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Banff Visitor Information Centre

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Address: 224 Banff Ave, Banff, Banff National Park, Alberta, Canada
Phone Number: 403-762-8421
Website
Today
9:00 am - 7:00 pm
Closed now
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Hours:
Sun - Sat 9:00 am - 7:00 pm

TripAdvisor Reviewer Highlights

Read all 351 reviews
Visitor rating
  • 202
    Excellent
  • 104
    Very good
  • 33
    Average
  • 9
    Poor
  • 3
    Terrible
Very helpful staff

Easy to find on the main street in Banff, this visitor information centre will provide you with all you need to know. There are tons of pamphlets and very helpful staff.

5 of 5 starsReviewed May 19, 2015
Cdn_explorer1800
,
Ottawa, Canada
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351 Reviews from our TripAdvisor Community

Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Bamfield, Canada
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 20, 2015

I thought this place would be great for children mostly young because of the type of information but they had great assistance with maps and traveling!

Was this review helpful? Yes 1
Ottawa, Canada
Senior Contributor
42 reviews 42 reviews
11 attraction reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 19, 2015

Easy to find on the main street in Banff, this visitor information centre will provide you with all you need to know. There are tons of pamphlets and very helpful staff.

Was this review helpful? Yes 1
Lawrenceburg, Indiana
Contributor
11 reviews 11 reviews
5 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 12, 2015

The staff was great but when we visited they closed a bit early, about 5 PM. The wait in line was short. They also sell park passes.

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed May 5, 2015

An excellent location in the village, a very informative display of surrounding attractions and culture. Staff patient and helpful. Als Also, they have easily identifiable and accessible public washrooms

Was this review helpful? Yes
Banff, Canada
Top Contributor
128 reviews 128 reviews
57 attraction reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed May 1, 2015

Great location and worth a visit. You can gather lots of info there. I go there once a year to get a pass for Banff National Park

Was this review helpful? Yes
Edmonton, Canada
Senior Contributor
33 reviews 33 reviews
17 attraction reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 30, 2015

Fantastic, knowledgeable, friendly service. The woman behind the counter had dates and times memorized.... any question I asked she had a ready answer for, and she was able to help me figure out an itinerary to fill our time there. Essential stop for planning your time in Banff.

Was this review helpful? Yes
Los Angeles, California
Senior Contributor
26 reviews 26 reviews
19 attraction reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 24, 2015

When you're in Banff, it doesn't hurt to stop here. I didn't stay too long here just grabbed a couple of maps and I was on my way. Since I have a relative who lives here and knows the spots already. One thing I found entertaining was the entrance. Each entrance has a sign to seperate english speakers from french... More 

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
6 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 23, 2015

My wife and I are long time fans of Banff, and every so often we decide it's time to explore some new trail or natural artifact. Starting at the Banff Visitor Information Centre is a great place to start. Why? They have great customer service folks who offer great advice. My experience has always had very patient individuals, happy to... More 

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 22, 2015

Had lots of knowledge. Good to get trail information. Had knowledge of entire Park Area. Their knowledge on hotels was very misinformed.

Was this review helpful? Yes
Whitehorse, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 18, 2015

Great staff with access to information to help you get about Camp spots, accommodation, tripping and back country Public computers and free phones

Was this review helpful? Yes

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Banff Visitor Information Centre and other visitors
2 questions
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Questions? Get answers from Banff Visitor Information Centre staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?