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Address: Toronto, Ontario, Canada
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TripAdvisor Reviewer Highlights

Read all 23 reviews
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  • 10
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    Very good
  • 3
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  • 4
Excellent tour but appalling driver

Everything about the actual tour was excellent! All stops really well thought out and plenty of time to appreciate the magic of the falls. The boat ride and views made my... read more

3 of 5 starsReviewed August 29, 2015
London, United Kingdom
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23 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Finnish first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
36 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed August 29, 2015

Everything about the actual tour was excellent! All stops really well thought out and plenty of time to appreciate the magic of the falls. The boat ride and views made my holiday! Unfortunately our arrogant and dangerous driver spoilt it a bit; he told me by telephone to wait in the lobby of our hotel and then when we found... More 

Thank Jodie81
Neuchatel, Switzerland
Level Contributor
31 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed August 6, 2015

Worst tour I have ever done! (and you can check my other reviews and see that I usually am not difficult!) Do yourself a favour and just book a return bus ticket to the falls instead of this. And, in order, what made this the least organised and pleasant tour I have ever been on: 1. Late pick up by... More 

1 Thank Constance_MBS
London, England, United Kingdom
Level Contributor
39 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed January 14, 2015

Brilliant day out. The ride on the 'maid of the mist' was my highlight. Fantastic opportunities for everyone. Very good staff to help with special needs children.

1 Thank Estelle B
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 9, 2015

By far the worst run tour I have ever been a part of. First of all and most frustrating, I was told I would be picked up at 8.15. I waited outside in the freezing cold for 55 minutes before someone arrived. I mentioned to the driver that my pickup was 8.15 and I had be waiting outside & no... More 

2 Thank Megan B
Mississauga, Canada
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 24, 2014

My family was visiting from Vancouver, New Zealand, and Indonesia to attend my brother's wedding. On Oct. 9, 2014, I set up this tour with my father because it was both Niagara Falls and Niagara on the Lake and they promised a tour guide who would double as the driver. There were 10 of us all together & they had... More 

1 Thank VKasm
Penarth, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 25, 2014

The tour didn't start off in the best way. We were told it was possible to be picked up from any location in downtown Toronto, however, this did not include our extremely central Downtown Toronto hotel. On arrival at Dundas Square, we were greeted with a tired looking mini bus which had a faulty air conditioning system despite the temperature... More 

2 Thank RachelBoagey
Birmingham, United Kingdom
Level Contributor
13 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed June 18, 2014

We were visiting a friend in Toronto from the UK and of course wanted Niagara Falls to be one of our main events during our trip and wanted to have as full an experience as possible. We booked the trip through the website which says it includes 'PICK-UP AND RETURN FROM ANY LOCATION OUTSIDE OF DOWNTOWN TORONTO'. We asked to... More 

1 Thank Tina613
Auckand NZ
Level Contributor
16 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 12, 2013

We booked this day tour through our travel agent and were pleased with the service. We were picked up at our hotel on time in a 20 person type van. Comfortable and air-conditioned. The day included a stop near the Casino to look over the area then time down close to the falls, the Maid of the Mist boat trip,... More 

2 Thank Alison j
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 4, 2013

I would highly recommend that you NOT use this company if you are planning on booking a tour bus package to visit Niagara Falls, Ontario from Toronto. On Saturday November 2, 2013, I had arranged for three of my friends who were visiting from Sweden to go on a tour to Niagara Falls for Monday November 4th. I had spoken... More 

1 Thank treelady66
Dehesa de Campoamor, Spain
Level Contributor
135 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 267 helpful votes
5 of 5 stars Reviewed April 23, 2013

I checked on Tripadvisor before I booked the tour, and this trip offered everything we wanted to do. We did not have to pay in advance, just book the day we wanted. On arrival in Toronto we confirmed the trip, date, time etc. Kevin the president picked us up by Limo from our Hotel and took us to the office,... More 

3 Thank costachrissy

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  • Will you pick up and drop off at my hotel?
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