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Address: Unit 1C Wessex Gate | Portsmouth Road, Horndean, Waterlooville P08 9LP, England
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Today
9:30 am - 6:00 pm
Open now
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Hours:
Sun - Sat 9:30 am - 6:00 pm

TripAdvisor Reviewer Highlights

Read all 29 reviews
Visitor rating
  • 4
    Excellent
  • 9
    Very good
  • 2
    Average
  • 3
    Poor
  • 11
    Terrible
Most recent review
Great soft play

We've been to play planet a couple of times and it's always been excellent. The place is light and spacious and it doesn't smell of cheesy feet, which sounds strange, but anyone... read more

5 of 5 starsReviewed February 23, 2015
Ellie K
,
Guildford, United Kingdom
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29 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Guildford, United Kingdom
2 reviews
5 of 5 stars Reviewed February 23, 2015

We've been to play planet a couple of times and it's always been excellent. The place is light and spacious and it doesn't smell of cheesy feet, which sounds strange, but anyone who has been to a soft play place knows they can be a bit whiffy! It's clean and has good facilities, even a microwave to heat baby food.... More 

Was this review helpful? Yes
Portsmouth, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 3, 2015

I have been going to play planet on and off since it opened. Understandably weekend and school holidays are busy but today I enjoyed a play and eat deal after school with my two children 3 and 7. Both had a great time! It was clean and well managed with fast service and the included childrens meals were enjoyed. I... More 

Was this review helpful? Yes
Portsmouth, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 attraction reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed February 1, 2015

How environmental health have not closed this place down, I'll never know! The staff are terrible. Rude, nasty to the children and clearly dragged in from god knows where. You have to have pretty low standards to enjoy this place or looking for a place to 'dump' your kids.

Was this review helpful? Yes 2
Waterlooville, England, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 12, 2015

My granddaughter loved it despite it being very crowded. I, on the other hand, was not impressed. It was very noisy, loud music playing and cramped seating areas. I have only Moby's at Fareham (now re-named but in the same location) to compare it to and given a choice, and despite the increased distance from home, would prefer to go... More 

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed January 7, 2015

Visited there a couple of days ago and everything was fantastic. Very busy but the staff coped well! Kids loved it! Brilliant value for money and lovely food. Will be returning again soon!

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
4 attraction reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 16, 2014

Visited with a little one this week and was very disappointed the place was empty which was sort of a bonus as these soft play places can get over run. the real problem is the staff there main role seems to be traffic wardens for the car park which is odd since it seems vast and the lady who was... More 

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 21, 2014

My sister brought my son and nephew here for the morning, upon her arrival she was confronted quite rudely by the owner, who spoke to her like a naughty child when she parked in a space not allocated to the play area. Although the signs stating this are so small you could be forgiven for not noticing. My sister brought... More 

Was this review helpful? Yes 4
Portsmouth, New Hampshire
Contributor
11 reviews 11 reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed November 20, 2014

I have nothing positive to say about this place. The staff are so miserable and rude, they don't smile, they clearly don't like their jobs so one would question why they are working there? The food was disgusting, stale bread, onion rings were cooked in so much oil that I had to spit them out. One member of staff spent... More 

Was this review helpful? Yes 6
United Kingdom
Senior Reviewer
8 reviews 8 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed November 13, 2014 via mobile

Really really poor! We turned up just after it opened for the day. Four members of staff on and no one else was there until at least 10.15! The girl behind the cafe counter stank of booze (clearly looked like she was hungover.) The first thing I noticed when we entered the building was the strong smell of urine. I... More 

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 4, 2014

Cannot believe the language the staff use in front of customers, they are all young and rude appart from the owner and I found her rude to, will never go there again, and the food was discusting I would love to no how old the chef is and if there trained, burger was cold and uncooked and chips tasted raw.

Was this review helpful? Yes 3

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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