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Niagara Falls Day Tour

Toronto, Ontario, Canada (Downtown Toronto)
905 819-1228
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Ranked #32 of 162 Activities in Toronto
Certificate of Excellence 2014
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Type: Tours
108 visitor photos
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184 reviews from our community

Visitor rating
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Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
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English first
glasgow
Senior Reviewer
7 reviews 7 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 28, 2014 NEW

The best part was on the horn blower ,a day you will never forget,a bit long to get there but well worth it.

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Bury St. Edmunds, United Kingdom
Top Contributor
58 reviews 58 reviews
20 attraction reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 28, 2014 NEW

We visited in November as part of a trip to New York. We bought and organised our trip from Expedia. It was an early morning start from the Hotel pick up and flight to Buffalo but well worth it. Upon arrival we took the short bus trip and firstly over the border to the Canadian side. We went along the... More

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Lydney, United Kingdom
Contributor
20 reviews 20 reviews
12 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 26, 2014 NEW

Nothing but praise for this trip. Picked up from the hotel as advertised on time and then taken in a comfortable air-conditioned coach to Niagara. I took the optional helicopter trip which was well worth it, I got some wonderfull shots. At the falls we had lunch in the Sheraton which had great views over the falls. We took the... More

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Bristol
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 18, 2014 via mobile

Our guide Michael was really good, very friendly, and informative. The website implies (with gallery photos) that there are actual stops at the floral clock,Brock monument, and hydro power stations but these turned out to be very quick drive bys seen at a distance from the bus. The bus was not very modern, but was still comfortable. Overall though I... More

Was this review helpful? Yes 2
Canada
1 review
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed August 14, 2014

To sum up my trip, I'd say I saw beautiful sights but had a poor experience with the tour guide, Michael. The best words I can describe him as are aggressive, obnoxious, and often times rude. To start off, I had to walk 15 minutes in downtown Toronto to a pick up spot despite their website claiming they do hotel... More

Was this review helpful? Yes 21
bigang247, Manager at Niagara Falls Day Tour, responded to this review

Safety first & foremost! In a busy city our drivers are required to use their horns repeatedly as a defender mechanism. Pulling over on the side of the road is illegal & of course as per protocol not allowing passengers into live traffic is simple to understand. These are all laws in Ontario that our drivers follow. MICHAEL has won... More

Vancouver, Canada
1 review
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed August 10, 2014

Couldn't agree more with the other one or two star reviews on here, more of a minibus service between listed locations than a tour, and tour guide was shockingly unprofessional. This is only proved further by responses to reviews on here. Would not recommend.

Was this review helpful? Yes 20
Amsterdam, The Netherlands
Reviewer
3 reviews 3 reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed August 4, 2014

I am usually not the person to write a bad review, but what I experienced on this tour was just outrageous. I booked my tour one day ahead, with the question if the bus would arrive back in Toronto before 9, as I had further travel arrangements. No problem. Next day, I arrive at the pickup spot, only to find... More

Was this review helpful? Yes 23
bigang247, Manager at Niagara Falls Day Tour, responded to this review

Road closures were well documented & very real, please ask over 100,000 motorist affected. Italian couple was 30min late so bus left as procedure dictates. This woman refused payment when others paid promptly. Dignity is in the eye if the beholder...this woman leaving an uniformed review leaves me to believe you are the one without dignity. Here's the bottom line... More

Bristol, United Kingdom
Top Contributor
51 reviews 51 reviews
6 attraction reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 31, 2014

After being forgotten on the pick and having to ring the agent to enquire where the bus was once picked up everything went great from then on. The driver and guide were very helpful funny and a bit sarcastic, but in a friendly way. The journey was pleasant with good scenery. The falls were amazing and being right and close... More

Was this review helpful? Yes 2
Rockhampton, Australia
Senior Contributor
38 reviews 38 reviews
17 attraction reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 30, 2014

This company was quite accommodating. Yes, it was a smallish coach but it was good as you didn't have to wait a long time for everyone to get off from the bus. We visited the lovely town of Niagara on the Lake, went to a vineyard for wine tasting and then on to Niagara Falls where the boat trip was... More

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 26, 2014 via mobile

We booked our trip a day before as we didnt plan ahead. The tour company, especially Michael Angeletti was super accommodating. They pulled it off in under 12 hours. Michael provided the most personable service. He was friendly, funny, and super considerate of our 8 year old daughter. He constantly kept checking she was tolerating the trip and attractions. Michael... More

Was this review helpful? Yes 3

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