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Grotto Spa at Tigh-Na-Mara

Address: 1155 Resort Drive | Tigh-Na-Mara Resort, Parksville, British Columbia V9P 2E3, Canada
Phone Number: +1 250-248-1838
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Ranked #3 of 16 Activities in Parksville
Owner description: The Grotto Spa at Tigh-Na-Mara Seaside Spa Resort is the #1 Spa in Western Canada, offering...
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Attraction details
Owner description: The Grotto Spa at Tigh-Na-Mara Seaside Spa Resort is the #1 Spa in Western Canada, offering Signature treatments that go beyond the expected. We are one of the largest spas in British Columbia, with 21 Treatment Rooms, a Nail Care Room featuring 5 deluxe whirlpool foot spas, a full service Hair Salon and the Treetop Tapas & Grill Restaurant. Dedicated to providing intimate experiences for individuals and couples, we also specialize in 'social spa-ing', catering to groups and corporate business. Our 3 private 'Suites for Two' were designed with couples in mind and feature hand crafted copper soaking tubs, plush treatment tables and fireplaces. Spa guests receive complimentary access to the Grotto Mineral Pool on the day of their treatments. Designed to emulate a natural stone grotto, this 2,500 square foot warm water pool is infused with natural minerals to detoxify and rejuvenate the body. After treatments, guests are invited to the Relaxation Lounge in their robes and sandals to enjoy fresh fruit and a selection of teas and coffee. For a unique dining experience, try Endless Tapas at the Treetop Tapas & Grill, overlooking the surrounding forest. With 20,000 square feet of spa bliss, we give relaxation a whole new meaning.

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73 reviews from our community

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Date | Rating
  • English first
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English first
Nanaimo, Canada
Contributor
11 reviews 11 reviews
10 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 18, 2015

My wife and her sister spent the day at the Grotto Spa at Tigh Na Mara had a wonderful relaxing day with a massage and pedicure a little pricey but all in all a fantastic day.

Was this review helpful? Yes
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

A wonderful day spent together as sisters! We are very pleased to hear they had a relaxing day, enjoying spa treatments and reconnecting. We look forward to welcoming them both back again very soon. Thank you taking the time to share a review! More 

Parksville, Canada
Contributor
13 reviews 13 reviews
6 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 9, 2015

A couples massage...what a treat. And the Endless Tapas at the Tree top restaurant had one of the best waiters we have ever come across. Friendly but not intrusive. Absolutely excellent.

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Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

WOW - Thank you very much for such an outstanding compliment about your server at the Treetop Tapas & Grill! I look forward to sharing your feedback with our culinary team, as I am very proud of the level of service you experienced during your visit. Thanks for sharing! More 

Top Contributor
59 reviews 59 reviews
14 attraction reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 30, 2014

My husband and I enjoyed a lovely dip in the mineral pool! It was briefly interrupted by a fire alarm but the staff handled it quickly and professionally. We were offered blankets, robs and shoes while we waited for the fire department to clear the building. Even though my facial was delayed the staff were excellent at communicating updates. We... More 

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Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Thank you for choosing to return a couple of times each year. With so many options available to you, it’s flattering to hear you choose to return to the Grotto Spa! And what an unexpected surprise when the fire alarm sounded in the late afternoon! We are grateful to the Parksville Fire Department who responded and had us all back... More 

Edmonton, Canada
Top Contributor
53 reviews 53 reviews
14 attraction reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 7, 2014

I was staying at the Tigh-Na-Mara with several members of my family for a birthday celebration. Four of us spent a few hours one afternoon in the mineral pool. It was a unique, wonderful experience. I already remember it fondly and would like to return with my husband some time. Wonderful staff members, as well. Great job :)

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Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

WOW! Thank you for choosing to celebrate with your family at the Grotto Spa; reconnecting and creating lasting memories. We look forward to welcoming you back again soon with your husband. I will certainly pass along your accolades to our wonderful team. Many thanks! More 

Vancouver, Canada
Senior Contributor
30 reviews 30 reviews
5 attraction reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed November 30, 2014

They charge $145 for RMT massage, then force you to pay gratuity on top of this. The is akin to tipping a physiotherapist or chiropractor. Yes, sometimes the therapist do a great job, and one may wish to tip, but to have it forced upon a customer is poor business practices. I won't return.

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Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Thank you for taking time to share feedback after your recent visit to the Grotto Spa. As advertised in our spa menu and online at our website, 60 Minute Therapeutic Massage at the Grotto Spa with a BC RMT is $145. This includes day access to the Mineral Pool, Whirlpool and Relaxation Lounge with complimentary coffee, teas and fresh fruit... More 

Vancouver Island, Canada
Senior Reviewer
9 reviews 9 reviews
5 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 28, 2014

i love this spa, the staff is wonderful especially dorota and i try and go at least 4x a year. the endless tapa's are too die for and well worth the cost. Minneral pool is relaxing and the spa treatments are always a god sent.

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Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Thank you so kindly for choosing the Grotto Spa as your special place to rest and rejuvenate throughout the year! Dorota is most certainly an incredibly skilled and talented Aesthetician; she will be thrilled to know she helped to make your last visit so wonderful. We look forward to seeing you again very soon! More 

Edmonton, Canada
Contributor
14 reviews 14 reviews
3 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 24, 2014

What a beautiful spa! Our group of 6 went between the mineral pool and the spa for pedicures! It was beautiful and the relaxing time spent in the lounge having tea, coffee and fruit under cozy blankets was so nice. I don't think anyone would have said anything if we had stayed for the whole afternoon!

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Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Thank you for your wonderful review! I am so happy to hear that you and your friends were able to enjoy some quality time together reconnecting at the Grotto Spa. We look forward to seeing you all back again very soon More 

Senior Reviewer
8 reviews 8 reviews
4 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 8, 2014

We spend our anniversary there. It was a surprise for me, arranged by him. We spend the day at the Mineral Pool, then we had a great experience at the spa's restaurant. The staff was so friendly and kind. The mineral pool was absolutely great, so relaxing! It's a beautiful, clean, peaceful, and romantic place. I recommend it with no... More 

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Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Happy Anniversary from all of us! What a beautiful way to spend some time together reconnecting as a couple. Thank you for sharing your positive experience with others and recommending us with confidence. We look forward to seeing you both again soon! More 

London, Ontario
Senior Contributor
31 reviews 31 reviews
3 attraction reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 17, 2014

This was a fun little experience. Book in, and hop into the mineral pool for an hour or so. Hop out and shower and put on a robe and trot up to the third floor. Sat buy window, but it was nighttime, so not much of a view. And then get set to have an endless array of tapas! Very... More 

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Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Sounds like you enjoyed our Dip & Dine Package. I am thrilled to hear you had fun. We do hope you will join us again soon! More 

Vancouver, British Columbia, Canada
Senior Reviewer
9 reviews 9 reviews
7 attraction reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 14, 2014

We did the dine n dip, $89 each. We spent 90 mins in the mineral pool and then two hours in our gowns alongside a dozen fellow diners similarly dressed .. Drinking good wine and consuming endless tapas. The food was very good, as was the service. A pleasant way to pass an afternoon.

Was this review helpful? Yes
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Thank you for your comments after your recent visit to enjoy the Dip & Dine Package. I look forward to sharing your review with my team, as this is the biggest form of flattery in our industry. We look forward to seeing you again soon! More 

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