 52 reviews
14 attraction reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 14, 2015

Good Crossing to Isle of wight, they even accommodate if you reach before time, charged me £ 2.25 extra on return. Nice lounge, however limited food options on board. They turn out cheaper than Wight Link from Portsmouth. Also if you book hotel/B&B from red funnel site it gives 25% off on ferry which is a very good deal.

Was this review helpful? Yes
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for your feedback, we will always try, where operationally possible to get you on to an earlier sailing and if it’s the same price then there is no additional charge. We hope you enjoyed your time on the Isle of Wight and that you will look to book with us again. More 

England
Top Contributor
64 reviews 64 reviews
23 attraction reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed April 13, 2015 via mobile

We used Red Funnel for a visit to the IOW partly to try it out having used Wightlink previously a few years ago and partly to enjoy a mini-cruise up the Hamble and also a little due to the proximity of their terminal in relation to where we were staying. Check-in and boarding was on time and efficient. Both ships we... More 

Was this review helpful? Yes
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for choosing to travel with Red Funnel. We are pleased to receive your positive feedback and are glad to hear you enjoyed your journey. During the school holidays we try to have entertainers onboard each of our vessels and we are happy that your children enjoyed it. We do have lifts that go from the car deck up... More 

Plymouth, United Kingdom
Top Contributor
196 reviews 196 reviews
45 attraction reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed April 11, 2015

We had a good crossing and it was very efficient. The ferry back was delayed by half an hour. The prices for the ferries are very expensive, luckily we had booked accomodation with red funnel so had 25% off the full price, so made the cost a lot easier. The ferries are always clean and the staff very helpful

Was this review helpful? Yes
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for the positive review of Red Funnel and for travelling with us, we are however, sorry to hear of your slight delay on your return journey and hope this did not affect your onward journey. We are really proud of our staff and I'm glad that they helped you to enjoy your time with us. We hope to... More 

baughurst
Top Contributor
66 reviews 66 reviews
16 attraction reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed April 11, 2015

Went to IOW from Southampton stayed 5 nights & returned, well organised , we arrived early & got on an earlier ferry going out & coming back, don't expect you can do that in the peak season. We were in our Motor Home. Came home on Easter Sunday & were given a small Easter egg on board which was a... More 

Was this review helpful? Yes
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Many thanks for your feedback, we will always try, where operationally possible to get you on to an earlier sailing and if it’s the same price then there is no additional charge. We hope you will be visiting the island again and that you will look to book with us. More 

Trinidad
Top Contributor
355 reviews 355 reviews
129 attraction reviews
278 helpful votes 278 helpful votes
5 of 5 stars Reviewed April 10, 2015

We were meeting our coach tour at the Red Funnel Ticket Office. It was very easy to find and while we waited, it was very comfortable. The Steam Coffee Company operates on both sides of the channel so you can get pastries, snacks and hot & cold drinks while you wait. The waiting area was filled with tons of brochures,... More 

Was this review helpful? Yes
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for taking the time to leave a positive and very detailed review of your journey with us. Naturally, at Red Funnel, our mission is to ensure our customers are very happy, so it is fantastic to read that you are and we are glad to hear that you didn't experience any seasickness. We hope that you will be... More 

Isle of Wight, United Kingdom
Reviewer
5 reviews 5 reviews
4 attraction reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 9, 2015

We were travelling with two elderly relatives as well as our two children and we couldn't fault the customer service received. The elderly relatives were assisted into the lift, we had an mini egg each and the boys were given a colouring competition to do. The food was well cooked and tasty (if expensive hence the 4 stars not five)... More 

Was this review helpful? Yes 1
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you very much for your kind comments, we are delighted to hear that you were happy with the level of service received and you enjoyed your time onboard. We look forward to seeing you again in the future. More 

Oxford, United Kingdom
Top Contributor
223 reviews 223 reviews
30 attraction reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed April 8, 2015

Whilst the comfort on the boats have improved the cost just seem expensive ! I appreciate the laws of supply and demand but there is also taking the .......... Still have no choice if needing to visit on bank holidays

Was this review helpful? Yes 1
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for leaving feedback after your most recent journey with ourselves. We are pleased to hear that you approve of the recent refurbishment onboard our ferries. As explained previously, our pricing is fluid based and will increase as space on each sailing sells, so it is best to try to book as far ahead as possible, especially for peak... More 

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