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Aerocar Service Private Day Tours by Highend Limousine

Richmond, British Columbia V7B 1Y7, Canada
604-298-1000
Website
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Ranked #9 of 13 activities in Richmond
Type: Tours
Most recent review
- Jul 14, 2014
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11 reviews from our community

Visitor rating
    3
    1
    1
    1
    5
Date | Rating
  • English first
  • Any
English first
New Westminster, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 14, 2014

*Hidden charges SCAM* *dont give credit card information* I used this service for my best friend bachelor party to take us from downtown vancouver to YVR. We needed to make one stop along the way and I was sent a quote of $59.36. We used the service got to the airport and had a great trip. It wasn't until a... More

Was this review helpful? Yes 1
Kingston, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 7, 2014

What should have been an easy transfer was ruined by an extremely rude and argumentative driver. Perhaps being the airport’s “licensed sedan and limousine provider”, they have forgotten what customer service means. Still no call back from their management. I see why they want tips to be pre-paid

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Vancouver, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 23, 2014

We flew in on June 2 into YVR.I booked inside the airport, and declared the number of passengers plus they saw and the number of people and we paid. Pretty straight forward right? No. When we got out they were about to let us in the car when the one young man working for them said that we had to... More

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Anaheim, CA
Top Contributor
270 reviews 270 reviews
63 attraction reviews
135 helpful votes 135 helpful votes
3 of 5 stars Reviewed April 10, 2014

BEWARE of the hidden charges!! I'm giving 3 stars only because the driver got us to the airport in a jiffy. Customer service was LOUSY, probably because the driver figured he'd never see these tourists again. I booked this thru my hotel, and asked to be picked up at 10 am for a 1:00 flight back to the US. The... More

Was this review helpful? Yes 1
Vancouver, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 2, 2014 via mobile

Worst customer service starting with the first phone call. I should have taken the rude lady on the phone as a sign not to book the car. She seemed very stressed out and frustrated, the car was 30 minutes late, the driver demanded cash as his credit card machine was apparently not working, he charged me extra to go to... More

Was this review helpful? Yes 3
Lahaina, Hawaii
Senior Reviewer
8 reviews 8 reviews
4 attraction reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 1, 2014

Booked an early morning pick up on New Year's Day from the hotel to the airport, but no one came. I called to hear that apparently 'the car' had broken down and that a text was sent to me the day before "Take a Cab" I was told. I received no text, if indeed a text was sent, then it... More

Was this review helpful? Yes 2
Hervey Bay, Australia
Top Contributor
170 reviews 170 reviews
86 attraction reviews
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed October 17, 2013

We booked and used Aerocar Limousine Service from the Vancouver Airport to the City and return. We booked from Australia and found their service faultless. Always on time, very friendly and helpful drivers and very clean vehicles. Our pickup at our hotel was for 4 adults and 2 small children and I asked if possible, could we have a stretch... More

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Saint Michael, Minnesota
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 24, 2013

pre arranged a car to pick us up at the cruise terminal, after many calls to company and being told the driver was "pulling up" the car finally arrived almost 1 hour late,we almost missed our flight, was very stressful, once in limo, seats had rips in them, floor mats falling apart, don't waste your money on this company... take... More

Was this review helpful? Yes 4
Illinois
Top Contributor
138 reviews 138 reviews
44 attraction reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed August 13, 2013

Curb-side, to the right of the glass doors. Look for the brown podium. $60 for limo, $50 for SUV going to Canada Place. Very nice driver. Took about 1 hour with heavy traffic and lots of red lights. Took credit card with hand-held device, very easy. For 4 of us it was cheaper than the train, but the train might... More

Was this review helpful? Yes 2
Farnborough, United Kingdom
Contributor
15 reviews 15 reviews
6 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 27, 2013

My party of 6 used Aerocars from YVR and back there a week later. Very welcoming, good service and a great price. Better experience than Vancouver taxis.

Was this review helpful? Yes 1

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