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Gray Line

Address: 1255 rue Peel, Montreal, Quebec H3B 2T9, Canada
Phone Number: +1 514-398-9769
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Book ahead on Viator
$25*
and up
42%
Ranked #178 of 478 things to do in Montreal
Type: Landmarks & points of interest, Sights & Landmarks
Owner description: MTL's double-decker bus tours. From the top take in MTL's sights and...
More attraction details
Attraction details
Type: Landmarks & points of interest, Sights & Landmarks
Owner description: MTL's double-decker bus tours. From the top take in MTL's sights and sounds with a Double Decker 2 day pass, Unlimited Hop-On Hop-Off. Or relax in a control climate on the Heart of Montreal Motorcoach Tour 3.5 hours. We also offer a day tour to Mont-Tremblant and the Laurentians. Don't miss the presidents choice tour to Quebec City and Montmorency Falls!
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214 reviews from our community

Visitor rating
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    29
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Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
edinburgh
Top Contributor
337 reviews 337 reviews
27 attraction reviews
358 helpful votes 358 helpful votes
3 of 5 stars Reviewed February 18, 2015

There are 2 things you want from a tour guide - knowledgeable & able to be understood. Our guide, Albert, was extremely knowledgeable about Montreal & had a nice sense of humour. Unfortunately, however, we really had to concentrate hard to understand him. We probably missed about 30% of what he said. We heard at least 2 people go up... More 

Was this review helpful? Yes 2
BARRE
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 5, 2015

We left on Jan 21, 2015 11:00 am at the bus pick up point. And had the best bus driver/tour guide (Sorry i dont remember his name). We had a wonderful time that was also very educational and exciting. It probably wasn't the best time of year to do the bus tour but what an adventure. It lasted 3 1/2... More 

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New York, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 4, 2015

First time taking a Gray Line tour. It was a good overview of the city. Large comfortable bus. Driver was punctual and courteous.

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Bethlehem, New Hampshire
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 22, 2015

I've used GreyLine tours in cities all over the world. I have to tell you that this was absolutely the worst of the worst city tours we have ever taken. I wanted to jump off the bus screaming. The driver did the narration, he was ill informed and very difficult to comprehend. I wish we could get our money back.... More 

Was this review helpful? Yes 1
Madison, WI
Top Contributor
60 reviews 60 reviews
8 attraction reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed January 2, 2015

We wanted an overview of he city and have taken (and enjoyed) Gray Line tours in many cities around the world. This was definitely a disappointment! We took a 3-hour city tour on an enclosed bus (they also have a hop on/hop off). We were told we would be picked up at 10:20 but the driver was there at 10.... More 

Was this review helpful? Yes 2
bowral
Top Contributor
70 reviews 70 reviews
16 attraction reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed November 28, 2014

Busses were very uncomfortable and did not stick to the timetable at all. We waited for ages before we could get on for our trip, bit I really felt for other passengers hoping to finish their journeys further along the route, many waiting and no spaces on the few buses running. The vision from the bus was not unobstructed and... More 

Was this review helpful? Yes 1
GrayLineMTL, Sightseeing Supervisor at Gray Line, responded to this review

Thank you for sharing your experience on one of our Sightseeing Tours. It was disappointing to hear that your tour was not as you expected and we truly regret any disappointments or inconveniences you experienced. We hope you have the opportunity to visit Montreal again so that we may go above and beyond your expectations. More 

Lynn
Contributor
17 reviews 17 reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 17, 2014

We signed up for the 3 hour Heart of Montreal tour. Priced at $50...reasonable. We did cover most of the main attractions, Mont Royal, Notre Dame, Neighborhoods, Olympic Village and more. Very thorough. The problem was the guide. There really should be separate English and French tours. Our guide, Germain, had a heavy French accent and it was hard to... More 

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GrayLineMTL, Sightseeing Supervisor at Gray Line, responded to this review

We value your loyalty to Gray Line and appreciate your feedback. While we are happy to learn that you enjoyed our Heart of Montreal Motorcoach tour, we do regret to hear that the tourist guide did not meet your expectations. Your comments have been shared with our management team and your concerns will be addressed. We are sorry that this... More 

Madison, Wisconsin
Senior Reviewer
6 reviews 6 reviews
4 attraction reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 17, 2014

We only had the morning before boarding our cruise ship to get a tour of Montreal. A shuttle picked us up at the hotel and took us to the bus station. An added bonus of taking this tour was that we were able to take our luggage and after the tour the shuttle took us directly to the cruiseport. Tour... More 

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GrayLineMTL, Sightseeing Supervisor at Gray Line, responded to this review

Thank you for taking the time to let us know about your recent experience with our Sightseeing Tours. It was wonderful to learn that you felt the tour was quite extensive and provided a good overview of the city. The next time you are visiting we hope to have the pleasure of welcoming you both back to Montreal! More 

Toronto, Canada
Contributor
11 reviews 11 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 16, 2014

The only issue we had with this tour was the pick up time from the hotel. The operator advised us to meet the tour operator at 10am in the hotel lobby and we had to wait an hour for them to come pick us up. With that said, the rest of the tour was fantastic!!!! Our tour guide was Frank... More 

Was this review helpful? Yes 2
GrayLineMTL, Sightseeing Supervisor at Gray Line, responded to this review

Thank you for your great review of your Sightseeing Tour with Gray Line Montreal. It was wonderful to learn that you enjoyed our tourist guide Frank and he was not only entertaining but very informative, down to earth and accommodating. We are happy that you had the opportunity to experience Montreal to the fullest and look forward to seeing you... More 

Trinity, Florida
Top Contributor
69 reviews 69 reviews
21 attraction reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 10, 2014

We booked the 3-4 hour tour of Montreal the morning of our Cruise departure with transportation to the Cruise Terminal. Picked up at our hotel with luggage (a lot) and transferred to tour bus. After tour we were transferred to another bus for the cruise terminal. It was a great way to see the city and the tour guide was... More 

Was this review helpful? Yes 1
GrayLineMTL, Sightseeing Supervisor at Gray Line, responded to this review

Thank You for sharing your experience with us! We are delighted to hear that you felt our sightseeing tours were a great way to see the city and that the tour guide was very good. It was wonderful to have you here and we look forward to welcoming you back again on your next trip to Montreal. More 

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