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Elmwood Spa

Certificate of Excellence
Neighborhood:
Downtown
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Address: 18 Elm St., Toronto, Ontario M5G 1G7, Canada
Phone Number: +1 416-977-6751
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Today
10:00 am - 9:00 pm
Closed now
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Hours:
Sun 10:30 am - 6:30 pm
Mon - Thu 10:00 am - 9:00 pm
Fri 9:00 am - 9:00 pm
Sat 9:00 am - 8:00 pm
Description: Canada's favourite urban oasis, located in the heart of downtown Toronto...
Canada's favourite urban oasis, located in the heart of downtown Toronto. With four floors of treatment and renewal options, retreat packages, couples retreats, Water Therapies (swimming pool, whirlpool and steam), two restaurants and a juice bar, Elmwood Spa offers more than any other day spa in Toronto.
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TripAdvisor Reviewer Highlights

Read all 401 reviews
Visitor rating
  • 173
    Excellent
  • 108
    Very good
  • 50
    Average
  • 44
    Poor
  • 26
    Terrible
Very Nice

My husband and I came here for our anniversary. The spa was clean and well maintained. The water therapies area wasn't too busy.

4 of 5 starsReviewed August 22, 2015
Heather G
,
Newfoundland and Labrador, Canada
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401 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Newfoundland and Labrador, Canada
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 22, 2015

My husband and I came here for our anniversary. The spa was clean and well maintained. The water therapies area wasn't too busy.

Was this review helpful? Yes
Milton, Canada
Level Contributor
11 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 21, 2015

Took a friend for her birthday, booked a pedi for myself and a facial for my friend. Not disappointed, the staff were attentive. I had a great expyerience although the pedi area could use some updates. The chairs were a little uncomfortable. My friend raved about her facial. After we ate in the dining room. The meal was excellent for... More 

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Toronto, Canada
Level Contributor
15 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 4, 2015

The Elmwood Spa is my 'go-to' spa in Toronto and I've been there many times. The services are very reasonably priced, especially considering the spa's location, as well as its size and number of amenities. The spa can definitely be busy and for that reason I don't find it to be as quiet or relaxing as more upscale spas in... More 

Was this review helpful? Yes
Toronto, Canada
2 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 31, 2015

We decided to go to this spa after seeing comments online and I saw it was ranked in the best spas in Toronto. I have to admit that the massage was good even though the therapist was delayed for the appointment. However, we felt the facility was old and looked not as fresh as pictures show. The pool and baths... More 

Was this review helpful? Yes 2
ElmwoodSpa, General Manager at Elmwood Spa, responded to this review

Thanks for the feedback. We apologize for the delay in your appointment, but we are glad to hear you were satisfied with your massage service. We will be conducting renovations in fall 2015 to improve various areas of the spa. We hope to welcome you back soon and thank you again for taking the time to provide information about your... More 

Canada
Level Contributor
16 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 24, 2015

Fantastic day at a fantastic place. The whirlpool in the women's change room was not only is it beautiful but the water pressure and temperature were wonderful. Everything is so clean too. Swimming pool and steam room were great and the spa services were first rate. Really, really impressed. Highly recommend stopping in and zoning out.

Was this review helpful? Yes 1
Toronto, Canada
1 review
1 of 5 stars Reviewed July 24, 2015

Terrible. The Esthetician was late for my appointment with no explanation and I was left waiting, this cut my appointments short. As I was leaving I was supposed to get a gift with the package and the customer service stated I didn't get anything again having to check with the manager before then giving the gift bag clearly labelled with... More 

Was this review helpful? Yes
ElmwoodSpa, General Manager at Elmwood Spa, responded to this review

Thank you for sharing your feedback. We are very sorry to hear that you did not have a positive experience with us during your recent visit and can assure you that we strive to provide excellent service to each and every guest. We welcome the opportunity to discuss your experience in further detail so we can get a better understanding... More 

Hamilton, Canada
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 22, 2015

we have been going to Elmwood Spa for over a year now , every time its a beautiful experience. The staff is wonderful, the little bar food by the change rooms excellent. You must try a smoothie and a chicken wrap worth every penny. We are going again on our honeymoon.

Was this review helpful? Yes 2
Toronto, ON
2 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 1, 2015

It was a wonderful birthday present. Everything was smooth from reserving my appointment with my gift card number, getting there by public transportation (subway is within walking minutes from the spa, as driving downtown and finding parking spot could be a challenge, specially now with the upcoming Panam games, traffic and driving can be chaotic). Once checked-in, I was given... More 

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ElmwoodSpa, General Manager at Elmwood Spa, responded to this review

Hi Family_Traveller65, Thank you for sharing your positive experience! We strive to please our guests from start to finish, and we are glad that you found your first visit enjoyable. We hope to keep you as a loyal guest, and serve you again soon. Thanks! Elmwood Spa More 

Milton, Ontario, Canada
Level Contributor
14 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 28, 2015

My boyfriend and myself recently visited the Elmwood Spa for the first time and had nothing short of a phenomenal experience! We checked in early to utilize the water therapies floor and we spent close to an hour swimming the in pool and the hot tub, as well as relaxing in the sun room on the lounge chairs. The staff... More 

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ElmwoodSpa, General Manager at Elmwood Spa, responded to this review

Hi Richarjx, Thank you for the positive feedback! We are thrilled that you had a great time with your boyfriend. We love to hear encouraging reviews about our staff, service, and Water Therapies. It is our pleasure to serve you, and we thank you for taking the time to write about our spa. We hope to welcome you back soon!... More 

Toronto, Canada
Level Contributor
25 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 7, 2015

Pros: Nice place to gather with friends, very professional staff, a variety of pools and steam rooms, nice haircare & body products for use and skilled/professional RMTs. Cons: It gets pretty crowded with people. So if you don't like crowds and want some more privacy this is not for you.

Was this review helpful? Yes
ElmwoodSpa, General Manager at Elmwood Spa, responded to this review

Hi travelling-pants-84, Thank you for your feedback! We are pleased that you chose Elmwood Spa to enjoy some time away with your friends and that you were happy with our products, services and steam room. We apologize that you felt it was a bit too crowded. We do have peak times, and although we do our best to spread out... More 

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Staying in Downtown

Neighborhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
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