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Fistral Spa

Esplanade Road, Newquay TR7 1PT, England
01637 852 221
Website
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Ranked #22 of 47 activities in Newquay
Certificate of Excellence 2013
Type: Spas
Owner description: Our five-star luxury spa in Cornwall offers a sublime retreat to indulge in pampering, perfecting treatments and quality spa facilities. Our starlit... more » Owner description: Our five-star luxury spa in Cornwall offers a sublime retreat to indulge in pampering, perfecting treatments and quality spa facilities. Our starlit indoor heated pool, jacuzzi, sauna and mosaic steam room are the ultimate place to unwind in Newquay. Enjoy candlelit couples massages or a relaxing aromatherapy facial in the only spa offering ESPA treatments on the north coast of Cornwall.From pedicures or manicures using Leighton Denny polishes to the Fistral signature range, putting the 'treat' into treatments. Fistral Spa was recently named a finalist in the UK professional beauty awards, representing Cornwall spa hotels as the only finalist from the South West. The spa has also been recommended in the Good Spa Guide.Our holistic spa is all about inner calm and tranquility, escaping everyday life and relaxing in our secluded sanctuary away from the outside world. Offering spa weekend breaks or spa days in Cornwall, we invite you to escape to Fistral Spa, the ultimate spa haven. « less
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58 reviews from our community

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Date | Rating
  • English first
  • Any
English first
Cornwall , england
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 18, 2014 NEW

had a wonderful day here today with my daughter and best friend. We had a lovely hour in the pool and steam room, sauna and jaccuzi. Then we went in the relaxation room with a herbal infusion and healthy nibbles. We all had an sea salt and oil scrub which left our skin with a lovely sheen. Then we had... More

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Senior Reviewer
10 reviews 10 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 15, 2014 NEW

Visited fistral spa for the first time today and left feeling relaxed and well looked after. Apon arrival we were hander out gowns and slippers and ordered our lunch from a selected menu especially for people using the spa. We then enjoyed the delights of the pool, jacuzzi and steam room before setting off to have the Stones treatment. The... More

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fistralspamanager, Manager at Fistral Spa, responded to this review

Dear Emmaian1, It is such a pleasure to read your lovely review, we are so pleased to hear that your experience exceed your expectations. It really sounds like you made the most of all the facilities we have to offer. We hope your first visit wont be you last. Kind Regards Alix Elsworth (Spa Manager) and all the team at... More

2 reviews
3 of 5 stars Reviewed April 12, 2014 NEW

After reading all the lovely reviews in TripAdvisor I was a little disappointed today, although as a group we had a good time I think that was rather more to do with the company than the place itself. On arrival the staff were fantastic and after paying and pre ordering our lunch we were taken to the relaxation room, lovely... More

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fistralspamanager, Manager at Fistral Spa, responded to this review

Dear lilypop2005, I am pleased to see from your review that you enjoyed your massages however it is disappointing to hear that after that your experience didn't live up to your expectations. The issues you have raised will certainly be addressed and we thank you for bringing it to my attention. In the meantime may I ask you to contact... More

Plymouth
2 reviews
5 of 5 stars Reviewed April 7, 2014 via mobile

Been to this hotel many times. The spa is fantastic, with friendly staff and professional treatments! Large relaxtion area which tops it off!

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fistralspamanager, Manager at Fistral Spa, responded to this review

Dear Zoe191, What a great review thank you for taking the time to write it. I am pleased to hear that you are a regular spa goer at Fistral Spa, we pride ourselves on our 5* standards to ensure our service is consistent and that your experience lives up to your expectations. We look forward to seeing you again soon.... More

1 review
4 of 5 stars Reviewed March 31, 2014 via mobile

I stayed here on the 29th march with the refresh spa break deal.. Hotel was clean.. Views are amazing and the food was lovely!.. The service was also amazing but there were a few downfalls.. Firstly I paid for a double sea view and the room was Lovely but I noticed 2 single beds pushed together which when laying down... More

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fistralspamanager, Manager at Fistral Spa, responded to this review

Dear PerryJayne, Thank you for taking the time to write your review, I am sorry to hear there were a couple of things that let down your experience of our hotel and spa. We are grateful for all feedback good and bad and can assure you we will address the issues you've raised. In the meantime please can I ask... More

Redruth, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2014 via mobile

This is the second time in 4 months that me and 3 of my friends have been both for birthday celebrations. Both times we have had the most relaxing day and didn't want to leave we all came away feeling relaxed and refreshed and wanting to come back again very soon. The afternoon tea is a reasonable price and we... More

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fistralspamanager, Manager at Fistral Spa, responded to this review

Dear Amy E, I am so pleased to hear that your recent spa day lived up to your previous experience and left you wanting to come back again. Its great that you made a day of it and made use of all the spa facilities and enjoyed your afternoon tea over looking Fistral Beach. We hope to welcome you back... More

Peterborough, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 28, 2014

My husband and I had a couples massage here in February, having visited before in the summer. We paid an extra £5 to use the gym and pool facilities as our hotel did not have a gym. The staff here are some of the friendliest I have ever met and make a real effort to make all guests feel welcome.... More

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fistralspamanager, Manager at Fistral Spa, responded to this review

Dear MrsVersion7, It was a pleasure to read your lovely review and I am so pleased that you were able to enjoy all the different facilities our adult only spa has to offer. It sounds like you enjoyed our 'Time for Two' package which we ran through February and included a glass of bubbly for that extra bit of indulgence!... More

Bodmin, United Kingdom
1 review
5 of 5 stars Reviewed February 28, 2014

All staff and therapists are very friendly hotel is very clean swimming steam and sauna excellent would recommend 100%

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fistralspamanager, Manager at Fistral Spa, responded to this review

Dear Tracey M, Thank you for taking the time to write your kind review about our hotel and facilities. We are really pleased that you enjoyed your experience with us and that you are happy to recommend. We hope to welcome you back. Kind Regards Alix Elsworth (Spa Manager) and all the team at Fistral Spa More

Truro, United Kingdom
2 reviews
1 of 5 stars Reviewed February 3, 2014

Very unprofessional Indian Head massage. Beware of fast head turns! The relaxation room's alternating coloured lights were annoying. Basic (unfiltered!!) tap water without slices of lemon, yuk! The spa day menu was surprisingly unhealthy e.g. cakes for dessert rather than fresh fruit salads, risotto too cheesy with only a spoonful of butternut squash. The rolls we asked for were clearly... More

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fistralspamanager, Manager at Fistral Spa, responded to this review

Dear Andrea V, Thank you for taking the time to write your review. I am sorry to hear that you left feeling we had a lot to learn. We usually receive very positive feedback with regards to the food we offer on our spa days so apologise that it wasn’t to your taste. We do also take your comments on... More

1 review
5 of 5 stars Reviewed February 2, 2014 via mobile

I have visited this hotel several times now and had a treatment on every occasion. The total body massage is the best that I have experienced and I love the use of the oil in hot water under the massage table so you inhale it during your treatment. All of the girls are very friendly and considerate. The relaxation area... More

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fistralspamanager, Manager at Fistral Spa, responded to this review

Dear Poshpenny65, What a lovely review. We are so pleased to hear how much you enjoyed your spa experience with us and that you were able to follow your treatment with a nap in our relaxation area, we take snoozing during or after our treatments as a compliment! We get a lot of great comments about the inhalation bowls, as... More

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