We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Willow Stream Spa at The Fairmont Banff Springs

405 Spray Avenue, Banff, Banff National Park, Alberta, Canada
403-762-2211
Improve this listing
Ranked #6 of 38 Activities in Banff
Certificate of Excellence 2014
Type: Spas
5 visitor photos
Write a Review

107 reviews from our community

Visitor rating
    83
    15
    5
    2
    2
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Calgary
Contributor
12 reviews 12 reviews
6 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 22, 2014

The spa was an incredible experience that not only helped support healing of a knee injury and alleviated the pain associated with it, but provided a deep relaxation and meditative experience. The staff were wonderful and the facility was beautiful, clean, bright, inviting with all the amenities that you could wish for.

Was this review helpful? Yes
sherwood park, alberta
Senior Reviewer
7 reviews 7 reviews
3 attraction reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 15, 2014

I've waited a long time to write this review, as it was actually a bit traumatizing. In Oct/13, I was hoping for some relaxing spa time. I am a Fairmont Platinum member (ie. stay 30+ nights per year in their hotels), and thus had a reward certificate for a complimentary "classic" manicure and pedicure. I knew from the previous year... More

Was this review helpful? Yes
Newcastle upon Tyne, United Kingdom
Contributor
17 reviews 17 reviews
4 attraction reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 11, 2014

I found the spa to be very nice. Extremely clean and professional. Very friendly and helpful staff. There weren't enough loungers in the pool area though which was a bit frustrating as would have liked to have relaxed in there. The treatments were good, not the best I've had and they were very very expensive. If I had been paying... More

Was this review helpful? Yes
Rochester, New York
Senior Contributor
23 reviews 23 reviews
7 attraction reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 10, 2014 via mobile

My husband and I splurged on a couples message and afternoon at the spa for our honeymoon, and after days of hiking, kayaking, and driving, we were looking forward to this. Our massages were good, but not spectacular. I've been to spas with nicer facilities for far less, and was surprised by this. The mineral baths were the highlight and... More

Was this review helpful? Yes 1
Orangeville, Canada
Senior Contributor
27 reviews 27 reviews
5 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 27, 2014

My two daughters surprised me with a visit to this spa to celebrate an early birthday. What an fantastic day. The spa is very clean with lots of places to go and enjoy. The round mineral pool was the most favourite of mine. I went in it many times. There is two lounge areas. One for men and women and... More

Was this review helpful? Yes 2
Edmonton, Canada
Senior Contributor
29 reviews 29 reviews
6 attraction reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 22, 2014

I agree with those who say they loved every minute of their visit to this spa. I was not really big on spas in general but after my visit here for the rose renewal package I am forever spoiled for other spas. My aunt and I went together and while we were unfortunately unaware we needed our swimsuits and ended... More

Was this review helpful? Yes
Yellowknife, Canada
Senior Contributor
26 reviews 26 reviews
9 attraction reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 2, 2014

I absolutely LOVED every minute of my visit to the Willow Stream spa. The place is incredible and worth every penny. I spent the whole day there, starting off with a visit to the steam room, then the mineral pools, including the hot/medium/cold waterfalls. The staff there are top notch which makes the overall experience even better. I had a... More

Was this review helpful? Yes
Calgary, Canada
Top Contributor
315 reviews 315 reviews
178 attraction reviews
170 helpful votes 170 helpful votes
5 of 5 stars Reviewed June 30, 2014

You should give yourself at least 45 minutes to an hour before your appointment to enjoy all of the spa facilities. Complete the spa ritual, soaking in each of the three different plunge pools and then the mineral pool. Relax on the lounge chairs or enjoy the outdoor pool and sun deck. I purchased the majestic blue package; it was... More

Was this review helpful? Yes 2
Digby, Canada
Contributor
20 reviews 20 reviews
3 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 25, 2014

This was a great experience with the 3 soaking tubs and the mineral pool. Very relaxing environment with the lounge areas, saunas, steam rooms, and hot tubs. Go after 7pm and get a discount rate. If you are Fairmont Club member that will get you a further discount.

Was this review helpful? Yes 2
Portland, Oregon
Top Contributor
132 reviews 132 reviews
32 attraction reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed June 18, 2014

Jennifer gave me a much needed Swedish massage and I can't recommend her or the spa enough. The lounge areas have everything you need and you can spend time in the pools as well. Splurge and treat yourself.

Was this review helpful? Yes

Travelers who viewed Willow Stream Spa at The Fairmont Banff Springs also viewed

Banff, Banff National Park
Banff, Banff National Park
 
Banff, Banff National Park
Banff, Banff National Park
 

Been to Willow Stream Spa at The Fairmont Banff Springs? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Willow Stream Spa at The Fairmont Banff Springs, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Manage your listing