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Address: 300 Mountain Avenue | The Rimrock Resort Hotel, Banff, Banff National Park, Alberta, Canada
Phone Number: 1-403-762-3356
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TripAdvisor Reviewer Highlights

Read all 41 reviews
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  • 14
    Excellent
  • 14
    Very good
  • 2
    Average
  • 5
    Poor
  • 6
    Terrible
A nice way to start the new year!

We booked a couples massage for New Year’s day and it was only ok. I have two disappointments: 1. The waiting room was small and seemed like an afterthought. it was an... read more

4 of 5 starsReviewed 4 weeks ago
bandmdunkley
,
Calgary, Canada
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41 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Calgary, Canada
Level Contributor
26 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked a couples massage for New Year’s day and it was only ok. I have two disappointments: 1. The waiting room was small and seemed like an afterthought. it was an uncomfortable place to wait. 2. We had to leave the spa to have our massage. They have converted a room in the regular part of the hotel on... More 

Helpful?
Thank bandmdunkley
Dublin, Ireland
Level Contributor
16 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed December 27, 2015 via mobile

I usually don't get too excited about hotel massage bookings and just hope for something relaxing. I was lucky enough to end up with Beth who gave me an amazing treatment as she was able to transition part way through to address a sore knee issue. I felt I received a custom tailored massage experience and left feeling fortunate. I... More 

Helpful?
Thank gec57
Millarville
Level Contributor
52 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 10, 2015

My wife and I are staying at the hotel so we've had a chance to use all of the facilities here. The spa and pool as well as the fitness area are all in the same area. The pool is very clean and has a very large hot pool as well as a swimming pool. The fitness room was also... More 

Helpful?
Thank Farenheit451
Calgary, Canada
Level Contributor
14 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed September 21, 2015

My husband and I booked treatments for a relaxing weekend and to celebrate our anniversary and birthdays. To begin: The spa is very small, the change rooms offer no privacy besides a curtain covering the door (have fun changing if there is more than one person in there), and the place is filthy; it's in need of a thorough cleaning.... More 

Helpful?
6 Thank 214KAT
Springfield, Virginia
Level Contributor
48 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 29, 2015

Very nice pool with few people in it. it was very nice for a morning swim and the fitness center was large, clean and welcoming. The hot tub was VERY hot.

Helpful?
Thank MK E
Level Contributor
19 reviews
common_n_attraction_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 17, 2015

I agree with other reviews that the changing facility isn't right . However... I had a hip to head back,shoulder,neck & head massage. Molly did an amazing job with a deep knot busting therapy that left me feeling amazing.

Helpful?
1 Thank Josie R
UK
Level Contributor
512 reviews
92 attraction reviews
common_n_attraction_reviews_1bd8 266 helpful votes
4 of 5 stars Reviewed June 11, 2015 via mobile

My Canadian friend booked this spa for us both as I was visiting from the UK. The only downside I could find was that the changing facilities are really poor in that there is no room and you basically stand outside a toilet and change. Plus the door opens to the public area so you could be half naked when... More 

Helpful?
1 Thank noodle1490
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 8, 2015

the desserts were sooo good-gluten free options and the steam room and sauna were lovely-the staff were great, very comfortable

Helpful?
2 Thank sally P
Calgary, Canada
Level Contributor
142 reviews
41 attraction reviews
common_n_attraction_reviews_1bd8 609 helpful votes
3 of 5 stars Reviewed November 7, 2014

My husband & I had a couples massage during our stay at the Rimrock. The spa itself it extremely small. The change room is uncomfortable if there is more than two women in there at a time. Even the area where you should be able to relax & enjoy a cup of tea or water while you wait for your... More 

Helpful?
2 Thank AlbertaChristiegirl
Camrose, Canada
Level Contributor
121 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed October 23, 2014

I had the facial, the aesthetician was very skilled and I would have to say, it was one of the best facials I have had at a spa. The only downside to this spa, is that it needs an over-haul in the change room. It is so small and at one point 3 ladies were trying to manoeuvre around one... More 

Helpful?
Thank travelcoleen

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