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Gray Line Toronto

Address: 610 Bay Street, Toronto, Ontario L7L 6W1, Canada
Phone Number: +1 800-594-3310
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Ranked #29 of 77 Sightseeing Tours in Toronto
Owner description: For 100 years, Gray Line has been recognized as the world's leader in...
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Attraction details
Owner description: For 100 years, Gray Line has been recognized as the world's leader in sightseeing. Gray Line Toronto is offering a number of sightseeing excursions that fits any travellers' needs. Our signature Niagara Falls Full Day and Niagara Falls Evening Light Tour offer a full day, fully escorted excursion which includes lunch or dinner, a ride on the Hornblower, wine tasting, a drive through the historic community of Niagara-on-the-Lake, and a number of photo stops. Gray Line Toronto also offers our signature Hop-on-Hop-Off Double Decker City Tour of Toronto. Toronto City Tour tickets are valid for three days allowing flexibility to explore the city of Toronto at one's own leisure.
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74 reviews from our community

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Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
New Orleans, Louisiana
12 reviews 12 reviews
7 attraction reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 18, 2014

We travel often and always make a point of taking a city tour wherever we go (preferably Grayline since we have always had good experiences). In this case it was the worst experience we have ever had. All buses with the exception of one were in terrible condition. Very old, seats were yucky etc. The time between pickups at each... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 24, 2014

Called 800 number and was told we could get on at casa loma starting at 9:30 and every 45 minutes until last round at 6:00. Arrived at the location we were told on tome at 3:45. No bus after 30 minutes so called and was told they would arrive in 10 minutes. What arrived was another companies tour bus on... More 

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TorontoGrayline, Manager at Gray Line Toronto, responded to this review

Hello Lloyd C Gray Line of Toronto would like to thank you for taking the time to review us on Trip Advisor. I can assure you that we do exist! As you mentioned we do work with City Sightseeing to operate our Hop on Hop off tour. By merging the two together we can offer more buses and more frequent... More 

Amersham, United Kingdom
14 reviews 14 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 13, 2014

We did the Gray Line tour to Niagra Falls on 11th October 2014. The falls were spectacular but the day was marred by the shambolic organisation of the tour. Instructions for visits were poor and a passenger was lost and left behind. The guide and driver became increasingly grumpy and the guide's talk was dull, consisting mainly of pointing of... More 

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Nice, France
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 2, 2014

We had a great day on this tour - Tour Guide, Emil and driver Don were a very good team. They were informative, well organized and entertaining. They accommodated special requests for a couple of the other passengers. Helicopter ride (additional cost) was really worth it. A memorable day, Thankyou Emil & Don (from the Aussies!!!!)

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Senior Contributor
21 reviews 21 reviews
3 attraction reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 29, 2014

We did the day tour to Niagara, and let the bus take the strain. From the time that we were picked up, on time, from downtown Toronto, to being dropped off later that day, we had a very enjoyable and informative time, thanks to our very capable guide. (John). A mine of information, he kept us amused and entertained all... More 

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Galway, Ireland
1 review
5 of 5 stars Reviewed September 14, 2014

Myself and my girlfried visited Toronto for the first time last month and I can safely say this was the highlight of our trip. First of all our tour guide Grant and Driver Tim were fantastic. We were excellently looked after for the day and they really made the day enjoyable. We did the Helicopter for $108 which was discounted... More 

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Waltham Cross, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 3, 2014

We have just returned from a great day tour to Niagara falls with Grayline Tours. We booked before coming over from London UK, so all we had to do was contact Grayline to confirm our booking and request pickup from our hotel, The Grand Hotel & Suites on Jarvis Street. The bus arrived on time and we met our tour... More 

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Santo Domingo, Dominican Republic
3 reviews 3 reviews
5 of 5 stars Reviewed September 3, 2014

We bought a Niagara Falls Day Tour with Lunch and Cruise with the Gray Line company. I can say is the best tour we've ever took. Everything was perfectly coordinated with a great guide. Delicious food with an incredible view, and the boat ride excellent. Do not miss it, you will not regret.

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Long Beach, California
3 reviews 3 reviews
3 of 5 stars Reviewed August 24, 2014

My friend and I just did the Niagara Falls tour and it started out all wrong. The guide, Crystal was rude and obnoxious which set the tone for the next long 10 hour tour. The sights were great but the day just dragged on with Crystal. I can.t believe she has had that job for 5 years. Overall the tour... More 

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New York City, New York
Senior Contributor
22 reviews 22 reviews
4 attraction reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 20, 2014

Just did two days of the hop on/off bus tour. I will say that the tour guides were really awesome. They were knowledgable, funny and a bit corny at times, but I will say they made me laugh out loud a couple of times. Truly people who really enjoyed their jobs. The tour itself was enjoyable. The stops were plentiful... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?