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The Treatment Rooms

21 New Rd., Brighton BN1 1UF, England
01273 818444
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Ranked #10 of 49 Activities in Brighton
Type: Spas
25 visitor photos
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47 reviews from our community

Visitor rating
    33
    5
    2
    5
    2
Date | Rating
  • English first
  • Any
English first
Brighton and Hove, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 15, 2014 NEW

I love this oasis of calm in the centre of Brighton.The reception staff are warm and welcoming. My beautician is Hannah who is always good.My daughter like having her nails done with Georgina. My favourite treatment apart from pedicures is the hot stone massage,Bliss!

Review collected in partnership with this attraction

Was this review helpful? Yes 2
Brighton, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2014 via mobile

Lovely atmosphere. Good quality treatment. Music a bit plastic. Worth a visit. Staff friendly, and overall a brilliant way to relax and forget your troubles for an hour.

Was this review helpful? Yes 1
CLARE R, Owner at The Treatment Rooms, responded to this review

Thank you for taking the time to review us, appreciate the feed back. The music is my on going challenge! More

Barcelona
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 8, 2014

Great range of treatments available, fantastic service and wonderful massages. I've had a couple here now but my favourite is the hot stone massage. So relaxing and the atmosphere of the place makes the whole experience a lovely little treat.

Was this review helpful? Yes 2
CLARE R, Owner at The Treatment Rooms, responded to this review

Thank you for such a lovely review, really means a lot to the team. We look forward to seeing you again. More

Guernsey, Channel Islands
Contributor
16 reviews 16 reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 2, 2014

Visited in August with 3 girlfriends as part of a birthday celebration weekend. We all came out totally relaxed and very chilled, which was of course the whole point! The many staff members we came into contact with were all very friendly and professional. They took the time to understand exactly what we wanted out of our treatments, and constantly... More

Review collected in partnership with this attraction

Was this review helpful? Yes 2
CLARE R, Owner at The Treatment Rooms, responded to this review

Really pleased you all enjoyed your visit. Our massage therapists are amazing! Thank you. More

Brighton and Hove, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 2, 2014

I was purchased a Back neck and shoulder massage as a gift voucher for my birthday. I was very impressed with the inside of the spa, much like you would find in a 5 star hotel, very luxurious. I arrived 10 mins early at their request to fill out a new client form, but I was sitting and waiting until... More

Review collected in partnership with this attraction

Was this review helpful? Yes 1
CLARE R, Owner at The Treatment Rooms, responded to this review

Thank you for the feedback. Reception team have been reminded to be more prompt with giving new client forms. See you again soon. More

Brighton, United Kingdom
Contributor
16 reviews 16 reviews
6 attraction reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 1, 2014

I have been going to the Treatment Rooms for many years. Last year, I stopped going because it is more expensive than other places. However, I haven't found anywhere else in Brighton that comes close to the quality of treatments and service so I have gone back there this year. The staff are always polite and professional, the treatments are... More

Review collected in partnership with this attraction

Was this review helpful? Yes 1
CLARE R, Owner at The Treatment Rooms, responded to this review

Good to have you back! I'm pleased you can see the difference to other businesses. Our prices are higher so we can offer the best facilities and pay for the best staff. Thank you More

Brighton
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 23, 2014

This was not my first visit to the Treatment Rooms. I have been for many visits and always found the staff to be polite and courteous - even under difficult circumstances. My treatment was wonderful! At each stage I was asked what I wanted and this was taken into account. I was comfortable at all times and the staff offered... More

Was this review helpful? Yes 2
CLARE R, Owner at The Treatment Rooms, responded to this review

Thank you for a lovely review. We look forward to seeing you again. More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 19, 2014

I lived in Brighton for 20 years & regularly attended the Treatment Rooms for the various massages they provide. It is always a wonderful experience. The staff are efficient & very professional, without being aloof - they put you at your ease & have a respectful & professional air, this includes reception staff as well as the therapists. It is... More

Was this review helpful? Yes 1
CLARE R, Owner at The Treatment Rooms, responded to this review

Thank you for the feedback. Just the boost the team needed. We have a few clients that travel from London for the same reason! More

Brighton, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 17, 2014

First of all my beauty therapist was lovely and I had a very relaxing and professional facial. However I would not be returning!! Your receptionists are so stuck up and seemed compleatly disinterested in their clients. They were more interested in talking about their weekend and and gossiping than making sure I was ok. Also they were running late and... More

Was this review helpful? Yes 1
CLARE R, Owner at The Treatment Rooms, responded to this review

Hello, I'm so sorry to read this and not the standard I expect. If you could message me your name I can see who served you that day. It would be really helpful for us to know so we can continue training areas of weakness. Thank you. More

Brighton and Hove, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2014

first i was seen by Jenny who sorted my eye-brows, i explained what my concern was & she sorted it... fab job then after i was seen by Hannah who did the skin clean facial, first we chatted asking if i had been before, then what i would expect. she did a great job. all i will say i died... More

Review collected in partnership with this attraction

Was this review helpful? Yes 1
CLARE R, Owner at The Treatment Rooms, responded to this review

Thank you. I'll pass your feedback on. Both great therapists! More

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