I can’t say enough good things about this spa. My husband and I spontaneously decided to avoid the cares of the day by heading to Banff for a massage, hot springs, and a nice dinner. The day turned out to be the best of the 4 “honeymoons” we took in the last couple months. I’m not a huge fan of... More

Staff were personable with great service. However after receiving my pedicure and told to wait 2 hours for my nails to be fully dry, and waiting 9 hours before wearing closed toe shoes my pedicure was ruined. Not worth the price, nor would I recommend to anyone.

There is something so magical about this spa. The smells, the music, the layout - I love it all. I try to make it up here once a year for a treat - sitting in the pools, eating the snacks, drinking the cucumber mint water while wrapped up in your cushy robe...bliss. The best part is the outdoor hot tub.... More

You are treated like royalty. It's a splurge but so worth it. The pools, hot tub and lounges are such a special experience. It's a must do!

Ok, so I love going to a spa, and I get massages alot, but the one I received from Amber was the best massage I have ever gotten. Don't forget, it is very expensive, with tip and tax it was about 220.00, but this includes the facilities to the pools/saunas/hot tubs etc., the co-ed lounge has tea/coffee/water/cookies etc. The ladies... More

We spent a night at the Banff Springs Hotel lately and booked ourselves in for a massage and i am so glad that we did. The spa was by far the best I have been to. Great massage therapist but honestly I could have had a mediocre massage therapist and would still recommend it. While treatments are expensive the spa... More

Excellent staff and treatments, all the ammenities are very nice. Good atmosphere, mineral pool area a bit cramped, hard to get a lounger.

My sister treated me to a day at the spa. I had 3 treatments that day. I started out with a stress relief massage which was amazing. I was asked about pressure and preference to suit my needs. My sister ordered us lunch and we ate in the coed lounge overlooking the snow covered mountains. I had a bento box... More

Our day in the spa make our weekend get away feel like a week away. We really enjoyed relaxing at the mineral pools and the service is top notch. Sign up for the Fairmont presidents club and save about 30 dollars on entry into the spa.