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Bluewater Spa

Certificate of Excellence
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Address: 30 West Hill Road | Best Western Plus the Connaught Hotel, Bournemouth BH2 5PH, England
Phone Number: 01202 298020
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Description: The Bluewater Spa has recently undergone a major refurbishment and is one...
The Bluewater Spa has recently undergone a major refurbishment and is one of Bournemouth's finest with over 600m2 of floor space offering 3 treatment rooms and a wide range of fantastic treatments to help you to relax and unwind. Located in the 4 star Connaught Hotel, the spa proudly boasts a truly magnificent facility which comprises a large heated indoor 18m swimming pool - most suitable for serious swimmers - and an adjoining, fully refurbished spa pool for those just wanting to "chill" out!! By the poolside there is a luxurious, fully tiled, eucalyptus infused steam room with subtle lighting and a beautifully fitted-out sauna, also with subdued lighting, providing guests with just the right ambiance for total relaxation. The Spa has two fully equipped gymnasiums - a resistance gym for those wanting to build muscular strength and a cardio vascular gym for those looking to work on their aerobic fitness - both areas with air-conditioning. We look forward to welcoming you.
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TripAdvisor Reviewer Highlights

Read all 126 reviews
Visitor rating
  • 77
    Excellent
  • 36
    Very good
  • 11
    Average
  • 2
    Poor
  • 0
    Terrible
Fabulous in every way.

This visit was a birthday gift to my partner so I decided to book us a couples massage to compliment our day in the spa. The treatment room was well laid out and very relaxing... read more

5 of 5 starsReviewed August 11, 2015
Janice H
,
Northampton, United Kingdom
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126 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Level Contributor
6 reviews
3 attraction reviews
3 of 5 stars Reviewed August 11, 2015

A weekend with friends staying near Wimborne. Chaps playing golf ladies booked for a spa treatment. Bluewater were most acomodating and allowed for people to change their treatments as the person who booked in advance was not too sure what everone preffered. However the additional charge that was asked for a hire of a robe was excessive at £15 I... More 

Was this review helpful? Yes
David1007, Owner at Bluewater Spa, responded to this review

Really pleased you enjoyed your spa day Vicki but the hire of a robe is just £5 not £15 unless of course there were 3 of you.I did drop you a personal message to contact me but I haven't as yet had a reply. Hope to see you again. Best wishes David F Miller Managing Director More 

Northampton, United Kingdom
1 review
5 of 5 stars Reviewed August 11, 2015

This visit was a birthday gift to my partner so I decided to book us a couples massage to compliment our day in the spa. The treatment room was well laid out and very relaxing, the staff were very attentive and professional, I can highly recommend the couples back neck and shoulder aromatherapy massage. The Spa area itself is extremely... More 

Was this review helpful? Yes
David1007, Owner at Bluewater Spa, responded to this review

Delighted you enjoyed your day Janice. As you rightly pointed out, children have full access in the mornings till midday and from 6pm onwards which allows guests to enjoy a very peaceful and relaxing afternoon in the spa. Thank you very much for your lovely review and we look forward to seeing you again. Best wishes David F Miller Managing... More 

London
Level Contributor
10 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 4, 2015

Me and my friend visited this place last June. We both had stone massage and facial which were absolutely great. Spa side was excellent and the food in the restaurant was delicious. I can not wait to have another visit there.

Was this review helpful? Yes
David1007, Owner at Bluewater Spa, responded to this review

Come and see us again LondonBacha we were delighted you had such an amazing experience, thank you. Best wishes David F Miller Managing Director More 

London, United Kingdom
2 reviews
2 of 5 stars Reviewed July 23, 2015

Thought it would be a nice idea to book into this spa for the day and thought the reviews looked ok. My partner and I paid £25 each to get into use the swimming pool, jacuzzi and sauna. There were no avaliable sun beds when we got in (there were 6 in total) and despite paying £25 to get in... More 

Was this review helpful? Yes
David1007, Owner at Bluewater Spa, responded to this review

I'm sorry to read of your issues Joeysar but I was pleased you got your sunbed in the end. All guests wearing robes have paid for them but not all want them so we decided to keep the price down and then guests can then choose exactly what they want. I hope you enjoyed all the facilities. Best wishes David... More 

Poole
Level Contributor
13 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 26, 2015

The day was lovely clean pleasant environment with friendly people. Service in restaurant was lovely as was our two course lunch. Chose the Swedish Full Body Massage and that was great. Not the first time I have been and will definitely be going back.

Was this review helpful? Yes
David1007, Owner at Bluewater Spa, responded to this review

We look forward to seeing you again Jen - thank you very much for your delightful review. Best Wishes David F Miller Managing Director More 

Poole, United Kingdom
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 25, 2015

My sister and I enjoyed a wonderfully relaxing spa day in this lovely hotel. The day included coffee on arrival, a superb 2 course lunch with a glass of bubbly. The treatments were fabulous, by very professional therapists. We chose a facial and a hot stone massage. We had time to enjoy the lovely pool, spa pool sauna and steam... More 

Was this review helpful? Yes
David1007, Owner at Bluewater Spa, responded to this review

We look forward to seeing you both again KDB - many thanks for your "Perfect" 5 star review. Best Wishes David F Miller Managing Director More 

Hampshire, United Kingdom
1 review
4 of 5 stars Reviewed May 25, 2015

Very friendly and helpful staff, facilities were very good, experienced both gyms, sauna, steam room, jacuzzi and swimming pool. Booked a massage and facial and we both agreed our therapists were professional, approachable and made it a lovel experience. We enjoyed coffee on arrival and had a good selection of two course lunch. Overall, an experience I will definitely be... More 

Was this review helpful? Yes
David1007, Owner at Bluewater Spa, responded to this review

Delighted you both had such a lovey day Jackie and we look forward to seeing you again soon. Many thanks for your lovely review. Best Wishes David F Miller Managing Director More 

Hampshire
Level Contributor
72 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 24, 2015

Enjoyable spa day with lunch. Nice pool and sauna - didn't use gym facilities. Massage was good value - part of Groupon deal and the lunch was very good.

Was this review helpful? Yes
David1007, Owner at Bluewater Spa, responded to this review

Delighted you enjoyed your spa day Mary, thank you very much for your very nice review. Best Wishes David F Miller Managing Director More 

Rayleigh, United Kingdom
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 12, 2015

I took advantage of the spa while my daughter was working. Smallish pool but adequate for the size of hotel

Was this review helpful? Yes
David1007, Owner at Bluewater Spa, responded to this review

Many thanks Fiona and delighted you enjoyed the facilities - just a small point, the pool, at 18m, is one of Bournemouth's largest!! Best wishes David F Miller Managing Director More 

2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 6, 2015 via mobile

A couple of girls we booked spa day, hotel was lovely and food was nice but the actual massage I had was not so great it felt like she had just finished collage and wasn't sure.

Was this review helpful? Yes
David1007, Owner at Bluewater Spa, responded to this review

Many thanks for your review Chantal and my apologies if you didn't enjoy your treatment - all the girls are highly qualified but maybe an off day. Do contact me and we'll arrange something for you. Best wishes David F Miller Managing Director More 

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Southampton, United Kingdom
4 months ago

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