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British Columbia Visitor Centre @ YVR

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Address: 3211 Grant McConachie Way | Arrivals Area, Vancouver International Airport, Richmond, British Columbia V7B 0A4, Canada
Phone Number: +1 604-247-7570
Description: Helping visitors create memorable travel experiences in British Columbia...
Helping visitors create memorable travel experiences in British Columbia, the British Columbia Visitor Centres at YVR are located on the arrivals level in the International and Domestic Terminal Buildings, Vancouver International Airport.
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TripAdvisor Reviewer Highlights

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  • 6
    Very good
  • 0
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    Terrible
so friendly and helpful

Make this your first stop in Vancouver to make the best use of your time in this amazing city. The ladies gave us maps, resources and a suggested itinerary for a rainy day and we... read more

5 of 5 starsReviewed February 24, 2015
Kylie C
,
Brisbane, Australia
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13 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Brisbane, Australia
Contributor
16 reviews 16 reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 24, 2015

Make this your first stop in Vancouver to make the best use of your time in this amazing city. The ladies gave us maps, resources and a suggested itinerary for a rainy day and we got to see so much.

Was this review helpful? Yes
Ellenton, Florida
Top Contributor
170 reviews 170 reviews
100 attraction reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed November 3, 2014

Well staffed and so helpful with our many questions on where to go and what we should visit in a limited time frame. Plenty maps and flyers on places to visit from the whole area.

Was this review helpful? Yes
Washington DC, District of Columbia
Senior Contributor
36 reviews 36 reviews
17 attraction reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 30, 2014

There was a good supply of tourism literature available and a friendly, welcoming staff person on hand.

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 11, 2014

The customer relation staff are always there for you for any quiry you might have. The attraction is okay, but love the friendly canadian.

Was this review helpful? Yes
BCVCYVR, Manager at British Columbia Visitor Centre @ YVR, responded to this review

Dear Emanuel, Thank you for visiting our staff at the Visitor Center at the Vancouver Airport. We are happy to provide travel information and friendly Canadian service :) Kind Regards, BCVC@YVR More 

New York City, New York
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 25, 2014

I arrived in Vancouver for a 10 days trip with no plans whatsoever and one of the guys at the Visitor Center helped me and I left with my whole trip well planned. Everything Arthur said was precise and he showed a lot of knowledge. Great selection of restaurants and hotels were offered by him. He showed me a few... More 

Was this review helpful? Yes 1
BCVCYVR, Manager at British Columbia Visitor Centre @ YVR, responded to this review

Hello DodiF, Thank you for the review! We are glad that Arthur was able to assist you with our travel plan, and hope you enjoy all the BC has to offer during your stay. If you need further help during your travels, don’t forget to stop at the other Visitor Centres throughout BC! More 

Courtenay, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 22, 2013

Nice it was located at YVR...just needs more room as the space is cramped when more than a few people were looking for help. Thankyou - the Info was very helpful!

Was this review helpful? Yes
BCVCYVR, Manager at British Columbia Visitor Centre @ YVR, responded to this review

Hello and thank you for visiting us in December. We do have another location at YVR, in the International Arrivals terminal that is larger than our location at the Domestic Terminal. We look forward to seeing you again! More 

Richmond, Canada
Top Contributor
212 reviews 212 reviews
89 attraction reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed October 14, 2013

As a greencoat volunteer under the Vancouver International Airport Authority, I have the chance to liaise with them at the International Arrival Hall of YVR airport to help passengers. From time to time, if passengers have problems but we cannot answer due to any reason, we always refer them to visit the centre who has all communication devices and internet... More 

Was this review helpful? Yes
Richmond BC Canada
Senior Contributor
39 reviews 39 reviews
10 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 27, 2013

There are many brochures and helpful staff are available, well located in the airport. There is lots to do in BC.

Was this review helpful? Yes
BCVCYVR, Guest Relations Manager at British Columbia Visitor Centre @ YVR, responded to this review

Hi Chris, thank you for the review! We’re glad the staff were able to help you, and hope you enjoy the different British Columbia activities. If you need further help during your travels, don’t forget to stop at the other Visitor Centres throughout BC! More 

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?