We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairmont Chateau Lake Louise

Historic walking areas, Sights & Landmarks
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: Lake Louise Dr., Lake Louise, Banff National Park, Alberta T0L 1E0, Canada
Phone Number: 403-522-3511

TripAdvisor Reviewer Highlights

Read all 516 reviews
Visitor rating
  • 324
    Excellent
  • 118
    Very good
  • 53
    Average
  • 12
    Poor
  • 9
    Terrible
Most recent review
A plus customer service, impressive European style hotel.

This hotel is a must see...everything from the huge formal public spaces, the grand views of the lake and mountains, the impeccable customer service and the good food make it a... read more

5 of 5 starsReviewed February 22, 2015
Jean S
,
Austin, Texas
Add Photo Write a Review

516 Reviews from our TripAdvisor Community

Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Austin, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015

This hotel is a must see...everything from the huge formal public spaces, the grand views of the lake and mountains, the impeccable customer service and the good food make it a bucket list event. There were many many little kind acts offered to me by the staff....they went out of their way repeatedly. Example: they drove me to another hotel... More 

Was this review helpful? Yes
Vancouver, Canada
Senior Contributor
44 reviews 44 reviews
11 attraction reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 17, 2015

No room there but the inside design its formidable. They a a few restaurants with really nice views of the lake and moutains. Small two people bathroom for man close to the cafe , not enough for the amaount of people.

Was this review helpful? Yes
Brampton
1 review
5 of 5 stars Reviewed February 12, 2015

Hiking in the winter to Johnston Canyon Falls and up Mount Victoria on snowshoes was a lifetime highlight. The tour guide gave a full history lesson and provided enjoyment and knowledge throughout. Ski Lake Louise shuttle was a 10 minute drive.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Sydney, Australia
Senior Contributor
21 reviews 21 reviews
13 attraction reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 8, 2015

A brand hotel from times past still provides that felling of what it must have been to travel from one side of Canada to the other and have a beautiful stop along the way, with such a beautiful lake. Of course in the winter the lake is covered in snow, a realisation that should have already dawned but only comes... More 

Was this review helpful? Yes
Calgary, Canada
2 reviews
5 of 5 stars Reviewed February 4, 2015

everything from start to finish.A bit pricey,but it was a great visit.The hotel staff really knew how to treat it's guests

Was this review helpful? Yes
Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 4, 2015

Rooms are a little dated and there was no parking available but the hotel itself is exceptional. Beautiful spot and lots to do! The spa was AMAZING, had a hot stone massage, highly recommended! Really nice to wake up in the mountains :)

Was this review helpful? Yes
Troy, New York
Senior Contributor
22 reviews 22 reviews
15 attraction reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed January 27, 2015

This gem of a lake is one of a kind. It was so disappointing to see the fairmont over looking this beautiful natural wonder. Was disgusted to see this.

Was this review helpful? Yes
Chicago, Illinois
Top Contributor
306 reviews 306 reviews
42 attraction reviews
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed January 22, 2015

We stopped in the lounge for a snack and a drink during our visit to Lake Louise. The hotel is incredibly beautiful, with great views of the Lake from the lounge.

Was this review helpful? Yes
San Diego, California
Contributor
18 reviews 18 reviews
5 attraction reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 20, 2015

Location, Location, Location... need I say more. We did not stay here... we stayed at the Post and are happy we did. The Chateau is a bit of a scene... A tad much for the middle of a National Park. I'm happy we visited and dined here but thrilled we stayed at the Post instead.

Was this review helpful? Yes
Liberty Hill, Texas
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 16, 2015

Still great views, great scenery and loved walking and playing in the snow. Service and shuttles provided by the hotel were all good also. Now for the bad parts. Rooms are just average, great views of lake louise but the rooms themselves are nothing special. Way overpriced at $690 a night. Had the worst service ever at the red poppy... More 

Was this review helpful? Yes 1

Travelers who viewed Fairmont Chateau Lake Louise also viewed

Lake Louise, Banff National Park
Lake Louise, Banff National Park
 
Lake Louise, Banff National Park
Lake Louise, Banff National Park
 

Been to Fairmont Chateau Lake Louise? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Fairmont Chateau Lake Louise and other visitors
1 question
Ask a question
chicago

See all questions (1)

Questions? Get answers from Fairmont Chateau Lake Louise staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?