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Elmwood Spa

18 Elm St., Toronto, Ontario M5G 1G7, Canada (Downtown Toronto)
416-977-6751
Website
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Ranked #46 of 145 activities in Toronto
Certificate of Excellence 2013
Type: Spas
Traveler Description: Elmwood Spa is a wellness destination catering to those who want stress relief and relaxation in a serene atmosphere.  An ideal place to gather with... more »
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161 reviews from our community

Visitor rating
    61
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    14
Date | Rating
  • English first
  • Any
English first
Toronto, Canada
1 review
5 of 5 stars Reviewed April 21, 2014 NEW

I recently booked myself and my husband a day at the Elmwood spa the day before our wedding. What a treat it was! The reception staff and service providers treated us with the definition of TLC which made the experience go beyond our expectations. We both had a much-needed day of relaxation, romance and peace. The water therapies were so... More

Was this review helpful? Yes
Mississauga, Canada
Senior Reviewer
10 reviews 10 reviews
5 attraction reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 17, 2014 NEW via mobile

Elmwood Spa is beautifully located in an historical building central to great restaurants and activity in downtown Toronto. The pool area has a lovely elegant feel reminiscent to its early days. Services are excellent ranging from all areas of skin and body care. The restaurant is beautiful with an atrium area on warm sunny days. The food is excellent!! Not... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed April 14, 2014

I have been going to Elmwood Spa for a few years now and I am always very pleased with the level of service and care I get every visit. My friend and I enjoyed the water therapies and a Swedish massage. We also had lunch in the terrace restaurant (this was my first time eating there). The food was great... More

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Montreal, Canada
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 12, 2014 via mobile

A friend and I spent a few hours at Elwood in honor of our 50th birthdays. This spa does really well with hospitality and attention to your needs. I had an absolutely wonderful hot stone massage with Isaac. I would highly recommend you request him for this kind of massage. My only complaint is that when you go to the... More

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Toronto, Canada
2 reviews
4 of 5 stars Reviewed April 10, 2014

My 2 daughters and I spent last Friday at the Spa....one was booked for a massage and the other 2 for a facial and eye treatment. We used their pool, sauna and whirlpool in the morning, then had a lovely lunch in our robes; after our treatment we relaxed in their whisper room with a lovely tea. We arrived at... More

Was this review helpful? Yes
Toronto, Canada
1 review
1 of 5 stars Reviewed April 10, 2014 via mobile

Do not go to this spa! From beginning to end my visit was unbearable. When I made my reservation, I spoke with Sara [--], who is apparently the manager. Not only was her high pitch voice annoying but she never even booked in my services!! I called in to add a service to my reservation the next day and was... More

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Collingwood, Canada
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 31, 2014

After researching several options for a weekend spa getaway in Ontario, my boyfriend and I decided on Elmwood after hearing lots of positive reviews and hype from other guests. We booked two massages using the online booking feature. Online booking was fairly painless. When we searched for timeslots that weren't available, the page just wouldn't load - no message of... More

Was this review helpful? Yes 2
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Hi Rebecca H. We thank you for your feedback though we are sorry it is under these circumstances. As you mentioned to our manager that you work at a spa yourself, you can appreciate that sometimes things happen even though we try our best to ensure that guests have a great experience. We assure you that we will follow up... More

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 25, 2014

I have been going to this spa for several years. I always know that I will be greeted pleasantly and spoiled until I leave. The service professionals (massage therapists and aestheticians) are very knowledgable and offer great advice to improve my overall health. The facilities are extremely clean, with the water therapies adding something extra to the experience. When time... More

Was this review helpful? Yes 2
1 review
2 of 5 stars Reviewed March 22, 2014 via mobile

Best spa in Toronto? Really? Was there today to enjoy the "water therapies" and my husband and I were disappointed. Atmosphere much more like a YMCA versus a spa. Between the bright lighting, pool noodles and outdated wicker furniture it definitely didn't have a zen and refreshing feel at all. Spa to me means candlelit, bamboo and waterfalls. We will... More

Was this review helpful? Yes
Toronto
Contributor
16 reviews 16 reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 17, 2014

I have been to Elmwood Spa twice in the past half a year. A colleague told me about the place. I went once solo and since I enjoyed the facilities and the treatment, I took a friend a couple of months after for her birthday. Elmwood spa is tucked away near the Eaton centre and it’s a hidden gem in... More

Was this review helpful? Yes 1
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Thank you for taking the time to provide detailed feedback regarding your visit with us. We are happy to hear you enjoyed your lunch and our amenities. We apologize that the pressure during your hot stone massage did not meet your needs and have spoken with the RMT to ensure that she tailors the pressure more to our guest’s preferences... More

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