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Address: 75 King Street South | Located on Willis Way, Waterloo, Ontario N2J 1P2, Canada
Phone Number: 519-888-7727
Website
Today
10:00 am - 8:00 pm
Closed now
See all hours
Hours:
Sun - Mon 10:00 am - 4:00 pm
Tue - Fri 10:00 am - 8:00 pm
Sat 9:00 am - 6:00 pm

TripAdvisor Reviewer Highlights

Read all 21 reviews
Visitor rating
  • 13
    Excellent
  • 2
    Very good
  • 3
    Average
  • 2
    Poor
  • 1
    Terrible
Wonderful Pedicure

Just had another relaxing, excellent pedicure at The Waters. The estheticians are so professional and friendly, from the welcoming reception desk to my esthetician. The Spa is so... read more

5 of 5 starsReviewed July 21, 2015
CBRgold
,
Waterloo, Canada
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21 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Waterloo, Canada
1 review
5 of 5 stars Reviewed July 21, 2015

Just had another relaxing, excellent pedicure at The Waters. The estheticians are so professional and friendly, from the welcoming reception desk to my esthetician. The Spa is so clean and calm with a lovely waiting area to have a cup of tea and read. Just the spot to come down from a busy schedule. Whenever I am in Waterloo, I... More 

Was this review helpful? Yes
Scituate, Massachusetts
1 review
5 of 5 stars Reviewed July 20, 2015

Best place for all your spa needs. Amazing facial and most relaxing back massage! Foot soak was so soothing and my toes and nails got many compliments on the colour! I highly recommend this place if your looking for a nice relaxing day or even if you only have a quick hour. From the minute you walk in to when... More 

Was this review helpful? Yes
Kitchener, Canada
1 review
5 of 5 stars Reviewed July 20, 2015

I recently spent some time at The Waters Spa in Waterloo and would highly recommend it to anyone looking for a relaxing oasis where you can find peace, wonderful scents and amazing staff. From the minute I walked through the front doors the staff at the front desk were courteous and made me feel welcome. I enjoyed a moment in... More 

Was this review helpful? Yes
Waterloo, Canada
2 reviews
2 of 5 stars Reviewed July 19, 2015

This is just an average spa, as there is nothing that sets it apart from other spas. I have visited this spa numerous times because I have received many gift cards for this particular spa. The most disappointing piece is the lack of privacy. The " waiting area" at the back of the spa ( that is quite tiny and... More 

Was this review helpful? Yes
The_Waters_Spa, General Manager at The Waters Spa, responded to this review

Thank your feedback. To begin our massage, facial and body treatments at The Waters, our guests are provided with lockers and oversized robes in our seperate, unisex changerooms prior to enjoying a complimentary footbath. The footbath is a foot soak in warm water with salts, essential oils and rose petals. This is an opportunity to relax prior to beginning treatment.... More 

Calgary, Canada
2 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 11, 2014

My wife and I were excited to return to The Waters after being out of the province for 5 years. We actually spent a day together at The Waters 5 years ago during our Honeymoon, and it was a great experience. Today's spa day was just as memorable - our side by side massages in the honeymoon suite room were... More 

Was this review helpful? Yes 5
Kitchener, Canada
Level Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed May 6, 2014

Tipping policy is not discrete at all, and can make customer feel very, very uncomfortable. Front desk staff took my coat on arrival, but on leaving I had to retrieve it myself, not helpful, seeing as there were two staff at the front desk. Service was fine, not spectacular as I had expected. I was hoping for a better experience... More 

Was this review helpful? Yes 10
The_Waters_Spa, Guest Relations Manager at The Waters Spa, responded to this review

We thank you sincerely for your feedback. We apologize that your visit did not meet your expectations. If you could please call us directly, we would like to go above and beyond for you. Please call our Spa Director, Allison, at 519-888-7727. Thank You. More 

Embrun, Canada
1 review
common_n_attraction_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 10, 2014

Went to the spa with my 2 sisters , mom and 2 daughters. Everyone was professional but only one of the 4 esteticians chatted with us. All answered were short or nodding of heads etc. Absolutely no personality, small chit chat etc!!! Very dissappointing , especially after I spent 250$ in 2 hours!!!! I understand it is a spa and... More 

Was this review helpful? Yes 7
Waterloo, Canada
Level Contributor
33 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed December 4, 2013

Beautiful spa with excellent staff. Nobody rushed and the whole experience was relaxing. The Waters is very clean and the rates are within reason considering the quality of service.

Was this review helpful? Yes 16
Waterloo, Canada
Level Contributor
94 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed November 25, 2013

went here for a couples massage once, liked how they get u into a robe and soak ur feet to relax before hand but i felt like it wasnt worth the extra $10 i was paying here vs where i normally go considering RMT massage is already a bit much. Also the actual massage was just so-so, although the atmosphere... More 

Was this review helpful? Yes 4
Arviat, Canada
Level Contributor
112 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 115 helpful votes
5 of 5 stars Reviewed August 17, 2013 via mobile

I'm a little cautious about spas but after I went for a mani,pedi I returned the following week for the ritual facial. I felt wonderfully spoiled from a welcome glass of cucumber water and cup of tea, lovely change rooms with private lockers, footpath and then my lovely facial including a hot seaweed back treatment and a foot, shoulder and... More 

Was this review helpful? Yes 19

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Additional Information about The Waters Spa

Address: 75 King Street South | Located on Willis Way, Waterloo, Ontario N2J 1P2, Canada
Phone Number: 519-888-7727
Location: Canada  >  Ontario  >  Region of Waterloo  >  Waterloo
Open Hours:
Sunday 10:00 am - 4:00 pm
Monday 10:00 am - 4:00 pm
Tuesday 10:00 am - 8:00 pm
Wednesday 10:00 am - 8:00 pm
Thursday 10:00 am - 8:00 pm
Friday 10:00 am - 8:00 pm
Saturday 9:00 am - 6:00 pm

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