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Address: Upton-by-Chester, Chester CH2 1LH, England
Phone Number: 441244380280
Website
Today
10:00 am - 6:00 pm
Closed now
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Hours:
Sun - Sat 10:00 am - 6:00 pm
Recommended length of visit: More than 3 hours
Description: Chester Zoo is the UK's number one charity zoo, with over 12,000 animals...
Chester Zoo is the UK's number one charity zoo, with over 12,000 animals and 400 different species, including some of the most endangered species on the planet. With 1.4 million visitors every year, the zoo is an all-year round, full-day visitor attraction for everyone. We're open daily from 10am, except for Christmas Day and Boxing Day. Car parking is free and on site. Facilities for disabled visitors, including self-drive electric scooters and wheelchairs.
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TripAdvisor Reviewer Highlights

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  • 3020
    Excellent
  • 1070
    Very good
  • 306
    Average
  • 121
    Poor
  • 58
    Terrible
Visit with a severely disabled child

We Pre-booked tickets which meant that we could go straight through the barriers without waiting which - with a wheelchair- was a huge help and the kids didn't get inpatient! 1... read more

5 of 5 starsReviewed July 31, 2015
Heather B
,
Mansfield Woodhouse, England, United Kingdom
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4,575 Reviews from our TripAdvisor Community

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Date | Rating
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English first
Wirral, United Kingdom
Level Contributor
60 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed July 31, 2015 NEW

After my young grandchildren had looked forward to their first visit to the zoo the day a turned out to be frustrating and disappointing. The sheer volume of people, lots with buggies was simply too much for the small viewing areas. Little children were being pushed and shoved with little hope of seeing any animals which appeared to be well... More 

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Mansfield Woodhouse, England, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed July 31, 2015 NEW

We Pre-booked tickets which meant that we could go straight through the barriers without waiting which - with a wheelchair- was a huge help and the kids didn't get inpatient! 1 adult went free with a disabled visitor which helped with the price! All attractions were easy to see - if a little busy! The boys loved it, we got... More 

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Warrington, United Kingdom
Level Contributor
16 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 31, 2015 NEW

We love Chester Zoo and have been many times and decided to go and check out the new Islands area that has just opened. Unfortunately we left disappointed. It's a beautiful area they are building but its a shame they have opened it before its actually finished. At the moment there are only 2 animals on the islands, a Warty... More 

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Level Contributor
41 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 31, 2015 NEW

First visit to Chester zoo and we all really enjoyed it, we booked online which saved us money and we also ordered the unlimited drinks refill online which again saved us money and I would recommend. I was a little disappointed that you had to pay extra for the monorail, but you can ride on it as much as you... More 

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Scunthorpe, England, United Kingdom
Level Contributor
8 reviews
5 attraction reviews
4 of 5 stars Reviewed July 31, 2015 NEW

Visited here with my partner and had a wonderful time. We went on the new islands boat ride but I was a little disappointed with it. They were still working on a lot of it and many of the enclosures didn't have the animals in them yet. Staff were stood at points where we couldn't go. I feel if they... More 

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Cumbria, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed July 31, 2015 NEW

Sooo much to see at this wonderful zoo. Unfortunately we went when the new part wasn't open but we would definitely take a trip back to see it. Bit of a walk around so I'd advise parents to think about hiring a fun buggy.

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Bishop Auckland, United Kingdom
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 30, 2015 NEW

Really good. Very clean. No big rides like flamingo land. Lots of animals. Staff very friendly. Animals were great. Lots of shelter if it rains ie: indoor windows where you can see the animals.

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Essex
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed July 30, 2015 NEW

I can't express just how disappointed we were. Very expensive, absent animals, as for the islands - why????? I can't believe we paid £86 for this con and an additional £8.50 for two coffees and 2 juices. Waste of money - SERIOUSLY DON'T BOTHER!!!!!

Was this review helpful? Yes 1
Wolverhampton, United Kingdom
Level Contributor
30 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed July 30, 2015 NEW

I absolutely love Chester Zoo and having visited yesterday its still as good as ever. Our tickets were booked online which saved us a few pounds and also allowed us fast track entry and to pre-book tickets for the boat ride on the islands. Despite it being school holidays and therefore more people present than when I have been on... More 

Was this review helpful? Yes 1
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 30, 2015 NEW

Having not visited this excellent zoo for about 4 years I was thoroughly looking forward to a return. However, I do feel that the changes and 'improvements' are demonstrating a loss of focus. This is a zoo! There needs to be more focus on the animals and less on 'entertainment park' elements. Too many enclosures were empty or had one... More 

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Additional Information about Chester Zoo

Address: Upton-by-Chester, Chester CH2 1LH, England
Phone Number: 441244380280
Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Chester
Open Hours:
Sunday 10:00 am - 6:00 pm
Monday 10:00 am - 6:00 pm
Tuesday 10:00 am - 6:00 pm
Wednesday 10:00 am - 6:00 pm
Thursday 10:00 am - 6:00 pm
Friday 10:00 am - 6:00 pm
Saturday 10:00 am - 6:00 pm
Average Prices: USD 48 - 48

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?