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The Treatment Rooms

21 New Rd., Brighton BN1 1UF, England
01273 818444
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Ranked #16 of 46 activities in Brighton
Type: Spas
13 visitor photos
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34 reviews from our community

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    5
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Date | Rating
  • English first
  • Any
English first
Brighton, United Kingdom
2 reviews
5 of 5 stars Reviewed July 22, 2014 NEW

I cannot praise the Treatment Rooms enough, the staff are simply wonderful and the treatments are ALL fantastic. All this magic on my doorstep!! Every therapist I have had has been simply amazing but special thanks to Tanya who was simply exceptional (again!). Don't hesitate, this is a, 'Brighton Must Do!'

Review collected in partnership with this attraction

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CLARE R, Owner at The Treatment Rooms, responded to this review

Thank you. Tanja is quite special. I will pass feedback on. More

Brighton and Hove, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2014 NEW

The Treatment Rooms has just received the Brighton and Hove Business Awards for Best Customer Service - deservedly so!

Review collected in partnership with this attraction

Was this review helpful? Yes 1
CLARE R, Owner at The Treatment Rooms, responded to this review

Thank you and see you again soon. More

Brighton, England, United Kingdom
Contributor
12 reviews 12 reviews
5 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 19, 2014 NEW

Visited for the first time after being given a voucher for the blissful back, face and scalp. A lovely experience from the start, reception was warm and welcoming I was shown to the changing area given some water and left to chill before the treatment. My therapist (Louise I think) was lovely despite me being awkward and a little jittery... More

Was this review helpful? Yes 1
CLARE R, Owner at The Treatment Rooms, responded to this review

Thank you so much. I will pass your feedback onto your therapist. We will mention to groups to be thoughtful of others. Hopefully see you again soon. More

Brighton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 15, 2014

As soon as one steps inside, the noise and bustle of Brighton disappears. A faint but calming perfume, and smiling efficient staff greet you with the offer of tea or water, in all my experiences promptly supplied. I have had different massages (aromatherapy, back/neck/shoulders, hot stones) and facial treatments over a number of years - all of which have left... More

Review collected in partnership with this attraction

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CLARE R, Owner at The Treatment Rooms, responded to this review

Thank you for your feedback. We are actually meeting architects next week regarding a revamp! Noted re the water, looking into a solution. More

1 review
5 of 5 stars Reviewed July 7, 2014

My facial last weekend was a deeply relaxing experience. Fran , my therapist, was superb.I left my skin hydrated ,and feeling wonderfully calm after her soothing hands had worked such magic.

Review collected in partnership with this attraction

Was this review helpful? Yes
CLARE R, Owner at The Treatment Rooms, responded to this review

Thank you. I will pass feedback to Fran. More

Brighton, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 1, 2014

I had a massage recently which was a gift from my husband. I must say I'm slightly disappointed with the level of service compared to when I have been in the past. Nothing major, but it's the little touches that used to make this place stand out from all the rest. On arrival, I was asked if I wanted a... More

Was this review helpful? Yes 1
CLARE R, Owner at The Treatment Rooms, responded to this review

Really sorry to read this and I will be looking into who checked you in and was on duty that day. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 28, 2014

We went together with my mum. We've had a room for two with shower , heated beds , relaxing music , lovely and clean . Two members of staff have explain everything step by step what they're going to do . We went crazy and we booked 3 hours of papering . Ladies were gentle and very professional . We've... More

Was this review helpful? Yes 1
CLARE R, Owner at The Treatment Rooms, responded to this review

Thank you for taking the time to write this. Just what we needed to see. I'll pass your feedback on. More

London
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 25, 2014

I must admit my recent trip to the treatment rooms was pretty disappointing. Upon arrival I was greater by the reception who seemed pretty cold and actually bordering pretentious, there was no friendly welcome, she just took my name and ask me to take a seat. After about 5 minutes I was asked if I d like a drink, I... More

Was this review helpful? Yes 2
CLARE R, Owner at The Treatment Rooms, responded to this review

Really sorry to read this. If you would like to message me your name I can look into this for you. It's not the standard I expect and would like to rectify this for you. More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 18, 2014 credit card Amex Card Member Review

I love the Treatment Rooms. I recommend Georgina for the best manicures! I can also recommend Indian Head Massage and Aromatherapy Massage. The team are really accommodating and I have visited with a very ill relative in a wheelchair and they were brialliant.

Was this review helpful? Yes 1
CLARE R, Owner at The Treatment Rooms, responded to this review

Thank you very much for taking the time to write this. Really means a lot to myself and the team. More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2014 via mobile

My first massage and it was very relaxing. Very professional and calm I did however have to wait a little while but nothing was rushed once the treatment was under way. Only had a short neck shoulder and back massage but it helped a great deal with any tension. Will be going back.

Was this review helpful? Yes 1
CLARE R, Owner at The Treatment Rooms, responded to this review

Thank you. Pleased you enjoyed your visit. Hopefully we won't keep you waiting next time. More

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