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Riviera International Centre

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Address: Chestnut Avenue, Torquay TQ2 5LZ, England
Phone Number: +44 1803 299992
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TripAdvisor Reviewer Highlights

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  • 18
    Excellent
  • 18
    Very good
  • 12
    Average
  • 7
    Poor
  • 9
    Terrible
Excellent and helpful service

Very helpful service and the food was good for what it was. Lovely desserts. An expensive car park and it is cheaper to pay for a swim than the car park which we found amusing... read more

4 of 5 starsReviewed June 24, 2015
Travelling_Trainers
,
Truro, England, United Kingdom
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64 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Buckingham, United Kingdom
Level Contributor
15 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed July 31, 2015 NEW via mobile

Where do I start? 1) Water cold & my 7 month old granddaughter was soon too cold to stay in the water (after less than 15 minutes). The manager later confirmed the pool was 0.9 degrees lower than it should have been. Some way short of the higher temperature limit I guess. 2) To compound the above issue, the hot... More 

Was this review helpful? Yes
england
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed July 19, 2015

I'd been here before with my partner when visiting Torquay before and loved it. Therefore it was an exciting time for us to take our daughter swimming (10weeks old) only being the second time we have been swimming I was assured that we could use the disabled changer as a family changer. On going into it there was one tiny... More 

Was this review helpful? Yes 2
Salisbury, United Kingdom
Level Contributor
35 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 2, 2015

Waves Leisure pool is a great attraction for when it is raining. We spent well over an hour in the pool. Every 30 mins the wave machine is in action which is great fun. Splash area for toddlers including a small slide. Pool has different height levels so perfect for all ages and swimming abilities. Changing rooms basic and no... More 

Was this review helpful? Yes 1
RivieraCentre, Marketing Manager at Riviera International Centre, responded to this review

Thank you so much for the great review, it is very much appreciated and we welcome your feedback. Hope you will visit us again soon. More 

Devon, United Kingdom
Level Contributor
93 reviews
53 attraction reviews
common_n_attraction_reviews_1bd8 62 helpful votes
1 of 5 stars Reviewed June 26, 2015

Took 1.5hours to get here (due to Kingskerwell bypass nightmare traffic) arrived at reception to find the only receptionist on the phone to someone booking theatre tickets. 10 mins later I was still waiting for the only receptionist to get off the phone to this theatre goer who seems to be asking every question under the sun. Other people we're... More 

Was this review helpful? Yes
RivieraCentre, Marketing Manager at Riviera International Centre, responded to this review

Thank you for your review and we were really sorry to hear that your initial experience was not a good one. We always welcome customer feedback, good or bad, which gives us an invaluable opportunity to assess our performance from our customers’ perspective. We are therefore carrying out further investigations with the department in question. More 

Truro, England, United Kingdom
Level Contributor
132 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed June 24, 2015

Very helpful service and the food was good for what it was. Lovely desserts. An expensive car park and it is cheaper to pay for a swim than the car park which we found amusing. Nice outside area.

Was this review helpful? Yes
RivieraCentre, Marketing Manager at Riviera International Centre, responded to this review

Thank you for your review and hope we will have the opportunity to welcome you back again in the near future. More 

Tamworth, United Kingdom
Level Contributor
80 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed June 20, 2015

Affordable entrance fees, well laid out with plenty to amuse the kids - these include a long water slide and waves every 30 minutes. The only drawback is the lack of space, but then there's always the sea.

Was this review helpful? Yes
RivieraCentre, Marketing Manager at Riviera International Centre, responded to this review

Hi Anthony. Thank you for your review. Really glad you enjoyed it. More 

London
Level Contributor
31 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed June 20, 2015

Arrived here as was in Devon for a week visiting friends. Decided to take the kiddies swimming and this was the most obvious choice in Torbay. When we arrived I was shocked to see you had to pay for parking which was roughly £1 per hour, even though we parked in a disabled bay with blue badges. Entered the reception... More 

Was this review helpful? Yes 1
RivieraCentre, Marketing Manager at Riviera International Centre, responded to this review

Thank you for your review and we were really sorry to hear that your experience here was not an enjoyable one for you and your family. We are carrying out further investigations into the issues you have raised, with particular focus on our customer service on this occasion which is normally top priority. On other matters raised we do carry... More 

Level Contributor
14 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 17, 2015 via mobile

I attended with work colleagues for an Awards ceremony , efficient service, excellent food a really good venue for this kind of event.

Was this review helpful? Yes
RivieraCentre, Marketing Manager at Riviera International Centre, responded to this review

Hi there, thanks for the review. Really pleased that you enjoyed it here and took the time to tell us. More 

Level Contributor
8 reviews
4 attraction reviews
3 of 5 stars Reviewed June 5, 2015

The swimming pool is not bad, I was hoping there were more opportunities for adults. great restaurant and very friendly staff. negative point because once you get out of the pool, you can't return back inside

Was this review helpful? Yes
RivieraCentre, Marketing Manager at Riviera International Centre, responded to this review

Thank you for the review. We are pleased enjoyed your visit. More 

Level Contributor
7 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 4, 2015

Arrived here today and was greeted at the reception by a member of staff, wanted to take the children swimming, got in the swimming pool and 2 of my children had there own arm bands on and the life guard said I shouldn't of brought 2 children in with arm bands, so my eldest took them off as she can... More 

Was this review helpful? Yes
RivieraCentre, Marketing Manager at Riviera International Centre, responded to this review

At the Riviera International Centre we consider the Health & Safety of our customers to be of paramount importance. Our admissions policy to Waves Leisure Pool states that: • Children under 8 years and non-swimmers under the age of 11 years must be accompanied in the water by a competent swimmer aged 16 years or over. • Swimmers aged 8... More 

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Additional Information about Riviera International Centre

Address: Chestnut Avenue, Torquay TQ2 5LZ, England
Phone Number: +44 1803 299992
Location: Europe  >  United Kingdom (UK)  >  England  >  Devon  >  English Riviera  >  Torquay

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