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Tourism Vancouver Visitor Centre

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Address: 200 Burrard Street | Across the street from the Vancouver Convention Centre and Canada Place, Vancouver, British Columbia V6C 3L6, Canada
Phone Number: +1 604-683-2000
Website
Today
9:00 am - 5:00 pm
Closed now
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Hours:
Sun - Sat 9:00 am - 5:00 pm
Description: Visit the Tourism Vancouver Visitor Centre to make all your Vancouver...
Visit the Tourism Vancouver Visitor Centre to make all your Vancouver plans.The Visitor Centre offers free information and reservations services with exclusive savings on selected products such as attractions admissions, adventure products, sightseeing tours and lift tickets.Need a map? Want suggestions for dinner? Need help planning activities or booking a tour? We have a complete collection of current information on every aspect of Metro Vancouver.We also book accommodations across British Columbia at the best rates.The Visitor Centre is your one stop shop. Our professional, multilingual, highly trained staff can help you make the most of your Vancouver experience and plan your journeys into British Columbia and beyond.Stop by and see us!
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TripAdvisor Reviewer Highlights

Read all 39 reviews
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    Very good
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    Average
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    Terrible
Extremely helpful

Basically, if they do not have it, no one has, Very helpful, both in providing material and suggests to get to locations,. no hurry, gave you time to discuss

4 of 5 starsReviewed June 27, 2015
keith47
,
Westcliff-on-Sea, United Kingdom
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39 Reviews from our TripAdvisor Community

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English first
Westcliff-on-Sea, United Kingdom
Level Contributor
171 reviews
66 attraction reviews
common_n_attraction_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed June 27, 2015

Basically, if they do not have it, no one has, Very helpful, both in providing material and suggests to get to locations,. no hurry, gave you time to discuss

Was this review helpful? Yes
Veronica C, Manager at Tourism Vancouver Visitor Centre, responded to this review

Thank you for taking the time to write the review. We are glad to hear we were able to help. Be sure to stop by again if ever you are back in town. More 

Rock Creek, Canada
Level Contributor
327 reviews
187 attraction reviews
common_n_attraction_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed June 23, 2015

Here you will find everything you want and more. Hotels, attractions, maps,restaurants etc. very great staff and very helpful. Even information for other places in be for your visits.

Was this review helpful? Yes 1
Veronica C, Manager at Tourism Vancouver Visitor Centre, responded to this review

Thanks Marie for taking the time to write the review. We hope to see you again some time. More 

Otley West Yorkshire
Level Contributor
423 reviews
272 attraction reviews
common_n_attraction_reviews_1bd8 142 helpful votes
5 of 5 stars Reviewed June 14, 2015 via mobile

needed some information and tickets so popped. We were seen by a really nice guy Ernest. We'd only got to Vancouver the day before and had various questions. He gave us all the info we needed and also supplied us with booklets, timetable for ferries etc. we were also able to purchase tickets for the woman's World Cup.

Was this review helpful? Yes
Veronica C, Manager at Tourism Vancouver Visitor Centre, responded to this review

Thanks for the review Bryan! Ernie is great! We'll let him know you appreciated his assistance. More 

Level Contributor
20 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 5, 2015

I went twice to get information for my stay in Vancouver. Firstly, the guy I saw didn't seem to have a clue what was going on. On the second visit I was after leaflets for different tours, trips etc. When I asked if they had any more available, I received a blank look... Not helpful! Luckily, I found the information... More 

Was this review helpful? Yes
Veronica C, Manager at Tourism Vancouver Visitor Centre, responded to this review

First off, thank you Leo for visiting our Visitor Centre. Secondly, I am sorry to hear your experience was less than satisfactory, this is definitely not the impression we want make on our visitors. I will be sure to share your review with our staff in hopes of us being a little more helpful and knowledgeable in the future. Thank... More 

Richmond,B.C
Level Contributor
10 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 19, 2015

This information office is a wealth of information about everything about B.C. Centrally located downtown. The maps they give out are excellent.

Was this review helpful? Yes
Veronica C, Manager at Tourism Vancouver Visitor Centre, responded to this review

Thank you for your review, we love helping people discover our city and province. More 

Belfast, United Kingdom
Level Contributor
551 reviews
324 attraction reviews
common_n_attraction_reviews_1bd8 250 helpful votes
5 of 5 stars Reviewed March 27, 2015

A great central reference point with lots of friendly staff. I use it as my daily planner and its close to so many amenities

Was this review helpful? Yes
Veronica C, Manager at Tourism Vancouver Visitor Centre, responded to this review

Glad we could be of help during your stay! Come visit us again soon. More 

Vancouver, Canada
Level Contributor
48 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed March 20, 2015

Any thing you need to know. Hotel, restaurant, game tickets, conferences. Just go there. Also the location is excellet. Its a foot step away from Canada place promenade. The people who works are very nice people.

Was this review helpful? Yes
Veronica C, Manager at Tourism Vancouver Visitor Centre, responded to this review

Thanks for the review Mila! We hope to see you again soon. More 

Reigate, United Kingdom
Level Contributor
79 reviews
43 attraction reviews
common_n_attraction_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed December 31, 2014

We wanted to go on a tour that went to the Capilano suspension bridge and Grouse Mountain, and were assisted very quickly, despite being busy. We were given enough advice to be able to make a booking for the following day. Definitely worth a visit for the information and advice provided.

Was this review helpful? Yes 3
Veronica C, Manager at Tourism Vancouver Visitor Centre, responded to this review

Thanks for your kind review, Mike! We hope you had a great time on your tour, please visit us again if you find yourself back in Vancouver. More 

Toronto, Canada
2 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 20, 2014

What a pleasure to visit the tourist information centre in Vancouver. The staff could not be more helpful and informative. Leaflets of events and attractions line one wall of the centre and I came away with tons of information and maps, as well as being able to purchase reduced rate entrance tickets to the botanical gardens. It was such a... More 

Was this review helpful? Yes 3
Veronica C, Manager at Tourism Vancouver Visitor Centre, responded to this review

Susan, thank for your wonderful review. Glad you enjoyed your visit to our Visitor Centre, we look forward to welcoming you next time you're in town. More 

Winnipeg
Level Contributor
42 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 14, 2014

I recommend that travelers go to the Vancouver Information Centre to book their tours and get information about the city, restaurants and attractions. Kevin was especially helpful and ensured that we got on all the tours we wanted. He was very informative and efficient.

Was this review helpful? Yes 3
Veronica C, Manager at Tourism Vancouver Visitor Centre, responded to this review

Thank you for the glowing review Jocelyn. Kevin will be delighted to hear you had a good time. Hope to see you back in Vancouver again soon! More 

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Additional Information about Tourism Vancouver Visitor Centre

Address: 200 Burrard Street | Across the street from the Vancouver Convention Centre and Canada Place, Vancouver, British Columbia V6C 3L6, Canada
Phone Number: +1 604-683-2000
Location: Canada  >  British Columbia  >  Vancouver
Open Hours:
Sunday 9:00 am - 5:00 pm
Monday 9:00 am - 5:00 pm
Tuesday 9:00 am - 5:00 pm
Wednesday 9:00 am - 5:00 pm
Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 5:00 pm

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Tourism Vancouver Visitor Centre and other visitors
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?