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Kalola Boutique & Spa

108 Jozo Weider Blvd | Blue Mountain Resorts, Collingwood, Ontario L9Y 3Z2, Canada
+1 705-443-5808
Website
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Ranked #7 of 14 activities in Collingwood
Type: Spas
Owner description: Founded in 2006, our newly renovated Kalola Wellness Spa and Salon offers uniquely luxurious, personalized and healing spa experiences including an... more » Owner description: Founded in 2006, our newly renovated Kalola Wellness Spa and Salon offers uniquely luxurious, personalized and healing spa experiences including an expansive menu of treatments based on the holistic healing, all designed to enhance wellness, engage the senses, and nurture body and mind. New to Kalola Now offering Full Serivce Salon and Medical Services. « less
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80 reviews from our community

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Date | Rating
  • English first
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English first
Toronto, Canada
1 review
1 of 5 stars Reviewed March 29, 2014

The treatment was fine, but the place was tired looking. Not what you would expect for the price. The waiting area was unfinished looking, like it was thown together with cheap fake leather. The place was dark and the rooms were tiny. It was very choppy with a room here and there, stairs that led to more choppy rooms. The... More

Was this review helpful? Yes
Carol B, Owner at Kalola Boutique & Spa, responded to this review

We have professional decorators that do update the Spa to create a relaxing atmosphere on an annual basis. Our lounge is well thought out to provide optimal space in a quiet and soothing atmosphere. Our rooms provide enough space for the clients, therapists and equipment. Yes we are a two level spa with properly situated service rooms and restrooms. Our... More

Sudbury, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 17, 2014

I had an excellent experience at the Kalola Spa. I'm sad I did not get the RMT's name, but he was amazing. I've never had a better massage.

Was this review helpful? Yes 4
Carol B, Owner at Kalola Boutique & Spa, responded to this review

Thank you for taking the time to share your experience at Kalola. We are extremely fortunate to have exceptional team members who go above and beyond to ensure our guests are thrilled with their services. Thank you again and we hope you visit us again soon. More

Toronto, Canada
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 16, 2014

After booking 2 appointments none of the staff was able to explain the services I asked for. I booked manacure/ pedicure but I could not understand why they didn't offer polish with their treatments. I called twice and the second time was to change my appointment. I realize now that they chose not to call me back because of their... More

Was this review helpful? Yes 5
Carol B, Owner at Kalola Boutique & Spa, responded to this review

Unfortunately there are few times in our spa service industry when a guest misinterprets the services and the conditions under which the services were booked. In such a rare case it will be always our pleasure to accommodate and come up with a last minute alternative solution that tries to satisfy the guest but adheres to the policy under which... More

Alliston, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2014 via mobile

We had a girls weekend and booked at Kalola to get ready for our night out. Steve was a great stylist with amazing attention to detail and a funky edge. We booked right away to come back for full colour!!! Would highly recommend this salon!!!

Was this review helpful? Yes
Carol B, Owner at Kalola Boutique & Spa, responded to this review

Thank you so very much for taking time to share your experience at Kalola. Steve is truly an exceptional stylist and we are lucky to have him. I will be sure to pass on this review to him and we look forward to seeing you again soon. More

Aurora, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2014

So, we visited Blue Mountain for a few days so that our son and friends could ski and my wife and I were looking for something to do. Life had been busy to say the least so we needed a place to relax, be looked after and enjoy a couples massage - well we found it ! The Kalola Boutique... More

Was this review helpful? Yes 1
Carol B, General Manager at Kalola Boutique & Spa, responded to this review

Thank you Rhona and Martin for taking the time to review your experience at Kalola. I just want to say it was a pleasure meeting you and we do hope you will return to Blue Mountain and Kalola soon. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2014

From calling to book the massage to using the hot tub facilities at the end, the service was amazing. They accommodated 3 of us calling the day before so that we could all come in at the same time. My massage was with Dan and he was incredible. Prices were very fair. Will be coming back again!

Was this review helpful? Yes 1
Carol B, Owner at Kalola Boutique & Spa, responded to this review

Thank you so very for taking the time to share your experience at Kalola. We strive to exceed expectations and believe that your experience begins with your first contact with us. Please visit us again and know we do truly appreciate your business. More

Mississauga, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 1, 2014

I was very pleased with the professionalism at the spa. The staff was very helpful. While my massage with Michael was in the overflow room, I was advised of this up-front and was happy to have been accommodated. Well done Kalola!

Was this review helpful? Yes 2
Carol B, Guest Relations Manager at Kalola Boutique & Spa, responded to this review

Thank you for taking the time to provide this excellent review. We are pleased to try to accommodate all guests in the overflow room. Michael is an amazing RMT with outstanding professionalism. We do hope you visit us again! More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 29, 2014 via mobile

Friendly, knowledgeable And very professional! Made me feel special! Will go back for sure! Highly recommend a visit!

Was this review helpful? Yes 3
Carol B, Guest Relations Manager at Kalola Boutique & Spa, responded to this review

Thank you for visiting us!!! We are so pleased to hear of your special visit. We do take great pride in our well educated professional staff. Our team truly does strive to provide exemplary customer service. We look forward to your next visit. More

Toronto
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 22, 2014

I booked a spa day at Kalola Boutique 3 weeks ago. When I called in to book an appointment, I requested for the 50 minute Hot Stone Massage and requested for a RMT. This was confirmed when I arrived at the spa. The next day when checking my bill and comparing it to the services listed on their website; it... More

Was this review helpful? Yes 1
Carol B, Guest Relations Manager at Kalola Boutique & Spa, responded to this review

We apologize for the confusion surrounding your bookings. A Hot Stone massage is listed on our website as $130 and with an upgrade to RMT for $160. We do notify guests that inquire about pricing of all costs at the time of the booking or at check in. Our pricing is quite comparable to any Resort Spa nationwide. Yes our... More

Mississauga, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 25, 2013

Fantastic experience loved the couple side by side massage did not want it to end forever, Ambience, experience and customer service excellent.

Was this review helpful? Yes 1
Carol B, Guest Relations Manager at Kalola Boutique & Spa, responded to this review

Thank you for your lovely review. We are pleased to offer couples massages and we are thrilled that you enjoyed your experience with us. We do look forward to your next visit. More

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