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100 Fountain Spa

Certificate of Excellence
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Address: 48 John Street West, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number: 19054682123
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Description:

100 Fountain Spa is a long-time favorite for locals and travelers alike....

100 Fountain Spa is a long-time favorite for locals and travelers alike. This 13,000 sq. ft. spa was renovated in 2006 and remains one of the finest and top-rated spas in North America. Enjoy its plush spa lounge overlooking the outdoor hot springs as you await your spa pleasure. The luscious interior boasts a rich colour palette complemented by textural stone accents, soft trickling water features and the warmth of elegant woodwork. Indulge in a wide range of aesthetic and body treatments including reflexology, body wraps and signature Vinotherapy spa treatments using grapes from local vineyards. As well, unwind in our year-round outdoor hot springs and indoor saltwater pool during your stay.

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TripAdvisor Reviewer Highlights

Read all 84 reviews
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  • 50
    Excellent
  • 19
    Very good
  • 10
    Average
  • 5
    Poor
  • 0
    Terrible
Excellent Pedicure and reflexology

Staff were extremely friendly and professional. The pedicure was great. The reflexology treatment was amazing. Very relaxing and soothing atmosphere. The only downfall of the spa... read more

4 of 5 starsReviewed 4 weeks ago
BracebridgeDee
,
Bracebridge, Canada
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84 Reviews from our TripAdvisor Community

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Level Contributor
20 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

It's a beautiful spa, and the hot springs are heavenly but I found the treatments over priced. The rooms are not quiet, and I didn't find a difference between the quality of their mani pedis and those I can get for 1/2 the price in the city. I also had a body scrub that was underwhelming. Enjoy the hot springs... More 

Helpful?
1 Thank AllieClash
Bracebridge, Canada
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff were extremely friendly and professional. The pedicure was great. The reflexology treatment was amazing. Very relaxing and soothing atmosphere. The only downfall of the spa is the outdoor hot springs. It is so busy that you cannot get in and it is overcrowded. Having only one small outdoor hot spring for the size of resort is disappointing.

Helpful?
1 Thank BracebridgeDee
Canada
Level Contributor
17 reviews
common_n_attraction_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed December 30, 2015

Visited Pillar & Post recently for my massage treatment. Massage therapist was very professional and extremely friendly. Definitely enjoyed my massage treatment however the Spa itself needs a lot of improvement particularly woman's change room. The spa was extremely busy, bath robes and slippers drawer was piling up so fast that it was just incredibly high and noone around to... More 

Helpful?
4 Thank TardisPrincess
Vanessa T, Manager at 100 Fountain Spa, responded to this review

Dear TardisPrincess, Thank you for taking the time to review our Spa, your feedback is vital to the future of our operations and we are always striving to improve. We are very proud to have such a great team of therapists, estheticians, nail techs, spa attendants and concierge, I will pass along the compliments. I apologize that your last visit... More 

Burlington, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed November 13, 2015

We celebrated our anniversary with a couples massage and enjoyed the massages and amenities. We took advantage of the fireplace lounge, outdoor pool and hot springs which were all really nice (although there were no towels at the outdoor pool). It was quite busy on a Monday so I imagine it would be very busy on the weekends.

Helpful?
Thank Liz8687
Toronto, Canada
2 reviews
5 of 5 stars Reviewed November 12, 2015

We spent the good part of the day relaxing in the salt pools, whirlpools, indoor and outdoor pools. Lovely!

Helpful?
Thank 294happytraveller
St. Catharines, Canada
Level Contributor
52 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed October 19, 2015

I enjoyed my massage here. The therapist I had was great, she was both personable and professional. The general atmosphere and customer service is only just "okay". To begin with, when I arrived there was no explanation as to where to find the supposed amenities. I had to wander myself and figure out how to find where the pool and... More 

Helpful?
2 Thank Memie H
lima
Level Contributor
567 reviews
127 attraction reviews
common_n_attraction_reviews_1bd8 226 helpful votes
3 of 5 stars Reviewed October 11, 2015

Overall the ladies locker room is getting dated. The rug outside the showers was nasty. There was not a bathing suit wringer which is a must to any high end spa in my opinion. The make up area was very small. The hot springs pool was very nice and the salt water pool was also good. The lounge was acceptable... More 

Helpful?
1 Thank sket101
Cleveland, Ohio
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 4, 2015

Had a wonderful massage by a very skilled therapist. Super friendly, but still respected that we wanted to relax and have quiet during the massage. Great atmosphere, will definitely go back.

Helpful?
Thank Jeff M
Vanessa T, Manager at 100 Fountain Spa, responded to this review

Thank you for taking the time to review our Spa Jeff M. We are so lucky to have a great team of skilled therapists. We look forward to seeing you again soon! Thank you, Have a beautiful day! Vanessa Tierney Director of Spa Operations More 

Ontario, Canada
Level Contributor
5 reviews
3 attraction reviews
5 of 5 stars Reviewed September 15, 2015

the most restful spa ever......with the outdoor hot tub being so unique..the relaxation atmosphere is complete and treatments are always superb....Have had numerous massages. pedicures and reflexology .Look forward to each visit

Helpful?
Thank bonnie n
Vanessa T, Manager at 100 Fountain Spa, responded to this review

Hello Bonnie N , Thank you for taking the time to review our Spa. We are so proud to know our guests feel we have "the most restful spa ever"; this is what we strive for! I will be sure to pass along your compliments to the team. Thank you, Have a beautiful day! Vanessa Tierney Director of Spa Operations More 

Ontario, Canada
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed September 5, 2015

I visited the spa today and had a pedicure and then a manicure afterwards. The technician who did my pedicure mentioned she had been working there for many years, however, judging by the quality of the work she did, I would seriously beg to differ. I chose a lighter shade of nail polish for my toes. Upon arriving home, I... More 

Helpful?
Thank bubbins3
Vanessa T, Manager at 100 Fountain Spa, responded to this review

Good day Bubbins3, Thank you for taking the time to review our Spa. Please accept our sincere apologies for the difficulties you encountered during your visit. We are always striving for ways to improve and enhance the experience of our guests, constructive feedback is critical to our success. We host a variety of ongoing training sessions for our new and... More 

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