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Elmwood Spa

Address: 18 Elm St., Toronto, Ontario M5G 1G7, Canada (Downtown Toronto)
Phone Number: +1 416-977-6751
Website
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71%
Ranked #4 of 67 Wellness Spas in Toronto
Owner description: Canada's favourite urban oasis, located in the heart of downtown Toronto. With four floors of...
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Attraction details
Hours:
Sun 10:30 am - 6:30 pm
Mon - Thu 10:00 am - 9:00 pm
Fri 9:00 am - 9:00 pm
Sat 9:00 am - 8:00 pm
Owner description: Canada's favourite urban oasis, located in the heart of downtown Toronto. With four floors of treatment and renewal options, retreat packages, couples retreats, Water Therapies (swimming pool, whirlpool and steam), two restaurants and a juice bar, Elmwood Spa offers more than any other day spa in Toronto.

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348 reviews from our community

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Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed February 27, 2015 NEW

They have an amazing service. My girlfriend mentioned she lost her metro pass while we where at the reception. At the end of the day when we were about to leave- the staff of Elmwood spa had found the metro pass at the door step. The staff truly went above and beyond. Truly recommend the place.

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Toronto, Canada
Senior Contributor
24 reviews 24 reviews
8 attraction reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 27, 2015 NEW via mobile

Been going to the Elmwood Spa for many years and I've always had a great experience. The facilities are always clean and neat, and staff are friendly and professional. The food at the restaurant is always great. There are many services available and staff have always been accommodating to my requests. I love going to the Elmwood Spa for some... More 

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Toronto, Canada
1 review
4 of 5 stars Reviewed February 23, 2015 NEW

I enjoyed my day at this spa. It was unpretentious and relaxing. The massage was excellent, but the manicurist was aggressive and annoying. Loved my dip in the pool.

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Mississauga, Canada
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed February 23, 2015 NEW

Three of us spent the day at the Elmwood Spa with several treatments each and the 3 course lunch. The treatments were excellent, the facilities excellent and the staff very attentive. The lunch was a treat in that it was a hearty lunch and not your typical rabbit food spa lunch. Compared to other high end spas, this was a... More 

Was this review helpful? Yes 1
Toronto, Ontario
Contributor
17 reviews 17 reviews
3 attraction reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 22, 2015 NEW

The Elmwood Spa has a wonderful atmosphere, from the warm and comfortable surroundings to the soft background music and beautifully scented public areas. The water therapy area is relaxing - like being on vacation. Everything is clean and comfortable. Lots of towels and water available to keep you hydrated and comfortable. Treatments are wonderful, professionally done in lovely treatment rooms.... More 

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Toronto, Canada
Contributor
13 reviews 13 reviews
5 attraction reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed February 22, 2015 NEW

My girlfriend and I decided to have a couple of days of shopping and giggles in the city before the holidays. We decided to end our get-away with a trip to the Elmwood for a little pampering. Not too much for m, just a manicure and special spa pedicure, while my friend opted for a special 80 minute facial. To... More 

Was this review helpful? Yes 1
Ontario
Contributor
17 reviews 17 reviews
3 attraction reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 21, 2015

I visited the Elmwood Spa 2 weeks ago (after years of not visiting) and this was only because the lady that does my treatments (facial, manicure and pedicures) moved to this spa. Her service was excellent - as it always has been. But for a spa that charges quite a bit, I did not enjoy the set up they had... More 

Was this review helpful? Yes 1
Mississauga, Canada
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 20, 2015

I have been to Elmwood spa a few times and the service has always been decent ,however, this recent experience I had was was so horrible and the worst experience anyone could have. I booked a Tuscan Scrub followed by a massage . The RMT Fatima told me while she steps away to get in the massage table face down.... More 

Was this review helpful? Yes 4
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 18, 2015

Spa was beautiful, most of the staff needed a class in customer service. The massage and facial were amazing. But the water therapies were very disappointing. The pool was tiny and there were people doing laps back and forth splashing everyone. And the whirlpool was very tiny. We ended up going into the ladies change room into the whirlpool there... More 

Was this review helpful? Yes
Toronto, Canada
Senior Contributor
25 reviews 25 reviews
8 attraction reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed February 18, 2015

I booked an appointment for myself and my boyfriend about two months prior to Valentine’s Day. We were eagerly anticipating the experience, and we’d heard great things about Elmwood Spa. When you first enter the building, it seems very lavish and high-tech, with iPads to check-in and take a medical history for massages. We were checked in, and given a... More 

Was this review helpful? Yes 1
ElmwoodSpa, General Manager at Elmwood Spa, responded to this review

Dear Alexandra, We fully appreciate your concerns and want to assure you that we acted immediately and contacted the authorities when we were made aware of the situation. We appreciate your feedback about the positioning of the treatment beds in our couples suite and we have repositioned the beds. Thank you for your feedback and we hope to have the... More 

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