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Address: Battle Road, Hastings TN38 8EZ, England
Phone Number: +44 844 248 3759
Website
Description: In a world increasingly cluttered with noise and stress, stepping into one...
In a world increasingly cluttered with noise and stress, stepping into one of our spas where men and women can completely relax and unwind provides the perfect antidote to modern day life. There is no simpler way to treat yourself than at The Bannatyne Spa. Our spacious therapy rooms provide a calm and relaxing environment in which to completely unwind, you can enjoy a choice of a wide range of treatments including; massages, facials, manicures and more. Set within our state of the art Bannatyne Health Clubs, the Spa is just one area dedicated to your wellbeing.
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TripAdvisor Reviewer Highlights

Read all 39 reviews
Visitor rating
  • 7
    Excellent
  • 8
    Very good
  • 9
    Average
  • 6
    Poor
  • 9
    Terrible
Most recent review
Average

This spa is hard to rate, because the staff are polite and helpful, the establishment is clean and nicely decorated, but the treatments themselves are not what we paid for (i... read more

3 of 5 starsReviewed February 15, 2015
Daria_Burtello
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39 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed February 15, 2015

This spa is hard to rate, because the staff are polite and helpful, the establishment is clean and nicely decorated, but the treatments themselves are not what we paid for (i found), the treatments were cut short. My boyfriend and I both had a Swedish Massage, i found the lady I had, didn't really ask what areas i wanted focussed... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 24, 2015

Me and my husband had a spa day here on the 23rd Jan, the Spa area itself is very nice, low lighting, soft music and fake candles. The girls behind the desk and doing the treatments were all very friendly and professional. Me and my husband was made to feel at ease, we both had the Swedish back, neck and... More 

Was this review helpful? Yes
Royal Tunbridge Wells, United Kingdom
Senior Contributor
25 reviews 25 reviews
4 attraction reviews
68 helpful votes 68 helpful votes
1 of 5 stars Reviewed December 2, 2014

I booked a 30 minute chocolate massage. The actual treatment time was barely 20 minutes. It's not cheap here, certainly when compared with other places in Hastings so you expect value for money. My biggest criticism, though, is the fact I emailed them straightaway to complain. Heard nothing, so tried again after a week. Got a response saying it will... More 

Was this review helpful? Yes 4
BannatyneSpa, Customer Services at Bannatyne Spa, responded to this review

Please could you contact us on feedback@bannatyne.co.uk so that we can investigate your comments? More 

London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 24, 2014

As a treat for my daughters 18th birthday I booked a Spa Day for 2. This was her first spa experience so I thought would be nice to spend a little Mother/Daughter time and relax after her A Levels. To say I was disappointed was an understatement. As someone previously commented they need to make their minds up whether they... More 

Was this review helpful? Yes 2
BannatyneSpa, Customer Services at Bannatyne Spa, responded to this review

Please could you contact us on feedback@bannatyne.co.uk so that we can investigate your comments? More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 28, 2014 via mobile

Interesting venue, cobwebs all over the conservatory where food is served. Main course for vegetarians was bland and covered in edible flowers, which didn't add any special value to the taste. The bed room was fine and cleanliness was ok, nothing exceptional. Interesting part of the spa is, it's not in the building, you have to leave the main hotel,... More 

Was this review helpful? Yes
London, United Kingdom
Contributor
11 reviews 11 reviews
3 attraction reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 13, 2014

Went to Bannatyne spa 3rd October with a friend. Arrived early but was allowed to use pool etc before our treatments. The massage was great, the girls there are very nice and friendly. There was hot stone beds, which were amazing, hot tubs inside & outside, sauna, & steamroom. I will be visiting again.

Was this review helpful? Yes 1
London
Top Contributor
75 reviews 75 reviews
6 attraction reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed September 29, 2014

Visited with a red letter day offer brought as a present. I can't comment on the price as already paid for, but I can only speak as I found it. Staff very friendly and pleasant, quiet for a Saturday afternoon used the pool, sauna, steam room, relaxation room plus massage and facial included and I thought it was a very... More 

Was this review helpful? Yes
Southend-on-Sea, United Kingdom
Contributor
11 reviews 11 reviews
3 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 10, 2014

I had a Back, Neck and Shoulder massage and a facial. By the end of my treatments I was ready to fall asleep I was so relaxed!

Was this review helpful? Yes
East Sussex, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 20, 2014

They need to make their mind up what they are a 'relaxing day spa' or a general leisure centre...overpriced, staff indifferent- un relaxing atmosphere, if you are looking for an indulgent spa experience DO NOT go here!

Was this review helpful? Yes 5
Louth, England, United Kingdom
Contributor
19 reviews 19 reviews
8 attraction reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 7, 2014

We visited this hotel after my husband had purchased the stay as a Virgin Experience Voucher for a spa hotel. We arrived later than anticipated due to traffic, our room was ready about 10 minutes after we checked in. We wanted to get straight into the spa as that was the main aim of the stay. We had to carry... More 

Was this review helpful? Yes 2

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