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CHI, The Spa at Shangri-La Hotel, Vancouver

1128 West Georgia Street - Fifth Floor, Vancouver, British Columbia V6E 0A8, Canada
604-695-2447
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Ranked #78 of 197 Activities in Vancouver
Owner description: CHI, The Spa at Shangri-La, draws inspiration from the origins of the Shangri-La legend, a place of...
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Attraction details
Hours:
Sun - Sat 9:00 am - 9:00 pm
Owner description: CHI, The Spa at Shangri-La, draws inspiration from the origins of the Shangri-La legend, a place of personal peace, enchantment and well-being.CHI, The Spa, made its North American debut at Shangri-La Hotel, Vancouver, in 2009. CHI offers a "spa within a spa" environment. Each suite comes with its own fireplace, private bath, shower, relaxation lounge, changing and vanity areas.

Hotels near CHI, The Spa at Shangri-La Hotel, Vancouver

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18 reviews from our community

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Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Vancouver
Top Contributor
73 reviews 73 reviews
10 attraction reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed November 8, 2014

My husband and I went to CHI spa for an afternoon of R&R and we both had a great time. My husband decided this was his favourite spa in Vancouver, I still prefer Willow Stream at the Pacific Rim. When we arrived, we were very politely greeted, showed to the lounge area and offered delicious ginger sweet tea. It's a... More 

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Cincinnati, Ohio
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 22, 2014

I have been to several comparable hotel spas but this is the nicest one I have been to. I purchased a package that included a soak, wrap, private yoga session and lunch. The room I was in had a private bathroom, shower, even a fireplace!! They told me every room is private like the room I was in; very impressive.... More 

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Contributor
15 reviews 15 reviews
4 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 7, 2014

It was relaxing, quiet, intimate, in a beautiful facility with attentive service and compared very well with some of the best spa experiences she has had (she has had the Canyon Ranch experience)

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Surrey, Canada
1 review
1 of 5 stars Reviewed June 27, 2014

Bad experience overall, I went to prepay the services there as a gift only to drive an hour there and find out that I am not able to prepay. I was told to come back with the person and pay. The entire reason to prepay was so they have there money and I cannot come back drive an hour to... More 

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Kari K, General Manager at CHI, The Spa at Shangri-La Hotel, Vancouver, responded to this review

Dear Amrit S Our sincere apologies towards your recent experience at CHI, the Spa. We strive to create smooth and hassle free payment experience for our guests and we are sad to hear that your recent experience did not meet the standards that we strive for. Unfortunately some payment settlement's are confined to certain industry guidelines, and we can not... More 

San Francisco, California
Contributor
20 reviews 20 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 16, 2014 via mobile

The best part of this spa is not just the treatments they offer; but their rooms. Each looks like a redesigned hotel room, equipped with your OWN steam shower (a must do!), heated change area, private closets, and separate bathroom and sink. With a pre-treatment private steam, a massage could easily turn into a mini afternoon getaway. There is no... More 

Was this review helpful? Yes 10
London, United Kingdom
Senior Contributor
28 reviews 28 reviews
7 attraction reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 10, 2014

I am a spa feend, I've been to them all over the world and this has to be one of the best I have had the pleasure of using. The first thing that strikes you is how spacious and beautifully modern the design is. I had a large treatment room with a small reception room, a changing area, closet, shower... More 

Was this review helpful? Yes 8
Vancouver BC
Senior Contributor
31 reviews 31 reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed December 27, 2013

I decided to spend boxing day in Chi Spa for a change. I usually go to Willow Stream as my go to Spa place. My experience however with Chi wasn't very luxurious as I was hoping for... Let me quickly break it down. Pros - The best part of my experience in Chi was the massage. I had the Westcoast... More 

Was this review helpful? Yes 1
Vito R, General Manager at CHI, The Spa at Shangri-La Hotel, Vancouver, responded to this review

We appreciate you taking the time to share your most valuable feedback. We're glad to hear that our staff were nice and accommodating and that Roya made your massage experience great, we shall be sure to share your praise with her.  We are sorry to hear that our lounge area did not meet your expectations and that our amenities offered on hand were... More 

Bournemouth, England
Top Contributor
166 reviews 166 reviews
25 attraction reviews
268 helpful votes 268 helpful votes
5 of 5 stars Reviewed September 19, 2013

Had a harmonizing facial at Chi Spa which was lovely. The facilities are very attractive with large treatments rooms including individual steam shower and bath. The facial products used were high quality and very effective. Pampering relaxation at its best!

Was this review helpful? Yes 4
Amy B, Manager at CHI, The Spa at Shangri-La Hotel, Vancouver, responded to this review

Thank you for sharing your experience at CHI, The Spa at Shangri-La Hotel with us. I am pleased to hear that you enjoyed our treatment rooms, and felt both pampered and relaxed afterwards. I will be sure to share your comments with our team. More 

New York City, New York
Senior Reviewer
7 reviews 7 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 26, 2013

I booked the West Coast Wave massage, and literally felt as though I were floating by the end of it. My therapist was absolutely amazing and attentive. The atmosphere alone could make you want to give up your suite to stay in the spa! Everything from the music to the temperature-controlled massage beds to the steam shower afterwards, felt like... More 

Was this review helpful? Yes 1
Vancouver, BC
Top Contributor
58 reviews 58 reviews
6 attraction reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed May 22, 2013

I'm torn between rating this spa either a 3/5 or a 4/5, but in comparison to my experience with other spas at 5-star luxury hotels, my experience at CHI was a bit underwhelming. Here is a quick list of things that just didn't work: - The gym was very tiny. Two personal trainers were also having sessions with clients when... More 

Was this review helpful? Yes 1
Amy B, Manager at CHI, The Spa at Shangri-La Hotel, Vancouver, responded to this review

Thank you for taking the time to post a review and for letting us know how we could have done better. I apologize that your experience with us did not live up to your expectations. I will be sure to follow up with our team on the items in which we can improve. The next time you plan to visit... More 

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