We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holtz Spa

Neighborhood: Byward Market Area
Improve this listing
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: 45 Rideau Street, Ottawa, Ontario K1N 5W8, Canada
Phone Number: +1 613-241-7770
Website
Today
9:00 am - 6:00 pm
Closed now
See all hours
Hours:
Sun 11:00 am - 5:00 pm
Mon - Tue 9:00 am - 6:00 pm
Wed - Fri 9:00 am - 8:00 pm
Sat 9:00 am - 6:00 pm
Description: Holtz Spa is Ottawa's largest full service day spa and offers a welcomed...
Holtz Spa is Ottawa's largest full service day spa and offers a welcomed respite from Ottawa's busy downtown. Just steps away from Parliament Hill and all the major attractions, you will find an oasis of calm, where highly trained professionals offer a wide range of holistic treatments to balance, relax and rejuvenate. Massage Therapy and Bodywork, Advanced Skincare, Esthetics, a full service Hair Design Studio and on-site gourmet food services, create the perfect spa getaway destination for just one service or an entire day. Ask about our Couples Hotel & Spa Packages when planning your next visit to Ottawa.
read more

TripAdvisor Reviewer Highlights

Read all 119 reviews
Visitor rating
  • 65
    Excellent
  • 14
    Very good
  • 12
    Average
  • 10
    Poor
  • 18
    Terrible
Holtz supreme day at the spa

Someone gave me a gift certificate for "Holtz Supreme Day at the Spa." It was my first time going to this spa. I had a good day but not great. I would have left disappointed if I... read more

3 of 5 starsReviewed March 15, 2015
Manon L
,
Gatineau, Canada
Add Photo Write a Review

119 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Gatineau, Canada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 15, 2015

Someone gave me a gift certificate for "Holtz Supreme Day at the Spa." It was my first time going to this spa. I had a good day but not great. I would have left disappointed if I would have paid for the package, which was $399 before taxes. The massage therapist was a bit rough around the edges. I didn't... More 

Was this review helpful? Yes 2
Waterloo
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2015

I received this a birthday gift. Lovely ! Although the pampering would be great , I really needed a deep tissue massage that would work through the issues in my back, neck and shoulders. To my surprise- that is exactly what I received! AMANDA was the best masseuse/ massage therapist I have ever had! I only wished that I lived... More 

Was this review helpful? Yes 1
New York City, New York
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 5, 2015

I was visiting Ottawa from New York for the weekend and made an appointment at Holtz Spa because of the proximity to my hotel. I was very happy with the service Karen Wetendorf provided and the overall professionalism and kindness of Holtz Spa. Karen was very knowledgeable, friendly and made sure she understood how I wanted my hair done. She... More 

Was this review helpful? Yes 1
Senior Contributor
45 reviews 45 reviews
22 attraction reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed February 22, 2015

I booked a couple's massage for my girlfriend and I as a Valentines Day gift. Needless to say we were excited before we ever walked in and our expectations were high. These expectations were met and surpassed by the friendly, polite and professional staff. Our coats were hung for us as we checked in and we were directed to the... More 

Was this review helpful? Yes 1
Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 4, 2015

I have been a happy customer at Holtz Spa since the early 1990s. Meticulously clean, elegant Asian style decor, and highly qualified aestheticians are at your service. I have used a variety of aesthetic services; manicure, pedicure, facials, eyebrow/lash tinting and sports massage. Each has ranged from entirely satisfactory to utterly blissful. Even though I am not a frequent customer,... More 

Was this review helpful? Yes 1
Ottawa, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 25, 2015

I have tried various spas in Ottawa and am now a devotee of Holtz Spa. My last facial a couple of weeks ago was fantastic as always - Buki is the most wonderful esthetician and I highly recommend her to anyone looking for the perfect facial done by a true professional. I now have Kat doing my hair and I... More 

Was this review helpful? Yes 1
Petawawa, Ontario, Canada
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 13, 2014

I booked the Romance Package for my husband and I to celebrate our recent wedding. I was under the impression that Holtz was one of the nicest places in Ottawa from online reviews and google searches but I was wrong. The decor is extremely outdated and of poor taste. I found the entire venue to be busy, loud, and chaotic.... More 

Was this review helpful? Yes 4
Christine O, Manager at Holtz Spa, responded to this review

Thank you for your review as we appreciate all guest feedback in order to improve our client experience. We are sorry that you were disappointed with your visit. The spa has been undergoing renovations since the spring of this year under the supervision of an interior designer. To date , we have completed the Hair Design Studio, the woman's restroom,... More 

Ottawa, Ontario
Senior Contributor
27 reviews 27 reviews
11 attraction reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 30, 2014

I first tried Holtz a number of years ago when my husband bought me a gift certificate for Christmas. I was nervous about going at first as I have very dry feet and have always been embarassed by them. The ladies who took care of me that day were wonderful and since then, this is the only place I go... More 

Was this review helpful? Yes 2
Christine O, Manager at Holtz Spa, responded to this review

Thank you for your review. We are very pleased you enjoyed your pedicure and hope to see you again soon at Holtz. More 

1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 23, 2014

This place is ok but nothing really fancy. Being new to the spa I felt very on my own. There was a locker set up for me but was unsure if I took the key or if I had the front desk keep it so it stayed with me but it would have been nice to know. The front desk... More 

Was this review helpful? Yes 5
Christine O, Manager at Holtz Spa, responded to this review

Thank you very much for your review as we appreciate all feedback in order to improve our services. We apologize for the lack of attention you felt during your visit. We do pride ourselves on customer service and it seems you were let down in several areas. You most definitely should not have been left on your own to navigate... More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 12, 2014

My wife and I decided to explore a place for a good massage. I have had various Hot Stone Massages around the world and seeing that Holtz Spa offers a Arizona La Stone Massage peaked my interest. I decided to read up on what a La Stone Massage is compared to a traditional Hot Stone Massage. La Stone Massage was... More 

Was this review helpful? Yes 5
Christine O, Manager at Holtz Spa, responded to this review

Thank you for your recent review. We are sincerely sorry that you did not enjoy your visit with us but the feedback is much appreciated. We will certainly take into consideration your suggestion regarding a more thorough intake for the Hot Stone Massage. We had originally utilized cold stones in the service but have since taken them out due to... More 

Travelers who viewed Holtz Spa also viewed

 

Been to Holtz Spa? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Questions? Get answers from Holtz Spa staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?