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Willow Stream Spa at The Fairmont Banff Springs

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Address: 405 Spray Avenue, Banff, Banff National Park, Alberta, Canada
Phone Number: 403-762-2211

TripAdvisor Reviewer Highlights

Read all 134 reviews
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  • 104
    Excellent
  • 18
    Very good
  • 5
    Average
  • 4
    Poor
  • 3
    Terrible
A must do if you stay here

I used the spa twice while I stayed here. The first time I had a massage which was amazing as I almost fell aleep. Thank you Holly it was one of the best massages I've ever had... read more

5 of 5 starsReviewed May 31, 2015
Marc H
,
Sydney, Australia
via mobile
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134 Reviews from our TripAdvisor Community

Date | Rating
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English first
Sydney, Australia
Level Contributor
37 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed May 31, 2015 via mobile

I used the spa twice while I stayed here. The first time I had a massage which was amazing as I almost fell aleep. Thank you Holly it was one of the best massages I've ever had . I used the spa pools both before and after . The second time was the day before we left . This time... More 

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Calgary
Level Contributor
13 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 29, 2015

We booked in for massage and to soak in the mineral pools. It was our second visit and we absolutely loved it. The only problem is that we arrived 15 minutes early (as per my telephone conversation) and still ended up being late because check in was so incredibly SLOW. The clerk pointed out that my receipt indicated I should... More 

Was this review helpful? Yes 1
Charleston, South Carolina
Level Contributor
48 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 29, 2015

I treated myself to three treatments here one afternoon after doing Plenary Session at a conference and three intense days. I went early but should have been there the entire day just to enjoy. Paul started with a shiatsu massage. Have had them before but this was the best. Then the most Majo. Anti aging facial done by Kelly who... More 

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Birmingham, Alabama, United States
Level Contributor
208 reviews
55 attraction reviews
common_n_attraction_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed May 18, 2015

Great treatment but $$$$$$$$$. 200 is the lowest price for a message. They are great, but high. Still it is in the hotel and very good.

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Calgary, Canada
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 6, 2015

This is a first class spa! The indoor and outdoor pools are amazing. The whole experience is very relaxing and worth every penny!

Was this review helpful? Yes 1
lethbridge
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed March 29, 2015

this was my first time to a spa, i was "pressured" by the other half for us to go to this spa because i needed some relaxation! i wasn't thrilled in the very least as we headed their ,i don't like people touching me so i was already expecting the worst! when we were checking into the spa , the... More 

Was this review helpful? Yes 1
Waterdown, Canada
Level Contributor
27 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed March 18, 2015

First off-It is Pricey BUT Well Worth It!!! I was staying at the hotel for 6 days and not planning on going to the spa as a look at the price list scared me. After 2 days of skiing, I decided that was enough for me and book the "Take a Break" pkg. The massage was with Mandy and was... More 

Was this review helpful? Yes 4
Calgary, Canada
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 17, 2015

We have stayed at the Banff Springs on a number of occasions, but Christmas is always extra special. The hotel is beautifully decorated and welcoming. The staff were wonderful and assisted in any way the could

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Toronto, Canada
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 5, 2015

The spa was immaculate, however, I was not satisfied with my treatment. I had the majestic blue package - full body exfoliation, wrap, and massage including scalp and feet. The massage was blah. BARELY got a foot massage. NO scalp massage. Disappointing esp because it cost a whopping $300. Good thing my boss paid for everything. Not going back again.... More 

Was this review helpful? Yes 1
Oakville, Ontario
Level Contributor
55 reviews
common_n_attraction_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed March 3, 2015

After a long and stressful conference, I treated myself to a relaxation massage on the last evening. The spa is beautiful (been there before) with excellent customer service, beautiful pools and luxurious offerings. But the thing that put my visit over the top was the skill and compassion of the massage therapist - Nicolle recognized my needs, took her time... More 

Was this review helpful? Yes 1

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Additional Information about Willow Stream Spa at The Fairmont Banff Springs

Address: Address: 405 Spray Avenue, Banff, Banff National Park, Alberta, Canada
Phone Number: 403-762-2211
Location: Canada  >  Alberta  >  Canadian Rockies  >  Banff National Park  >  Banff

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  • Will you pick up and drop off at my hotel?
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