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Address: Foxholes Lane | Tockington, Bristol BS32 4PG , England
Phone Number: 01454 414081
Website
Today
12:00 am - 6:00 pm
10:00 pm - 12:00 am
Open now
See all hours
Hours:
Sun - Sat 12:00 am - 6:00 pm
10:00 pm - 12:00 am

TripAdvisor Reviewer Highlights

Read all 67 reviews
Visitor rating
  • 22
    Excellent
  • 25
    Very good
  • 12
    Average
  • 7
    Poor
  • 1
    Terrible
Out with the family

We visited this site on Bank Holiday Monday with our daughter and grand daughter. Always a pleasure visiting this place. Always something plenty to do and the 4 hours we were... read more

4 of 5 starsReviewed May 25, 2015
John J
,
Liverpool, United Kingdom
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67 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
England, United Kingdom
Contributor
15 reviews 15 reviews
11 attraction reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 27, 2015 NEW

Checked the website before setting off to see if I could get a disabled/carer rate ticket - no mention. Got to to ticket office and there on the window it says "carer free - with proof". I don't carry proof with me all the time, as it's a valuable piece of paper, hence checking the website beforehand, so it cost... More 

Was this review helpful? Yes
Cindey B, Guest Relations Manager at Old Down Country Park, responded to this review

Dear Iknowwhatilike2014, Thank you for taking the time to write to us, we take all feedback received on board. Our prices are in line with similar attractions in the area. If anything we are slightly cheaper. Do visit us again in the future as we put on special events in Summer during the school holidays. We look forward to seeing... More 

Liverpool, United Kingdom
Top Contributor
70 reviews 70 reviews
17 attraction reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed May 25, 2015

We visited this site on Bank Holiday Monday with our daughter and grand daughter. Always a pleasure visiting this place. Always something plenty to do and the 4 hours we were there passed very quickly. We missed the rabbits that were normally located in the hut approaching the entrance. Hopefully, they will be back for our next visit. all in... More 

Was this review helpful? Yes
Cindey B, Guest Relations Manager at Old Down Country Park, responded to this review

Dear John, Thank you for taking the time to give your feedback. We are very happy that you enjoyed your experience here. The rabbits have been relocated as our new rescued hedgehogs will be moving in shortly! See you again soon. With kind regards, Olivia Sales Manager More 

Bude, United Kingdom
Contributor
11 reviews 11 reviews
4 attraction reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 13, 2015

We recently visited the park, which was our first visit. Overall we were impressed with our visit, however we did feel that there could maybe be more added to appeal to adults, as it is particularly child-based. Other than that the only criticism is the sign-posting, as it was not immediately obvious to us how to reach the animal/adventure park... More 

Was this review helpful? Yes
Cindey B, Guest Relations Manager at Old Down Country Park, responded to this review

Dear Star8sky, Thank you for taking the time to contact us. We were pleased to hear that you had a good day out when visiting us. We are always improving our signage both inside the park and outside. We are located in a very rural area so sometimes it's easy to miss the turning. We do have a variety of... More 

S Wales
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 12, 2015 via mobile

We visited here after doing a search for things to do with young children near us that wasn't too expensive. Found this place online and gave it a shot. It's a beautiful place that we never knew about but now we do we will definitely visit again and probably will purchase a annual pass ticket for the family. Very clean... More 

Was this review helpful? Yes
Cindey B, Guest Relations Manager at Old Down Country Park, responded to this review

Hi Nadine, Thank you so much for taking the time to write to us about your time with us. Thank you also for your suggestions which we have taken on board. We look forward to welcoming you back again soon! With kind regards, Olivia Mills Sales and Events Manager More 

Bristol, United Kingdom
Contributor
16 reviews 16 reviews
12 attraction reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 15, 2015

We have a family membership, and, although we have only used it once, i found our visit to Old Down Country Park a very enjoyable one. We all enjoyed the trampolines, shown in the picture! But what we most loved was the giant bouncy pillow in the adventure playground. The rockery was beautiful and smelled lovely from the flowers. The... More 

Was this review helpful? Yes
Cindey B, Guest Relations Manager at Old Down Country Park, responded to this review

Hi Rubez2015, Thank you for taking the time to send us feedback. It's really great to hear you have taken out a membership with us. We hope that you visit us lots in the Summer where we will have lots to offer the family. With kind regards, Olivia Mills Sales Manager More 

Senior Contributor
34 reviews 34 reviews
12 attraction reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed February 10, 2015

I went to visit 9th Feb with my husband and daughter. I was very disappointed with our visit. I tried to change a nappy in the baby facilities, after spending 5 mins trying to get the pram through the tiny door I found that the change table was muddy. I told a member of the staff who said she would... More 

Was this review helpful? Yes 1
Cindey B, Guest Relations Manager at Old Down Country Park, responded to this review

Hi Lucy S, Thank you so much for taking the time to contact us with your feedback. I'm very sorry to hear that your experience was not up to standard on your last visit. We have planning permission granted for new toilet facilities to improve the site in the future. You must come back and see the park in all... More 

Thornbury, United Kingdom
Top Contributor
50 reviews 50 reviews
11 attraction reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed February 4, 2015

I've been here several times over the years, but have noticed how pricey the cafe has now become. I visited a month ago and then visited again this week and in that time the coffees had gone up from £2.50 to £2.80. I really think this is a steep increase. The cakes are reasonably priced and are very good, but... More 

Was this review helpful? Yes
Cindey B, Guest Relations Manager at Old Down Country Park, responded to this review

Hi Choctruf, Thank you so much for taking the time to leave feedback. We have worked hard to improve our menu and offerings in the cafe using the very best quality produce. We aim to make the cafe a cosy place to be especially in Winter months - so thanks for noticing. The park is open all year round and... More 

Cheltenham, United Kingdom
Senior Contributor
26 reviews 26 reviews
3 attraction reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 17, 2015

I have taken my young grandchildren to Old Down on numerous occasions, from the age of one. I like it because it is easy to take them on my own. The staff are friendly and helpful. There is a good selection of animals and outdoor toys as well as the adventure play areas. Plenty of space to run around safely.... More 

Was this review helpful? Yes
Cindey B, Guest Relations Manager at Old Down Country Park, responded to this review

Dear Janet, Thank you so much for your kind comments. We are really pleased you had a great day out with us. We hope to see you again soon! With kind regards, Olivia Sales & Events Manager More 

Top Contributor
103 reviews 103 reviews
40 attraction reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed December 19, 2014

We weren't sure what to do about taking our 9year old to see Father Christmas and the Old Down experiences came across as being a bit different. Despite not being offered our members discount when booking, and the rather bored staff member who greeted us on arrival - this was lovely! A magical, candle lit walk down to the Grotto... More 

Was this review helpful? Yes
Cindey B, Guest Relations Manager at Old Down Country Park, responded to this review

Dear Andrea, Thank you for your kind words. We wish you and your family a wonderful Christmas! With kind regard, Old Down Estate More 

Andover, Hampshire, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 15, 2014

Went here for a family day out. Had an amazing time till we went to visit the bunnies. As a rabbit owner myself I'm familiar with living standards, and was outraged that the rabbit had no hay. I notified the man who was looking after them but was met with this reply 'we don't give the rabbits hay after we... More 

Was this review helpful? Yes 3
Cindey B, Director of Sales at Old Down Country Park, responded to this review

Dear EmilyRose, Thank you for taking the time to write to us. I'm sorry to learn of your unhappiness with regards to the rabbits. We have a very experience farm manager on site along with farm supervisor's who are trained. We also work very closely with our farm vet and take every measure to look after the animals here at... More 

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