I understood from other reviews that this outfit cater mainly to Japanese tourists. However their website is professionally written, in English, so one would assume that they do also want the business of English speaking tourists. Well for us that certainly was not the case. Several emails to both the email addresses on their website resulted in complete silence from... More

Very professional - a lot of fun in our heated teepees. They make sure ot assign you a guide in your languate. Amy was amazing and gave us great photography tips. The soup, banna and maple butter were delicious. Thanks Amy!

My husband organized this trip and he was told upfront that Japanese is the first language at the Aurora Village. Initially, he didn't get email responses from them right away but when Ami took over with the responses, everything went smoothly since she speaks English. We stayed at Yellowknife Inn for 2 nights and used the hotel's airport shuttle instead... More

A very professional, highly organized operation who take you to their dedicated site around 30km from Yellowknife. While they take many guests (around 200 the night of my visit), the site is large, they assign you to a small group that has a dedicated, heated teepee and the area does not feel crowded. I

We joined their package for 2 nights Aurora Village package and rent their winter cloths, at first, they offer Yellowknife Inn for package but finally this hotel was full and they provided Days Inn to us. It fine, we happy to move to other hotel but once we reach to the hotel and the winter cloths need us to go... More

The village, a half hour bus ride from town, is very good for viewing the Northern Lights. Our guides Ami and Eka were exceptionally friendly and very helpful. Arctic gear is provided, and there teepees with a fire and hot drinks for when you get too cold. The queue in the gift shop was massive - it took us 3/4... More

Aurora Village is about 30KM outside of Yellowknife. Their primary customers are Japanese, and when communicating with their staff through email about reservations, they were upfront about it. They said that for many of their staff, English was a second language, but they would do their best to have someone available. I have to say, I was a bit nervous... More

What a great way to see the northern lights. The village was very well organised. (Make sure you get the clothing package in winter - saw some poor people who had decided not to do it and they suffered for it!) As you can't stay outside for too long the heated teepees were very comfortable. They also had a dining... More

An excellent experience for Japanese tourists.Well organized and friendly. English is a second language for the guides but they do attempt to include non Japanese in the program.