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Holtz Spa

45 Rideau Street, Ottawa, Ontario K1N 5W8, Canada (Byward Market Area)
+1 613-241-7770
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Ranked #18 of 48 activities in Ottawa
Type: Spas
Owner description: Holtz Spa is Ottawa's largest full service day spa and offers a welcomed respite from Ottawa's busy downtown. Just steps away from Parliament Hill and... more » Owner description: Holtz Spa is Ottawa's largest full service day spa and offers a welcomed respite from Ottawa's busy downtown. Just steps away from Parliament Hill and all the major attractions, you will find an oasis of calm, where highly trained professionals offer a wide range of holistic treatments to balance, relax and rejuvenate. Massage Therapy and Bodywork, Advanced Skincare, Esthetics, a full service Hair Design Studio and on-site gourmet food services, create the perfect spa getaway destination for just one service or an entire day. Ask about our Couples Hotel & Spa Packages when planning your next visit to Ottawa. « less
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109 reviews from our community

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Date | Rating
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English first
Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 4, 2014 via mobile

I visit Ottawa at least once a month and thought I'd give my usual spa routine a change and try Holtz spa - a $400 mistake! I spoke to Candice, who was great btw and arranged for an 80 min massage ($166) and an advanced facial ($165). I inquired if the have a steam/sauna room and was informed they do... More

Was this review helpful? Yes 1
Christine O, Manager at Holtz Spa, responded to this review

Thank you very much for your review as we do appreciate client feedback in order to improve our guests experience. We would like to sincerely apologize for the less than satisfactory customer service you received. The staff member involved is a new hire and is presently in the training and probation period. Your review has been helpful in evaluating her... More

Iqaluit, Canada
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 2, 2014

My wife and I went for the couples romance package and thoroughly enjoyed the services! The staff are very attentive and professional. We did not feel rushed and had some time to relax with a a cup of tea in the lounge between each service. Feeling uptight and deserve to be pampered? Try it.

Was this review helpful? Yes
Ottawa, Canada
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 9, 2014

If you want to enjoy the sights and joys of the City but also be immersed in to a day of pampering and relaxation, Holtz Spa is the perfect destination. Location is optimal, it is RIGHT downtown, near anything and everything you could desire. Once you enter the spa you are treated like a rockstar, there is always plenty of... More

Was this review helpful? Yes 4
Ottawa, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 7, 2014

A wonderful day. I had gone for a hair cut at Holtz Spa on Saturday afternoon and the service was fabulous. The receptionist greeted me and hung my jacket up, offered me tea and water while waiting. My haircut was done extremely well and I loved the colour. After my hair cut I enjoyed a light lunch at the Sante... More

Was this review helpful? Yes 3
Ottawa, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 6, 2014

So I wanted to donate my hair for cancer research but was a bit worried about trusting just anyone with my hair, but Lindsay L. was just AMAZING!! after arriving at Holtz I was greeted with a coffee (yum) and then Lindsay gave me a 5 star hair treatment! I felt comfortable with her handling my hair, she took her... More

Was this review helpful? Yes 3
Ottawa, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 4, 2014

So part of a local morning news show, I was sent to Holtz for a makeover. My morning started with a warm welcome and friendly staff. I was escorted to the spa to get my eyebrows shaped. The results were amazing, however the esthetician didn't provide a very relaxed environment. When I walked into her room, she complained about the... More

Was this review helpful? Yes 1
Ottawa, Canada
Senior Reviewer
10 reviews 10 reviews
78 helpful votes 78 helpful votes
1 of 5 stars Reviewed March 18, 2014

In the busy run up to a week down south, I needed a downtown spa that was open after 6pm on a weeknight. Browsing online reminded me of the Holtz Spa so I checked the hours and the menu and decided to treat myself to a Signature Spa Pedicure with complimentary reflexology massage thrown in for $75. I made the... More

Was this review helpful? Yes 4
Christine O, Manager at Holtz Spa, responded to this review

Thank you for your review as we do value all guest feedback in order to improve on our services. We regret that your experience was not optimal but would very much like to explain why we have purposely chosen not to install massaging chairs and whirlpool foot soaks like many that you see in the shopping mall nail salons. At... More

Ottawa, Canada
1 review
5 of 5 stars Reviewed March 2, 2014

This was one of the coolest and unique massages ever. Don't be fooled by the name! this is a full body massage! It was total relaxation, it even comes with a foot soak and free tea! The front desk staff were very friendly and helpful in making me feel at home. Next time I will be in for a Spiritual... More

Was this review helpful? Yes
Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2014

Holtz Spa is amazing. I just had a complete makeover from them and can I say wow what a fantastic job they did. Staff are very friendly and it's a very relaxing environment .

Was this review helpful? Yes 1
Christine O, Manager at Holtz Spa, responded to this review

Thank you very much for your review as we do appreciate all our customer feedback. Our Holtz Makeover's have been very successful thanks to our team of professional stylists and makeup artists. We are very proud of their accomplishments both in-salon and on the CTV Morning Live Makeover every Monday. We will definitely post your comments for the staff to... More

Ottawa, Canada
Top Contributor
70 reviews 70 reviews
22 attraction reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed January 4, 2014

This review is strictly for the couples massage; we didn't use any of the other spa services. Pros: - Centrally located in Ottawa - Good RMTs - Nice waiting room - Friendly service Cons: - Lacking atmosphere in couples massage room - Overpriced for what you get

Was this review helpful? Yes 3
Christine O, Manager at Holtz Spa, responded to this review

Thank you for your review and we are pleased that you enjoyed your RMT massage. We sincerely apologize for the lack of ambiance you felt in the couples room. We have recently began a major renovation in the spa and have completed several treatment rooms which include a fireplace and more luxurious amenities. It is unfortunate that you may have... More

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