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Address: 335 Four Mile Creek Road | St. David's, Niagara-on-the-Lake, Ontario L0S 1P0, Canada
Phone Number: +1 866-360-1660
Website
Today
10:00 am - 6:00 pm
Open now
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Hours:
Sun - Sat 10:00 am - 6:00 pm
Description: A family run Chocolate Factory open 7 days a week for public tours with a...
A family run Chocolate Factory open 7 days a week for public tours with a retail store, samples, tastings and special events.
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TripAdvisor Reviewer Highlights

Read all 156 reviews
Visitor rating
  • 106
    Excellent
  • 31
    Very good
  • 10
    Average
  • 6
    Poor
  • 3
    Terrible
Tour was fun, informatative and the chocolate is amazing

April 2015, I took 6 people to the Chocolate FX factory for a tour and little shopping. I called before arriving to confirm the tour times and was connected with Barb. Upon... read more

5 of 5 starsReviewed April 19, 2015
BMWlover540i
,
Toronto, Canada
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156 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Any
English first
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed April 19, 2015

April 2015, I took 6 people to the Chocolate FX factory for a tour and little shopping. I called before arriving to confirm the tour times and was connected with Barb. Upon arriving at the Factory store, we again connected with Barb and she showed us the sampling bar and told us to help ourselves and let her know if... More 

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 18, 2015

Choclate FX factory tour was informative, enjoyabe and the tour guide was very friendly and likeable. Chocolate products were delicious.

Was this review helpful? Yes
Senior Contributor
31 reviews 31 reviews
12 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 10, 2015 via mobile

Barb was our tour guide. She was not only knowledgeable she was fun! We got to see the awesomeness of making chocolate, learn all about the background of the factory and learn the nutritional facts of various chocolate and she intrigued us with wondering where all the name brand chocolates we eat are made!! Of course the tasting of the... More 

Was this review helpful? Yes
Brampton, Canada
2 reviews
3 of 5 stars Reviewed April 1, 2015

Suppose to reserve a spot on the tour but the reality is it was open to anyone. Tour size was too big and was just a matter of going from window to window. Also, they don't make their own chocolate they just melt someone elses, add stuff and package. Chocolate wasn't the greatest either but I did learn some good... More 

Was this review helpful? Yes
Oakville, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 31, 2015

Barb our guide provided us with the chocolate story "From Pod To Bunny". We also got to watch the process. This visit was a wee drive from town but well worth the effort. All children form 10 to 100 years old should visit this factory. I'm sure they will enjoy the experience as well as the great sampler table.

Was this review helpful? Yes 1
Niagara Falls, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 29, 2015

The place looks really nice and when you step inside, you not only see a lot of roominess, but there's lots of selection and you can see the production from behind glass. The staff is very family-friendly and the openness, excellent organization and presentation, along with the amiability of the staff really make this a memorable, pleasant experience. If you... More 

Was this review helpful? Yes
Rochester, New York
Top Contributor
68 reviews 68 reviews
30 attraction reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 28, 2015

We took the tour which was informative. Chocolate bar was delicious. The tour guides we very informative. Short drive from Niagara Falls. N

Was this review helpful? Yes
Oshawa, Canada
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 28, 2015

We were 2 couples going on a chocolate tour. We were teamed up with 2 other couples and taken with the "owner" on a private, "hair nets on" tour of the factory. I must say it was an eye opener ! First of all the place was spotlessly clean. We had an informative tour of the making of chocolate from... More 

Was this review helpful? Yes
Bradford West Gwillimbury, Canada
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 25, 2015

Let me preface this with - I don`t like chocolate. I had a free chocolate tour coupon as part of my groupon and the others that I went with like chocolate; therefore, I was not expecting much. Our tour guide was a wonderful woman named Gwen. She made the experience enjoyable, hilarious, and I would almost go back just to... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 24, 2015

Our tour involved walking down a short hall and looking through the windows at how they make their different chcoolate products. Unfortunately on the day and time we were there, not much was being done so we were not able to see work in progress or how the equipment was used.. . However Barb, the presenter was excellent at explaining... More 

Was this review helpful? Yes

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?