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Grotto Spa at Tigh-Na-Mara

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Address: 1155 Resort Drive | Tigh-Na-Mara Resort, Parksville, British Columbia V9P 2E3, Canada
Phone Number: +1 250-248-1838
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Description:

The Grotto Spa at Tigh-Na-Mara Seaside Spa Resort is the #1 Spa in Western...

The Grotto Spa at Tigh-Na-Mara Seaside Spa Resort is the #1 Spa in Western Canada, offering Signature treatments that go beyond the expected. We are one of the largest spas in British Columbia, with 21 Treatment Rooms, a Nail Care Room featuring 5 deluxe whirlpool foot spas, a full service Hair Salon and the Treetop Tapas & Grill Restaurant. Dedicated to providing intimate experiences for individuals and couples, we also specialize in 'social spa-ing', catering to groups and corporate business. Our 3 private 'Suites for Two' were designed with couples in mind and feature hand crafted copper soaking tubs, plush treatment tables and fireplaces. Spa guests receive complimentary access to the Grotto Mineral Pool on the day of their treatments. Designed to emulate a natural stone grotto, this 2,500 square foot warm water pool is infused with natural minerals to detoxify and rejuvenate the body. After treatments, guests are invited to the Relaxation Lounge in their robes and sandals to enjoy fresh fruit and a selection of teas and coffee. For a unique dining experience, try Endless Tapas at the Treetop Tapas & Grill, overlooking the surrounding forest. With 20,000 square feet of spa bliss, we give relaxation a whole new meaning.

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TripAdvisor Reviewer Highlights

Read all 122 reviews
Visitor rating
  • 65
    Excellent
  • 34
    Very good
  • 11
    Average
  • 6
    Poor
  • 6
    Terrible
Almost excellent ...

I have been to the Grotto many times for many different occasions and have always enjoyed it. Frankly, the grotto pool sets it apart from most other spas and I really like that... read more

4 of 5 starsReviewed 1 week ago
jmac5959
,
Qualicum Beach, Canada
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122 Reviews from our TripAdvisor Community

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Vancouver, Canada
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

First time to the spa. We purchased the twilight swim admission from 8pm-11pm and basically had the whole place to ourselves! The mineral pool was sensational and the general atmosphere with soft spa music (that you can even hear underwater!) was relaxing. The hot tub was great. Going upstairs for the fruit and refreshments in our robe and slippers really... More 

Helpful?
Thank Dantedoo F
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

I had a wonderful time here. The staff was incredible, my massage was excellent... I think her name was Debbie, she had been working there 10 years and did an incredible job. I also enjoyed the mineral pool and hot tub. The endless appies were alright... Some were incredible, some just not made to my palate but still alright. Scallops... More 

Helpful?
Thank Stasia W
Qualicum Beach, Canada
Level Contributor
54 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been to the Grotto many times for many different occasions and have always enjoyed it. Frankly, the grotto pool sets it apart from most other spas and I really like that feature very much. Also the change rooms are very well equipped and luxurious. Most recently my husband and I visited for a lovely afternoon of pampering and... More 

Helpful?
Thank jmac5959
Qualicum Beach, Canada
Level Contributor
19 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was so disappointed with my last 2 visits to the Grotto mineral pool. The service in all areas is lacking. The wait staff was so so and I had to request a drink at both my visits, no one approached and asked if I required anything. The pool itself is still enjoyable and relaxing but small things in the... More 

Helpful?
1 Thank seekingwaterfalls
Abbotsford, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

From the moment I walked in the door, the atmosphere was relaxing and welcoming. The mineral pool and hot tub was calming and refreshing. This relaxing atmosphere continued on the third floor where there was fresh fruit and fruit infused water to enjoy while waiting for my massage. My provider Sheri was professional yet personable and made me feel at... More 

Helpful?
Thank Renelda G
Qualicum Beach, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

A huge thank you to everyone who had a part in making our day at the spa a super special day! My two sisters and I had a fabulous time, from first walking in the door till departing 4.5 hours later! My massage provider Vicky was super attentive and worked well within my needs! Anelia, Pauline, Vicky, Valerie, etc, thank... More 

Helpful?
Thank Brenda C
1 review
1 of 5 stars Reviewed January 3, 2016 via mobile

I loved the mineral pool and tapas but was seriously disappointed (as was my friend) with our manicures and will not go back. Minimal pampering with hardly any hand and arm massage which they advertise. My nail colour was beautiful but rough texture on the top so I am not sure if that is supposed to be that way but... More 

Helpful?
Thank Triumphgirl88
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Thank you for your lovely feedback after enjoying our Mineral Pool and Tapas experience recently. However I am disappointed to hear that you did not enjoy your 60-minute Lavender Soy Manicure, as this tends to be a very popular service for our guests. During our manicure, hands are exfoliated, cuticles are soaked and trimmed, nails are shaped, hands and lower... More 

coquitlam, bc
Level Contributor
38 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed December 31, 2015

I have been to the Grotto Spa a number of times over the past few years. The spa treatments and staff remain top notch, however, the facilities are in need of a make-over. Three of us had spent time in the pool, then had facials and finished up with a wonderful selection of tapas. Everything on the menu was very... More 

Helpful?
Thank kitterCoquitlam_Bc
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Thank you for choosing to visit the Grotto Spa a number of times over the past few years. I am happy knowing you feel our spa treatments and our team are top notch as we work very hard to provide a great spa experience for our guests. Your feedback on where we can improve our offering is appreciated and will... More 

Parksville, Canada
Level Contributor
124 reviews
63 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 15, 2015

Treat your body to refreshing water therapy. The oasis setting has a warm wading pool, a hot tub and showers to cool off. Calm ambience. The spa loans you thick, luxuriant robes to wrap around your birthday suit, er, I mean bathing suit clad body! When done with the spa, there are private shower kiosks in the locker room. But... More 

Helpful?
Thank Gord B
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Thank you for posting a review of your Grotto Spa experience after your recent visit. I am happy to see you enjoyed the calm ambiance of the spa and our beautiful robes. We look forward to seeing you again soon! More 

Qualicum Beach, Canada
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 5, 2015 via mobile

Two weeks ago, I had my hair done at the salon and it was truly the most horrifying hair hack I had ever experienced. It was done by a girl who was new to the salon, and who I've learned has since been let go. (For good reason). When I called to book an appointment to get my hair repaired... More 

Helpful?
3 Thank Cheryl C
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Thank you for giving us the opportunity to make things right! We can only improve upon our products and services when we know there is an opportunity to do so. And to give us a second chance is a gift we appreciate very much. I am so pleased to hear you are so pleased with the results and will recommend... More 

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