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Willow Stream Spa at The Fairmont Banff Springs

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Address: 405 Spray Avenue, Banff, Banff National Park, Alberta, Canada
Phone Number: 403-762-2211
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TripAdvisor Reviewer Highlights

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  • 114
    Excellent
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    Very good
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  • 4
    Terrible
I can't wait to go back

Friends and I decided to go to the Banff Springs Hotel for a girls day out - afternoon tea and pedicures (ok not in that order). The pedicures at Willowstream spa were wonderful... read more

5 of 5 starsReviewed August 19, 2015
Ceallaigh76
,
Calgary, Alberta CANADA
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146 Reviews from our TripAdvisor Community

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Date | Rating
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English first
Burlington, Canada
Level Contributor
21 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed August 25, 2015 NEW

I have been going to spas for years and also using trip advisor, I have never written a negative post to date but this is going to be the first..........perhaps my expectations were too high? I had planned for my husband and I to spend the day here and had booked a couples massage (very overpriced but considering the location... More 

Was this review helpful? Yes 1
Calgary, Canada
Level Contributor
9 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 22, 2015

My husband and I booked a couples massage here for our 8th anniversary and were completely disappointed on a wide scale. We thought that based on the prestige and price that we would be pampered and feel rejuvenated and fully relaxed after a morning of white water rafting. Everything started when we got there and they noted that I would... More 

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Calgary, Alberta CANADA
Level Contributor
40 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 19, 2015

Friends and I decided to go to the Banff Springs Hotel for a girls day out - afternoon tea and pedicures (ok not in that order). The pedicures at Willowstream spa were wonderful. The staff was welcoming and professional and the spa sparkling clean. We opted for the 75 minute Mountain Mint pedicures at $127 (including tip and tax) and... More 

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boston
Level Contributor
29 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 18, 2015

Love love love the pools. I can't describe how the mineral water int he pools feels but it is amazing. Don't miss it. We also had massages which were 5 star.

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Alberta, Canada
Level Contributor
17 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed August 16, 2015

Total relaxation, I love this spa! We've come many times. The various pools are fantastic, and even better during cold winter months.

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Ancaster, Canada
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 15, 2015

This is a beautiful spa with all the amenities that one could wish for. We had spa access for the day and thoroughly enjoyed the mineral baths, the sauna and jacuzzi pool. The locker rooms are large and well equipped. We certainly were relaxed after our afternoon at this lovely spa!!

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Dhahran, Saudi Arabia
Level Contributor
82 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed August 13, 2015

The Willow Spring Spa provides and excellent retreat in the mountains, but it is essential to book as far ahead as possible since this is a very popular destination! The staff are excellent and situated in an excellent facility. A day pass is also a good option since the overall environment is just relaxing.

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Saskatoon, Canada
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 11, 2015

We felt a sense of arrival from the moment we though the doors into the reception area. No doubt, this is the best spa I have every visited and every moment was savored. The spa facilities are quite extensive and it was very apparent that every spa detail was well attended to in true Fairmont style. We bought passes and... More 

Was this review helpful? Yes 1
Houston
Level Contributor
20 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 31, 2015

I had my hair and make up prepared for my wedding. The ladies were amazing. Really went out of their way to make me feel special and to provide outstanding services! Great attitude!!

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New York City
Level Contributor
23 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 27, 2015

Best spa in the Fairmont properties, hands down. Book a treatment at this one and get access for the day. Different temperature waterfall pools are fun. Go earlier in the day when all are out at activities. In late afternoon and early evening, spa gets busy.

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?