After reading all the lovely reviews in TripAdvisor I was a little disappointed today, although as a group we had a good time I think that was rather more to do with the company than the place itself. On arrival the staff were fantastic and after paying and pre ordering our lunch we were taken to the relaxation room, lovely...
I am pleased to see from your review that you enjoyed your massages however it is disappointing to hear that after that your experience didn't live up to your expectations.
The issues you have raised will certainly be addressed and we thank you for bringing it to my attention.
In the meantime may I ask you to contact...