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Tourism Vancouver Visitor Centre

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Address: 200 Burrard Street | Across the street from the Vancouver Convention Centre and Canada Place, Vancouver, British Columbia V6C 3L6, Canada
Phone Number: +1 604-683-2000
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9:00 am - 5:00 pm
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Hours:
Sun - Sat 9:00 am - 5:00 pm
Description: Visit the Tourism Vancouver Visitor Centre to make all your Vancouver...
Visit the Tourism Vancouver Visitor Centre to make all your Vancouver plans.The Visitor Centre offers free information and reservations services with exclusive savings on selected products such as attractions admissions, adventure products, sightseeing tours and lift tickets.Need a map? Want suggestions for dinner? Need help planning activities or booking a tour? We have a complete collection of current information on every aspect of Metro Vancouver.We also book accommodations across British Columbia at the best rates.The Visitor Centre is your one stop shop. Our professional, multilingual, highly trained staff can help you make the most of your Vancouver experience and plan your journeys into British Columbia and beyond.Stop by and see us!
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TripAdvisor Reviewer Highlights

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Visitor rating
  • 23
    Excellent
  • 10
    Very good
  • 5
    Average
  • 2
    Poor
  • 3
    Terrible
Extremely helpful

Basically, if they do not have it, no one has, Very helpful, both in providing material and suggests to get to locations,. no hurry, gave you time to discuss

4 of 5 starsReviewed June 27, 2015
keith47
,
Westcliff-on-Sea, United Kingdom
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43 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Carlsbad, California
Level Contributor
98 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed August 18, 2015

I always try to get to the visitor's center first things wherever I go. Most of the volunteers are very passionate about their city.In this case, I had already called them about 10 times from the US. They were always helpful with anything I asked. If you go on a Wednesday, ask for Leo. He told us about some real... More 

Was this review helpful? Yes 1
Veronica C, Manager at Tourism Vancouver Visitor Centre, responded to this review

Thanks for the review Laura! I think I remember you ladies stopping in, glad you had a good time. As for Leo, we can't agree with you more, he is great at what he does. More 

Alexandria, VA
Level Contributor
918 reviews
429 attraction reviews
common_n_attraction_reviews_1bd8 348 helpful votes
5 of 5 stars Reviewed August 17, 2015

A full menu of information about Vancouver with a welcoming and knowledgeable staff. Numerous maps, pamphlets and directions are available about the city and the surrounding area. The staff will provide some very helpful hints about how to see the major sites without being overwhelmed. Right across from the Convention Center, it faces a plaza that is the departure point... More 

Was this review helpful? Yes
Veronica C, Manager at Tourism Vancouver Visitor Centre, responded to this review

Thanks for stopping by and thanks for the review! More 

Kuwait city
Level Contributor
99 reviews
50 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed August 14, 2015

Conveniently located at Canada Place and surrounded by public transport options, hotels, cruise piers, convention centers, restaurants, parks . . . This place is busy but well staffed with knowledgeable and friendly facilitators. Here you can get all your questions answered and choose from a myriad of brochures, maps, and advice to make your visit to beautiful Vancouver even more... More 

Was this review helpful? Yes
Veronica C, Manager at Tourism Vancouver Visitor Centre, responded to this review

Thanks for the review Yuri. Would love to see you in our beautiful city again soon! More 

Westcliff-on-Sea, United Kingdom
Level Contributor
172 reviews
66 attraction reviews
common_n_attraction_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed June 27, 2015

Basically, if they do not have it, no one has, Very helpful, both in providing material and suggests to get to locations,. no hurry, gave you time to discuss

Was this review helpful? Yes
Veronica C, Manager at Tourism Vancouver Visitor Centre, responded to this review

Thank you for taking the time to write the review. We are glad to hear we were able to help. Be sure to stop by again if ever you are back in town. More 

Rock Creek, Canada
Level Contributor
363 reviews
202 attraction reviews
common_n_attraction_reviews_1bd8 90 helpful votes
5 of 5 stars Reviewed June 23, 2015

Here you will find everything you want and more. Hotels, attractions, maps,restaurants etc. very great staff and very helpful. Even information for other places in be for your visits.

Was this review helpful? Yes 1
Veronica C, Manager at Tourism Vancouver Visitor Centre, responded to this review

Thanks Marie for taking the time to write the review. We hope to see you again some time. More 

Otley West Yorkshire
Level Contributor
459 reviews
299 attraction reviews
common_n_attraction_reviews_1bd8 153 helpful votes
5 of 5 stars Reviewed June 14, 2015 via mobile

needed some information and tickets so popped. We were seen by a really nice guy Ernest. We'd only got to Vancouver the day before and had various questions. He gave us all the info we needed and also supplied us with booklets, timetable for ferries etc. we were also able to purchase tickets for the woman's World Cup.

Was this review helpful? Yes
Veronica C, Manager at Tourism Vancouver Visitor Centre, responded to this review

Thanks for the review Bryan! Ernie is great! We'll let him know you appreciated his assistance. More 

Level Contributor
20 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 5, 2015

I went twice to get information for my stay in Vancouver. Firstly, the guy I saw didn't seem to have a clue what was going on. On the second visit I was after leaflets for different tours, trips etc. When I asked if they had any more available, I received a blank look... Not helpful! Luckily, I found the information... More 

Was this review helpful? Yes
Veronica C, Manager at Tourism Vancouver Visitor Centre, responded to this review

First off, thank you Leo for visiting our Visitor Centre. Secondly, I am sorry to hear your experience was less than satisfactory, this is definitely not the impression we want make on our visitors. I will be sure to share your review with our staff in hopes of us being a little more helpful and knowledgeable in the future. Thank... More 

Richmond,B.C
Level Contributor
10 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 19, 2015

This information office is a wealth of information about everything about B.C. Centrally located downtown. The maps they give out are excellent.

Was this review helpful? Yes
Veronica C, Manager at Tourism Vancouver Visitor Centre, responded to this review

Thank you for your review, we love helping people discover our city and province. More 

Belfast, United Kingdom
Level Contributor
566 reviews
328 attraction reviews
common_n_attraction_reviews_1bd8 254 helpful votes
5 of 5 stars Reviewed March 27, 2015

A great central reference point with lots of friendly staff. I use it as my daily planner and its close to so many amenities

Was this review helpful? Yes
Veronica C, Manager at Tourism Vancouver Visitor Centre, responded to this review

Glad we could be of help during your stay! Come visit us again soon. More 

Vancouver, Canada
Level Contributor
51 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed March 20, 2015

Any thing you need to know. Hotel, restaurant, game tickets, conferences. Just go there. Also the location is excellet. Its a foot step away from Canada place promenade. The people who works are very nice people.

Was this review helpful? Yes
Veronica C, Manager at Tourism Vancouver Visitor Centre, responded to this review

Thanks for the review Mila! We hope to see you again soon. More 

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?