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Aerocar Service Private Day Tours by Highend Limousine

Richmond, British Columbia V7B 1Y7, Canada
604-298-1000
Website
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Ranked #8 of 13 activities in Richmond
Type: Tours
Most recent review
- Apr 10, 2014
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8 reviews from our community

Visitor rating
    3
    1
    1
    1
    2
Date | Rating
  • English first
  • Any
English first
Anaheim, CA
Top Contributor
147 reviews 147 reviews
36 attraction reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed April 10, 2014 NEW

BEWARE of the hidden charges!! I'm giving 3 stars only because the driver got us to the airport in a jiffy. Customer service was LOUSY, probably because the driver figured he'd never see these tourists again. I booked this thru my hotel, and asked to be picked up at 10 am for a 1:00 flight back to the US. The... More

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Vancouver, Canada
1 review
1 of 5 stars Reviewed March 2, 2014 via mobile

Worst customer service starting with the first phone call. I should have taken the rude lady on the phone as a sign not to book the car. She seemed very stressed out and frustrated, the car was 30 minutes late, the driver demanded cash as his credit card machine was apparently not working, he charged me extra to go to... More

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Lahaina, Hawaii
Senior Reviewer
8 reviews 8 reviews
4 attraction reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 1, 2014

Booked an early morning pick up on New Year's Day from the hotel to the airport, but no one came. I called to hear that apparently 'the car' had broken down and that a text was sent to me the day before "Take a Cab" I was told. I received no text, if indeed a text was sent, then it... More

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Hervey Bay, Australia
Top Contributor
123 reviews 123 reviews
53 attraction reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed October 17, 2013

We booked and used Aerocar Limousine Service from the Vancouver Airport to the City and return. We booked from Australia and found their service faultless. Always on time, very friendly and helpful drivers and very clean vehicles. Our pickup at our hotel was for 4 adults and 2 small children and I asked if possible, could we have a stretch... More

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Saint Michael, Minnesota
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 24, 2013

pre arranged a car to pick us up at the cruise terminal, after many calls to company and being told the driver was "pulling up" the car finally arrived almost 1 hour late,we almost missed our flight, was very stressful, once in limo, seats had rips in them, floor mats falling apart, don't waste your money on this company... take... More

Was this review helpful? Yes 2
Illinois
Top Contributor
125 reviews 125 reviews
43 attraction reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed August 13, 2013

Curb-side, to the right of the glass doors. Look for the brown podium. $60 for limo, $50 for SUV going to Canada Place. Very nice driver. Took about 1 hour with heavy traffic and lots of red lights. Took credit card with hand-held device, very easy. For 4 of us it was cheaper than the train, but the train might... More

Was this review helpful? Yes 1
Farnborough, United Kingdom
Contributor
14 reviews 14 reviews
5 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 27, 2013

My party of 6 used Aerocars from YVR and back there a week later. Very welcoming, good service and a great price. Better experience than Vancouver taxis.

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Arlington, Texas
Top Contributor
62 reviews 62 reviews
14 attraction reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed March 20, 2012

We used Aerocar service to get from the Vancouver Airport to our hotel, The Blue Horizon, downtown. The airport was very busy, so we did have a bit of a wait for them to get a car for us (the reason for not getting all five in the rating); but, because we are a family of six (not to mention... More

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AerocarAngela, Manager at Aerocar Service Private Day Tours by Highend Limousine, responded to this review

Thank you for your feedback Texasmom04. I am glad to hear that the limousine experience was a great addition to your vacation and Vancouver experience! Waiting time during the summer months can sometimes be up to 15 minutes for curbside service due to demand. We do offer a Meet and Greet Service for an additional fee for those who wish... More

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