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Tourism Vancouver Visitor Centre

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Address: 200 Burrard Street | Across the street from the Vancouver Convention Centre and Canada Place, Vancouver, British Columbia V6C 3L6, Canada
Phone Number: +1 604-683-2000
Website
Today
8:30 am - 6:00 pm
Open now
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Hours:
Sun - Sat 8:30 am - 6:00 pm
Description: Visit the Tourism Vancouver Visitor Centre to make all your Vancouver...
Visit the Tourism Vancouver Visitor Centre to make all your Vancouver plans.The Visitor Centre offers free information and reservations services with exclusive savings on selected products such as attractions admissions, adventure products, sightseeing tours and lift tickets.Need a map? Want suggestions for dinner? Need help planning activities or booking a tour? We have a complete collection of current information on every aspect of Metro Vancouver.We also book accommodations across British Columbia at the best rates.The Visitor Centre is your one stop shop. Our professional, multilingual, highly trained staff can help you make the most of your Vancouver experience and plan your journeys into British Columbia and beyond.Stop by and see us!
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TripAdvisor Reviewer Highlights

Read all 30 reviews
Visitor rating
  • 16
    Excellent
  • 7
    Very good
  • 3
    Average
  • 2
    Poor
  • 2
    Terrible
Most recent review
Great source of information for Vancouver's attractions

We wanted to go on a tour that went to the Capilano suspension bridge and Grouse Mountain, and were assisted very quickly, despite being busy. We were given enough advice to be... read more

5 of 5 starsReviewed December 31, 2014
Mike C
,
Reigate, United Kingdom
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30 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • German first
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  • Any
English first
Reigate, United Kingdom
Top Contributor
68 reviews 68 reviews
37 attraction reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 31, 2014

We wanted to go on a tour that went to the Capilano suspension bridge and Grouse Mountain, and were assisted very quickly, despite being busy. We were given enough advice to be able to make a booking for the following day. Definitely worth a visit for the information and advice provided.

Was this review helpful? Yes 1
Veronica C, Manager at Tourism Vancouver Visitor Centre, responded to this review

Thanks for your kind review, Mike! We hope you had a great time on your tour, please visit us again if you find yourself back in Vancouver. More 

Toronto, Canada
2 reviews
5 of 5 stars Reviewed October 20, 2014

What a pleasure to visit the tourist information centre in Vancouver. The staff could not be more helpful and informative. Leaflets of events and attractions line one wall of the centre and I came away with tons of information and maps, as well as being able to purchase reduced rate entrance tickets to the botanical gardens. It was such a... More 

Was this review helpful? Yes 2
Veronica C, Manager at Tourism Vancouver Visitor Centre, responded to this review

Susan, thank for your wonderful review. Glad you enjoyed your visit to our Visitor Centre, we look forward to welcoming you next time you're in town. More 

Winnipeg
Senior Contributor
42 reviews 42 reviews
27 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 14, 2014

I recommend that travelers go to the Vancouver Information Centre to book their tours and get information about the city, restaurants and attractions. Kevin was especially helpful and ensured that we got on all the tours we wanted. He was very informative and efficient.

Was this review helpful? Yes 3
Veronica C, Manager at Tourism Vancouver Visitor Centre, responded to this review

Thank you for the glowing review Jocelyn. Kevin will be delighted to hear you had a good time. Hope to see you back in Vancouver again soon! More 

Senior Contributor
28 reviews 28 reviews
21 attraction reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 5, 2014

Its in a great location downtown on the Burrard Inlet. the show is well organized and aimed at the car crowd. You may see some of new models and get a test drive.

Was this review helpful? Yes 1
UK
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 23, 2014 via mobile

Just a quick note to say I have been here 3 or 4 times and have found the staff incredibly helpful. They almost trip over each other to get to you to help you they are so friendly. In fact this morning when i went in they even gave me free coffee and donuts. I was out in less than... More 

Was this review helpful? Yes 3
Veronica C, Manager at Tourism Vancouver Visitor Centre, responded to this review

Thanks for the review! We hope to see you again soon, though I can't promise the coffee and donuts every time! More 

Gulf Shores, Alabama
Top Contributor
105 reviews 105 reviews
39 attraction reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed May 19, 2014

Located across the street from Canda Place. Staff is very friendly, and helpful. They have several people in there to help you. No waiting. They seem to really want to help you, and are glad you are there to visit. Anything you want to know about the area. things to do, etc. you should stop in for a quick visit.

Was this review helpful? Yes 2
Veronica C, Manager at Tourism Vancouver Visitor Centre, responded to this review

Thanks for the great review. We look forward to seeing you again if you're ever back in Vancouver. More 

100 Mile House, British Columbia
Senior Contributor
32 reviews 32 reviews
9 attraction reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed January 30, 2014

Tourist info will give you maps and help you find something wonderful to do. Inside the tourist info you can also buy some last minute tickets for venues in Vancouver at great prices.

Was this review helpful? Yes 3
Veronica C, Manager at Tourism Vancouver Visitor Centre, responded to this review

Thanks for the review! Glad you were able to utilise so many of our services, including the feature priced (and regular priced) event tickets at Tickets Tonight. Hope to see you again soon. - V More 

Invercargill, New Zealand
Senior Contributor
26 reviews 26 reviews
9 attraction reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed November 20, 2013

When I travel I always like to check out the local visitor centre to get ideas of where to go. This was the most unhelpful visitor centre I have ever been to, anywhere in the world. I will admit the second women I spoke to was more helpful than the first one. When I visit somewhere I prefer to do... More 

Was this review helpful? Yes 1
Veronica C, Manager at Tourism Vancouver Visitor Centre, responded to this review

Thank you for your feedback. I am saddened to hear that your visit to our Visitor Centre was less than satisfactory. We do try and offer a wide range of activities and options for all types of travellers, so it is disappointing to hear that our staff and volunteers were not able to provide you with information and suggestions to... More 

Orlando, Florida
Top Contributor
114 reviews 114 reviews
33 attraction reviews
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed September 8, 2013

The personnel at Tourism Vancouver are great to deal with. You can contact them in advance for travel/tour information, plus make it your first stop when you actually arrive in downtown Vancouver. They can recommend just about anything you're interested in seeing or doing. You go Tourism Vancouver!

Was this review helpful? Yes 3
Veronica C, Manager at Tourism Vancouver Visitor Centre, responded to this review

Thanks so much! Hope to see you again in Vancouver soon. - V More 

Northborough, Massachusetts
Top Contributor
111 reviews 111 reviews
39 attraction reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed August 19, 2013

You get a nice visitor attentions, well explained available tours and the prices you get through the visitor center are much lower that if you buy them outside. Get the City Pass, it worth it ..

Was this review helpful? Yes 4

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