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Address: 655 Dixon Road | DoubleTree by Hilton Hotel Toronto Airport, Toronto, Ontario M9W 1J3, Canada
Phone Number: 416-244-1711
Website
Today
10:00 am - 9:00 pm
Closed now
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Hours:
Tue - Fri 10:00 am - 9:00 pm
Sat - Sun 10:00 am - 6:00 pm

TripAdvisor Reviewer Highlights

Read all 20 reviews
Visitor rating
  • 8
    Excellent
  • 4
    Very good
  • 1
    Average
  • 1
    Poor
  • 6
    Terrible
Great spa near the airport

My wife and I have visited this spa numerous times in the past four years. Always great customer service and the treatment staff are very good. The hot stone and sea salt body... read more

4 of 5 starsReviewed April 9, 2015
Katian70
,
Markham, Canada
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20 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Any
English first
Toronto, Canada
1 review
5 of 5 stars Reviewed April 15, 2015

My husband gifted me the coupons for this spa, i must say that it has been one of the most wonderful experiences of my life. The staff is really nice and friendly. I would definitely recommend it to all my friends. Booking the next appointment real soon :)

Was this review helpful? Yes
Markham, Canada
Top Contributor
68 reviews 68 reviews
5 attraction reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 9, 2015

My wife and I have visited this spa numerous times in the past four years. Always great customer service and the treatment staff are very good. The hot stone and sea salt body scrub are excellent.

Was this review helpful? Yes 1
Toronto, Canada
1 review
5 of 5 stars Reviewed March 22, 2015

My wife and I went to Zen Spa last week and really enjoyed our time there. The couples massage room was very relaxing, and had a great ambiance. The staff and management was very welcoming, warm and professional. I would definitely go back and highly recommend it!

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed March 20, 2015

By far the best the spa experience you can ever have with your girlfriend as this spa is fabulously great The people working are nice Especially the spa addendant name RUBY I recommend every one to get her for your massages and facials everything The ambiance and the spa aura is positive Overall 100000/10 Great experience Worth it

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed March 20, 2015

I went to visit zen spa after a much needed day of relaxation, and I received just that. The service was great (especially the ladies at the front reception), and the prices were also reasonable for the treatments. The lady who did my treatments was very professional. My manicure and pedicure was done timely and neatly with great color options... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

Had Flew in from out of town and booked the Zen Signature Package.Got into the spa entrance,was greeted by two very presentable young ladies.Then was brought into change room,was given a cozy cuddly robe to change before proceeding to treatment.Started with the hour zen signature and hot stones was used which most spa would charge extra,so that was impressive.The Facial... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

Worth a visit by far the best spa experience and all the massuesse are super friendly and super awesome loved it People are nice Spa people are friendly Relaxing exp! This is worth your money Customer service class A+++++ I don't even know why it's just 3 stars this is worth 7 stars!! Please do give it a shot

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 19, 2015

My flight got canceled so had a great get away from all the stress! The massage is perfect and the ambiance is good. Suggested to all the hotel guests- A MUST VISIT! Provided the total worth of my $$$$ Happy client!!

Was this review helpful? Yes 1
Toronto, Canada
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 6, 2015

Bought a membership service (10 facial package) from them and they told me it doesn't expire. That was the reason I bought it in the first place. I got to use only 2 facials. When I called to make appointment for the 3rd, they said that it was expired but booked it for me because the owner was out of... More 

Was this review helpful? Yes 4
Toronto, Canada
Top Contributor
51 reviews 51 reviews
7 attraction reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed December 12, 2014

This spa lacks pretty much everything you would expect from a higher priced massage place called ZEN spa. I've tried many different spas in several provinces and countries so I jumped on a deal I've found and thought I'll give it a try. The staff seems to be trained poorly in both customer service and also what actually counts... giving... More 

Was this review helpful? Yes 4

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?