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Address: 229 State Highway 1F, New Zealand
Phone Number: 09 406 7172
Website

TripAdvisor Reviewer Highlights

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Fantastic Kauri Staircase

An obligatory tour bus stop, the café and what it has to offer is dated and uninspiring. The craft showroom had some beautiful pieces in it, but was overly large and not terribly... read more

3 of 5 starsReviewed March 25, 2015
KiwiKerry53
,
Wellington, New Zealand
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25 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Wellington, New Zealand
Top Contributor
264 reviews 264 reviews
187 attraction reviews
163 helpful votes 163 helpful votes
3 of 5 stars Reviewed March 25, 2015 NEW

An obligatory tour bus stop, the café and what it has to offer is dated and uninspiring. The craft showroom had some beautiful pieces in it, but was overly large and not terribly well presented. Staff were not obvious and there was definitely no high pressure sales happening Carved from an enormous Kauri trunk, the staircase has to be the... More 

Was this review helpful? Yes
Adelaide, Australia
Top Contributor
65 reviews 65 reviews
15 attraction reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed March 8, 2015

This place has an amazing staircase carved out of a tree which is estimated to be 45,000 years old. This is worth the visit, however the rest of the setup is very dated and a bit sad. Looks like it used to be a typical tourist trap but feels like it has fallen off the map. See the tree but... More 

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Coventry, United Kingdom
Top Contributor
295 reviews 295 reviews
111 attraction reviews
213 helpful votes 213 helpful votes
3 of 5 stars Reviewed February 10, 2015 via mobile

This is a standard stop on the coach day tours so don't expect too much. It's basically a showroom for swamp Kauri and Kauri gum artefacts and other touristy knick knacks along with a cafe and an ice cream kiosk. We had the ice cream. Two double scoop cones at a total cost of NZD9.00. Delicious. Friendly although very busy... More 

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Wellington, New Zealand
Senior Contributor
30 reviews 30 reviews
20 attraction reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 7, 2015

This was basically just a shop of quite interesting goods made from kauri. The kauri staircase is pretty amazing. Just plan a short visit to see the staircase and use the toilets. Don't go to the cafe if you can help it. Staff were helpful and kind to our kids.

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Hamilton, New Zealand
Contributor
18 reviews 18 reviews
6 attraction reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 3, 2015

The shop owners have a captive audience with buses stopping here to wash down after the Cape tour - I observed their service with a foreign couple who were on our bus and was unimpressed with the gruffness and flippant attitude. This was on a spend of almost $400NZD (probably on only $200 worth of goods based on prices!). A... More 

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Kaitaia, New Zealand
Contributor
18 reviews 18 reviews
11 attraction reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 26, 2015

Amaizing feel like papa bear climbing the stairs inside a tree. god place to stop for a breather on your way to the cape.

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Christchurch, New Zealand
Top Contributor
102 reviews 102 reviews
66 attraction reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed January 10, 2015

Some of the woodwork in this shop is really good. The coffee shop staff were really friendly and the coffee was really nice.

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New Zealand
Top Contributor
72 reviews 72 reviews
31 attraction reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 2, 2015

What an extraordinary experience to walk inside a 50 tonne staircase inside a massive Kauri log! The engineers and architects of this project deserve a medal. It is indeed a fascinating tour and to see what the gum diggers and loggers did many years ago, was an eye opener! Certainly worth the stop on your way north!

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Hesdin, France
Senior Contributor
25 reviews 25 reviews
4 attraction reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 21, 2014

I have visited this place at least 3 times and was sad to notice a real decline. There was no friendly service, in fact it was hard to find anyone around. There has been a drop in the variety and quality of items for sale (but not in price). In the past, I have drooled over the wooden furniture and... More 

Was this review helpful? Yes 1
Birrong
Senior Reviewer
10 reviews 10 reviews
5 attraction reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 2, 2014

We visited the showroom and were blown away by the handcrafted exhibits and the work these people are doing. I had previously organised to pick up some timber for making medal boxes. The pieces were beautifully prepared and packaged for me along with certifications of authenticity. Yes it was not an inexpensive purchase, but how many people have items made... More 

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?