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Oasis Wellness Centre & Spa

880 16 Avenue Southwest, Calgary, Alberta T2R 1J9, Canada (Downtown)
(403) 216-2747
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Ranked #27 of 56 activities in Calgary
Type: Health Clubs, Spas
Most recent review
- Feb 28, 2014
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31 reviews from our community

Visitor rating
Date | Rating
  • English first
  • Any
English first
11 reviews 11 reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 28, 2014 via mobile

I would like to say firstly that I am surprised at some of the very negative experiences people have had. I would like to share my experience. :my initial phone call was two days prior and I spoke with a gentleman named Jeff and he was very polite,gracious and accommodating. :I arrived 30min prior to my first appointment and was... More

Was this review helpful? Yes
Orlando, Florida
1 review
5 of 5 stars Reviewed February 24, 2014

I am a frequent Oasis customer and enjoy the services whenever I’m in Calgary. I’m shocked by some of the negative comments as I have never had even a remote issue in over ten years as a customer. I had the pleasure of enjoying a 90 massage yesterday and my therapist, Brandyn, was amazing. The steam room was fantastic as... More

Was this review helpful? Yes
Calgary, Canada
1 review
1 of 5 stars Reviewed February 6, 2014

I think the Massage Therapists at this stink joint only pretend to be registered. They are not recognized by my Insurace company and so I pay for shoddy service out of my pocket. The booking process needs to ensure that I am able to claim for the service not make it encumbant on me to understand what training the Therapists... More

Was this review helpful? Yes
Peter S, Owner at Oasis Wellness Centre & Spa, responded to this review

Hi Murray L, Please accept my sincerest apology for any undue stress this situation may have caused. As discussed, the insurers are continually revising their policies and we are constantly working to stay ahead of these changes. I appreciate your openness to connect and I am delighted that this situation has been resolved. We understand that Amanda is in good... More

Calgary, Canada
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 29, 2013

Horrible...Horrible...Horrible. After such horrible reviews all over the web, i was very reluctant to return to this spa as its been a long time since i've gone to it. It's been a very stressful month and i was very much looking forward to a day of Zen and relaxation. One of the main reasons i decided to go ahead with... More

Was this review helpful? Yes 4
Calgary, Alberta, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 7, 2013

I had the Teye body wrap done with a Living Social coupon. The spa is a beautiful environment, and all the little extras like the robe/slippers, the lockers, and the refreshments were great. My wrap was done by Emily, who was very good and accommodating, and it was quite the decadent experience. Loved the cucumber/lemon water afterwards also, and overall... More

Was this review helpful? Yes 1
Calgary, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 21, 2013

My cousin and I had a pedicure and facial booked over the long weekend. It was a Teambuy, and they added the 18% gratuity, but I must say, the technician I had, Angelina, from Russia, was so wonderful. I have been to many spas, and I must say that Angelina has been one of the best estheticians I have had.... More

Was this review helpful? Yes 2
Peter S, Owner at Oasis Wellness Centre & Spa, responded to this review

Hi NICBu, We’re glad to hear Angelina treated you so well! We’re lucky to have her on our team. We do append an 18% gratuity to Teambuy and other similar offers as with the deep discounts offered in those deals, we want to ensure our talented estheticians and massage therapists are compensated similarly to full-price services.. Thank you for taking... More

2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 25, 2013

I bought a groupon for a facial and pedicure. First off they add a 18% gratuity --- that's annoying I like to tip according to service not be told what to tip. I had an eyebrow wax with the facial and had a reaction. My skin flared up, it was red, swollen and very painful. Two days later I developed... More

Was this review helpful? Yes 3
Peter S, Public Relations Manager at Oasis Wellness Centre & Spa, responded to this review

Hi Eveshay, We're sorry to hear your visit to the Oasis was less than extraordinary and that your concerns were not addressed via email. We did have a recent server issue that is likely to have impacted your email, as we've been unable to find it in our system. We welcome you to contact our guest services manager at office@experienceoasis.ca... More

Calgary, Canada
Senior Contributor
21 reviews 21 reviews
3 attraction reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed January 11, 2013

This spa has really gone downhill in recent years. It used to be great - but now its only redeeming qualities are the lounge and group areas. The staff is nice enough but services are not up to par of other local spas, and the staff is constantly trying to upsell you on services - which really takes away from... More

Was this review helpful? Yes 3
Calgary, Canada
Top Contributor
117 reviews 117 reviews
15 attraction reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed January 9, 2013

Its located on the bottom floor, so there are no windows, but they manage to keep it feeling cozy not gloomy. I would say the service I've recieved there has been medium to good, never excellent, it all depends on the person you get. Its a nice place for groups, mani-pedis that sort of thing, and I've had some luck... More

Was this review helpful? Yes
Calgary, AB CANADA
5 reviews 5 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed December 2, 2012

After my massage but before my facial they put me in a waiting room. And forgot about me. I went to the front twice to say hey I have been waiting a long time. Then they said that they didnt have time to do my facial and could I just pay for the massage and come back another day. Ridiculous!... More

Was this review helpful? Yes 1

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