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Address: 300 Mountain Avenue | The Rimrock Resort Hotel, Banff, Banff National Park, Alberta, Canada
Phone Number: 1-403-762-3356
Website

TripAdvisor Reviewer Highlights

Read all 35 reviews
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  • 14
    Excellent
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    Very good
  • 2
    Average
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Most recent review
Massage was excellent

My husband & I had a couples massage during our stay at the Rimrock. The spa itself it extremely small. The change room is uncomfortable if there is more than two women in... read more

3 of 5 starsReviewed November 7, 2014
AlbertaChristiegirl
,
Calgary, Canada
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35 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Calgary, Canada
Top Contributor
104 reviews 104 reviews
29 attraction reviews
413 helpful votes 413 helpful votes
3 of 5 stars Reviewed November 7, 2014

My husband & I had a couples massage during our stay at the Rimrock. The spa itself it extremely small. The change room is uncomfortable if there is more than two women in there at a time. Even the area where you should be able to relax & enjoy a cup of tea or water while you wait for your... More 

Was this review helpful? Yes
Camrose, Canada
Top Contributor
89 reviews 89 reviews
18 attraction reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed October 23, 2014

I had the facial, the aesthetician was very skilled and I would have to say, it was one of the best facials I have had at a spa. The only downside to this spa, is that it needs an over-haul in the change room. It is so small and at one point 3 ladies were trying to manoeuvre around one... More 

Was this review helpful? Yes
Lethbridge, Canada
Contributor
15 reviews 15 reviews
6 attraction reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 25, 2014

I booked three treatments: massage, facial and pedicure. My massage was on the fourth floor in a private room. It would have been a lot nicer if the room was darker, the window was wide open. However, my massage therapist was absolutely fantastic!! Next was my facial, all I can say is I fell asleep for a second or two!!!... More 

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Edmonton, Canada
1 review
2 of 5 stars Reviewed May 6, 2014

I booked this spa, thinking that it would be close to the same calibre of another well-known spa in the area. Boy, was I wrong!! I was booked at the same time as a group of ladies visiting for a conference. Once I changed in to my robe, I was told that I could sit in the resting area where... More 

Was this review helpful? Yes
Erbil, Iraq
Contributor
20 reviews 20 reviews
3 attraction reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 25, 2014

Honestly I was a bit scared to book a spa day here with my mom after reading some of the reviews. But I did anyway as a few of the other places I looked into could not get us in together. As it turns out I'm glad I did. There were a few cons as stated in previous reviews. Such... More 

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Edmonton
Contributor
11 reviews 11 reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed February 20, 2014

For the price and location, one would think this "spa" would be great. It was not. The massage was amateur, the change rooms open up to a public area, so as you are naked and chaining into your robe, both men and women can see you if the door is opened. For our couples massage we were then escorted (in... More 

Was this review helpful? Yes
Solihull, United Kingdom
Senior Contributor
25 reviews 25 reviews
15 attraction reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 16, 2013

Excellent Hotel, very good facilities, excellent staff, superb cuisine. Rooms are overlooking mountains or aerial view of valley floor to Banff. Beautiful scenery and a bus service to Banff from the Hotel. Short walk up the road to the hot springs (also drop off point for buses) and a chance to see the wildlife. Very good value for money. Would... More 

Was this review helpful? Yes 1
Calgary, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 16, 2013

My husband planned a generous surprise and booked a night at the Rimrock, spa day and concert tickets for my friend and I about 2 weeks ago. This was to be my first night away from my toddler ever and with a friend I hadn't seen in several years so needless to say I was quite excited! We got a... More 

Was this review helpful? Yes 3
Cochrane, Canada
Top Contributor
88 reviews 88 reviews
22 attraction reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 8, 2013

We did the couples massage and stuck around for some pool time, exercise and squash play. Both massage's were excellent, great service. The squash court needs some air conditioning though, if you want a good sweat it is the place to go....too hot! The gym is in great shape and fully equipped though, very nice.

Was this review helpful? Yes 2
Leeds
Senior Contributor
27 reviews 27 reviews
7 attraction reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed March 17, 2013 via mobile

I booked a massage here only because my go-to hotel spa in Banff (a large well know hotel/'castle' nearby) was fully booked. Unfortunately this spa was no where near the standards of that one. Small changing areas, small lounge area with paper cups for water and tea, no lounger chairs by the pool, and not enough treatment rooms. I had... More 

Was this review helpful? Yes 2

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