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Grotto Spa at Tigh-Na-Mara

1155 Resort Drive | Tigh-Na-Mara Resort, Parksville, British Columbia V9P 2E3, Canada
250-248-1838
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Ranked #4 of 10 activities in Parksville
Type: Spas
30 visitor photos
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53 reviews from our community

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Date | Rating
  • English first
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English first
Nanaimo, Canada
Senior Reviewer
9 reviews 9 reviews
3 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 14, 2014

I had the 60 minute Body Glow with lavender Soy and it was amazingly soothing as well as exfoliating. I have also had the Lavender Body Wrap which I highly recommend. You start off with the mineral pool which makes your skin feel like silk and I also feel so much better after the pool itself. I have arthritis and... More

Was this review helpful? Yes
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Thank you for providing a wonderful review after your visit to the Grotto Spa! Knowing that your treatment helped to ease your joint pain and provide relief to you is a great testament to the therapeutic benefits of spa therapy! The body care line of Lavender products featured in our treatments is from a company called Beauty Through Balance in... More

Calgary, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2014

I currently live in Calgary, but on my recent visit to Parksville to see my family, I decided to get my hair done at the Grotto Spa. Best decision I have made for my hair! The hair stylist Aneilla Veselisin did an amazing job on my hair! She listened to what I was looking for, but also gave some great... More

Was this review helpful? Yes 1
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Wow! Thank you so much for posting such a glowing review and your own personal recommendation! This type of recognition is so valued by our team members. We are thrilled to have a hair salon at the Grotto Spa offering full hair services including haircuts, blow-dries & styles, formal styles and colour & highlight services. Aneilla has been a full-time... More

Parksville, Canada
1 review
5 of 5 stars Reviewed May 3, 2014 via mobile

From the ambience, the mineral pool, the facials, the little extras and the endless tapas, this was a girls night experience to be repeated. We were relaxed the minute we arrived and blissfully floated around the mineral pool catching up on our busy lives before we were ushered off for our treatments. Try the amazing custom facial - it has... More

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Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Thank you or taking the time to share details of your spa visit with others; we look forward to welcoming you back soon! More

Mill Bay, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 2, 2014 via mobile

A two-night stay with a Spring special of a massage, paraffin wax hand treatment, mineral pool dips, and endless tapas was just what we needed to quiet our minds of the pressures of work and family life. We felt rested and recharged, ready to take on life again after our stay. We would highly recommend a stay to anyone who... More

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Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Dear Kristina R, We are so pleased to hear a visit to Tigh-Na-Mara Resort and the Grotto Spa was just what you needed to recharge, relax and re-set. Life has become so busy that taking a break to simply unwind is a necessity for many! Thank you for recommending us to friends and family - as an independent property, this... More

Richmond, Canada
1 review
4 of 5 stars Reviewed May 1, 2014

We did the special spring break getaway and the massage was excellent. We had just tried the Fairmont pacific rim massage the month before and it wasn't as comfortable as the one here. There was no robe in my locker and I had to go to the lobby with only a towel and ask for a robe. Embarassing experience as... More

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Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Thank you Philip1019 for a review of your recent visit to the Grotto Spa. So pleased to hear your massage was wonderful and left you feeling relaxed. Our Men’s Lockers are pre-set with a bath towel, spa robe, sandals and a bathing suit bag. Please accept my sincere apologies that your locker was not set up to our standard -... More

Victoria, Canada
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 29, 2014

I am overweight, so getting bare in front of a stranger feels very vulnerable for me, even when they are professional, the lights are low, and sheets and towels are carefully draped. Last year I had the sea salt body glow treatment, and have thought about it every since. After the hour-long treatment, I felt like my body was cared-for,... More

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Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Thank you for taking the time to write a review about your recent visit to the Grotto Spa. Your feedback guides our efforts in providing the very best treatments in the industry. Hearing about your exceptional treatment last year makes me smile as this is the bedside manner we are known for – everyone should leave our spa feeling cared... More

Nanaimo, Canada
Senior Reviewer
9 reviews 9 reviews
6 attraction reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 23, 2014

While arriving I was expecting and amazing mineral pool with beautiful scenery, but I felt like it was a glorified public pool. The change rooms where the nicest part. I felt like it was to pricey for what I got out of it. Maybe next time

Was this review helpful? Yes 1
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Thank you for taking the time to post a review about the Grotto Spa! I am pleased to hear you were impressed with our expansive locker facilities including copper rainfall shower heads, granite counter tops, private changing areas and complimentary amenities (shampoo, conditioner, body wash, body lotion and hair styling products). The Mineral Pool and seasonal sun patio are enjoyed... More

Vancouver, Canada
Reviewer
5 reviews 5 reviews
3 attraction reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 21, 2014

I take my daughter twice a year, great place awesome people, so clean. Yummy drinks great appies ... I have been twice this year... I am going a third, possibly a forth💞

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Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Thank you for your glowing review! We are so pleased to know the Grotto Spa is such a special getaway for both yourself and your daughter. We look forward to welcoming you back soon! More

Vancouver Island, Canada
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 2, 2014

As repeat customers we've noticed a real drop off in service over the years. When you go into to use the pool the staff do not explain spa etiquette or the importance of keeping your voice down so the pool is typically noisy. Yesterday (Saturday) it was so loud it was disturbing. Moreover, every chair had a towel thrown across... More

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Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

I am so sorry to learn your experience was disappointing. To maintain tranquility and encourage relaxation, we request all guests to use soft voices while enjoying our facilities. Cell phones are to be turned off and left in assigned lockers for the duration of spa visit. And to ensure guest privacy, cameras are not permitted throughout the spa. From your... More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 4, 2013

We came here on our honey moon and we're sadly disappointed. The rooms were a little more "rustic" then I was expecting. It felt a little dark and depressing and out dated. I hear great reviews about this place but I found it expensive for what it is. The food was great and the service was very helpful, just not... More

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Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Congratulations on your recent marriage! We are very proud of the natural beauty our property has to offer, located amongst 22 acres of forest beside the ocean. Many of our resort guest rooms have recently been upgraded with new lighting fixtures and furnishings as we are committed to continually enhancing our guest experience. I am so pleased to hear you... More

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