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Address: Hazel Avenue, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Phone Number: 780-852-7238
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TripAdvisor Reviewer Highlights

Read all 36 reviews
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cold but warm service and supplies

Amazing service of bus shuttle, clean supplies, help putting on and off gear with least amount of cold (heat was running to get on and off out of swimsuit) aS the day was rainy... read more

4 of 5 starsReviewed September 2, 2014
Robert H
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36 Reviews from our TripAdvisor Community

Date | Rating
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English first
Senior Reviewer
6 reviews 6 reviews
3 attraction reviews
4 of 5 stars Reviewed September 2, 2014

Amazing service of bus shuttle, clean supplies, help putting on and off gear with least amount of cold (heat was running to get on and off out of swimsuit) aS the day was rainy. Guides were friendly and fun. Didn't like how river was a bit too calm and we didn't get to paddle a lot. But maybe that is... More 

Was this review helpful? Yes
Philadelphia, Pennsylvania
Contributor
15 reviews 15 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 28, 2014

Would highly recommend this rafting company. Ended up in the river by mistake and luckily the crew was very professional, focused and experienced. Added to my adventure. River was extraordinary and trip was well organized.

Was this review helpful? Yes 2
Lacombe, Canada
Contributor
16 reviews 16 reviews
5 attraction reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 22, 2014

Not only was the trip amazing, but the guides were nice to look at, and very knowledgable. All staff that we encountered were very friendly and ensured that we had a great time. We were unsure of which trip we would enjoy most, but the agent ensured that we were on the challenging trip. I was nervous, but my husband... More 

Was this review helpful? Yes 1
Edmonton, Canada
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 19, 2014

Our family LOVED this awesome adventure!! We went on the Canyon Run trip and it was just right for our family! There's a good mix of manageable rapids and calm waters as you venture through the canyon. My hubby went white water rafting when he was a kid, but the kids and I had never experienced the thrill of white... More 

Was this review helpful? Yes 2
New Zealand
Contributor
11 reviews 11 reviews
9 attraction reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 8, 2014

We booked the 3.5 hour trip as we wanted to really spend time on the river. As we have two children 7 and 9 we chose this trip because they could paddle and it was a good level for everyone. We did look at trips where you have a guide paddle for much less price but the boys were keen... More 

Was this review helpful? Yes 2
RaftingJasper, Front Office Manager at Jasper's Whitewater Rafting Company, responded to this review

Hello, I am very sorry to hear that you did not enjoy your trip on the Athabasca Falls: Canyon Run. We do try our best to accurately describe trips to our customers and I apologize that it was not satisfactory. This trip is a family friendly option, suitable for families with children over the age of 6. In the interest... More 

Dublin
Senior Contributor
21 reviews 21 reviews
3 attraction reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 6, 2014 via mobile

Never judge a book by its cover!! When we saw the group of bearded,long-haired guides we were a bit concerned about their competence. However, the guides were knowledgeable, entertaining, and thoughtfully aware of meeting the needs of the participants. We did the gentler rafting down the Athabaska river. It was a good introduction to rafting and great to see jasper... More 

Was this review helpful? Yes
Baltimore, Canada
Contributor
16 reviews 16 reviews
9 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 21, 2014

My family and I absolutely loved this trip. We did the Athabasca River trip and it was amazing. More than worth the money. I will tell you to eat breakfast before you go. There is a lot of exercise if you wish but you really don't have to paddle that much. We had a great experience and our guide was... More 

Was this review helpful? Yes 1
Hitchin, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 9, 2014

Experienced a class 2, hour rafting session and absolutely loved it. Everyone was really friendly from the person in the shop we booked it with to the very chatty guides Jarred and Jerome. The photographer got some excellent shots to document our journey. Felt in very safe and trusted hands. The ride was a bit tame with only a two... More 

Was this review helpful? Yes 4
Muscat, Oman
Senior Contributor
33 reviews 33 reviews
11 attraction reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 20, 2013

We booked this trip months in advance. I recommend these guys and they really looked after us on our first rafting trip. Good thing they give you wetsuits though as you need them. The water was a rush and that first time it hits you...certinly brings you back to reality. We did the Sunwapta river trip which was 10km in... More 

Was this review helpful? Yes 3
Sherwood Park, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 20, 2013

My wife and I and our two sons did the class 3 Sunwapta river trip with these guys last month. All the staff from the office people we booked with to the bus driver and all the guides were unfailingly friendly, patient, courteous and professional and obviously enjoyed what they were doing and my kids had a great time. While... More 

Was this review helpful? Yes 3

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