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Chocolate FX

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Address: 335 Four Mile Creek Road | St. David's, Niagara-on-the-Lake, Ontario L0S 1P0, Canada
Phone Number: +1 866-360-1660
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Today
10:00 am - 6:00 pm
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Hours:
Sun - Sat 10:00 am - 6:00 pm
Description: A family run Chocolate Factory open 7 days a week for public tours with a...
A family run Chocolate Factory open 7 days a week for public tours with a retail store, samples, tastings and special events.
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TripAdvisor Reviewer Highlights

Read all 212 reviews
Visitor rating
  • 142
    Excellent
  • 41
    Very good
  • 17
    Average
  • 9
    Poor
  • 3
    Terrible
Educational and Tasty

The chocolate factory is very close to everything at Niagra on the lake. Have a great selection of hand made chocolates. We enjoyed the tour of the chocolate factory and Barb did... read more

5 of 5 starsReviewed August 24, 2015
Robert H
,
Guelph, Canada

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212 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • Any
English first
Kitchener, Canada
Level Contributor
6 reviews
4 attraction reviews
3 of 5 stars Reviewed August 31, 2015 NEW

Barb was great. We didn't do a tour but heard the end of hers. She sounded very knowledgeable. The selection was ok. I prefer dark chocolate and there really weren't many options. It was mostly chocolate covered coffee beans and candy. The samples were from a dispenser.

Was this review helpful? Yes
Guelph, Canada
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 24, 2015

The chocolate factory is very close to everything at Niagra on the lake. Have a great selection of hand made chocolates. We enjoyed the tour of the chocolate factory and Barb did a great job of showing us everything.

Was this review helpful? Yes
New York City
Level Contributor
89 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed August 23, 2015

This place is disappointing. The service is very pleasant, but there isn't that much chocolate and the chocolate is way overpriced. They must do a lot of institutional business because my kids came in very excited and left disappointed. They have some interesting chocolates to taste, but not much appealing to buy.

Was this review helpful? Yes
Wilma O, Owner at Chocolate FX, responded to this review

I am very sorry that you didn't have a great experience at Chocolate F/X. We endeavor to make every ones experience here wonderful. I really don't understand your comment about that we really didn't have a lot of chocolate? About 95% of our shelf space in the store carry chocolate on them. We make all of the chocolate that is... More 

Peterborough, Canada
1 review
4 of 5 stars Reviewed August 22, 2015

Amazing experience! The woman who conducted our tour, Barb was an absolute delight! She was very knowledgeable and seemed very passionate about her job. The tour lasted roughly 15-20 minutes and then we are directed to the gift shop where we were allowed to sample lots of different chocolates. There was a serve yourself chocolate counter that allowed you to... More 

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Israel
Level Contributor
28 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 22, 2015

I am a very experienced chocoholic :), and it's so very hard to surprise me. This is the place where I was surprised big time! Their chocolate is so tasty and fresh. You can eat and try things in the shop. Wilma, the owner, is a gorgeous lady with a great sense of humor. Really, when she shows you the... More 

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Westerville, Ohio
Level Contributor
34 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed August 20, 2015

Great tour, very informative and fun. The chocolate covered strawberry was delicious and all of the free samples were yummy. We will definitely be back!!

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Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 20, 2015 via mobile

My wife and I were given a package at check in to our hotel and included in it was information on this chocolate factory! Just when we had thought we had seen and done everything Niagara has to offer we find this place and are we ever glad we did! Very friendly staff and our tour guide was amazing. The... More 

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Toronto, Canada
Level Contributor
140 reviews
47 attraction reviews
common_n_attraction_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed August 19, 2015

My hotel offered the free admission coupon for the chocolate tour. At the door, saw the store sign $5 per adult admission, did not see any enforcement of charging it. The tour was available from 10AM to 2PM in every hour. The tour guide gave out the history of the building, the owner information, coca fact & chocolate making. It... More 

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2 reviews
5 of 5 stars Reviewed August 17, 2015

Impromptu stop at the chocolate factory and the experience was great. Very friendly service, and who doesn't love free tastings.

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Harleysville, Pennsylvania
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 17, 2015

Went for the tour and Barb was fantastic. She was knowledgeable, friendly, funny and informative. Learned quite a bit about how cocoa is processed and farmed. Also seeing how they prepare and package the chocolate in it's many forms. Watching the rollers and mixers and knowing what they all do and the purpose for everything we saw. Barb didn't miss... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?