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Address: Av. de los Cocoteros s/n | Hotel Riu Vallarta, Nuevo Vallarta 63732, Mexico
Phone Number: 52 (322) 226 72 50
Website

TripAdvisor Reviewer Highlights

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Visitor rating
  • 60
    Excellent
  • 7
    Very good
  • 9
    Average
  • 1
    Poor
  • 1
    Terrible
Amazing!

I was at the spa for my wedding hair and make up done, which looked amazing. The ladies knew what they were doing and were absolutely fantastic!

Review collected in partnership with this attraction

5 of 5 starsReviewed July 21, 2015
,
Yukon, Canada
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78 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Spanish first
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English first
Yukon, Canada
5 of 5 stars Reviewed July 21, 2015

I was at the spa for my wedding hair and make up done, which looked amazing. The ladies knew what they were doing and were absolutely fantastic!

Review collected in partnership with this attraction

Was this review helpful? Yes
Essex, United Kingdom
1 review
5 of 5 stars Reviewed July 21, 2015

All the staff were really friendly and helpful. I had my wedding hair done along with my 3 bridesmaids had theirs done. We were all really impressed with what they did for us, especially me. I only had to show my stylist one picture the day before the wedding and she remembered the next day exactly what I wanted and... More 

Review collected in partnership with this attraction

Was this review helpful? Yes
Calgary, Canada
Level Contributor
26 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 20, 2015

Online reservation was easy. Paid the remainder of deposit day of appt. My husband and I had a 20 mind massage. It could have been longer for what we paid for. It was a wonderful addition to our vacation.

Review collected in partnership with this attraction

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed July 17, 2015

Made hot tub reservations on 2 different days. First day the tub was only half-working and colder than the hotel pool with cold water coming in. But the second day, after we complained at the front desk, the water was proper ja uzzi temperatures, though half the jets still didn't work. Elena and Joyce were friendly and all the staff... More 

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Chicago
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 16, 2015

We made a 9 am appointment for a couples massage. When we arrived, security at the gate would not let us park and told us we had to park down the block and walk to the property. My husband asked if he could drop me off at the lobby since the lobby is located on the second level around 25... More 

Was this review helpful? Yes
Paulina_scubacaribe, Marketing Manager at Renova Spa, responded to this review

Good afternoon, We are very sorry that you never got the chance to actually enjoy our services. Our spas don´t have any security, because are located inside all inclusive hotels. Therefore, you must be referring to the hotel security. We are not responsible for them nor the rules they follow. We apologize if they made you feel uncomfortable, but we... More 

Bronx, New York
Level Contributor
7 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 12, 2015

No vacation is complete until you have done the Spa. Please do yourself a favor and make sure you go to the Renova Spa.. I want to thank Nuevo Vallastra Nayarit, who took away all the stress of working two jobs. I want to thank the front desk staff at Renova Spas, Ms. Evelia Annel and Fernanda for your warmth,... More 

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Bloomington, Minnesota
Level Contributor
20 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed July 11, 2015

I made an appointment for a simple polish change for my toes. The employees are very nice but after three attempts to have the polish fixed I simply gave up. It looked awful. I know others have had good experiences but mine was anything but.

Was this review helpful? Yes
Paulina_scubacaribe, Marketing manager at Renova Spa, responded to this review

Good afternoon Sue, Thank you very much for sharing your opinion with us. We are very sorry for your bad experience with Renova Spa, we are verifying with our staff what could possibly happen, as all our team is prepare to do all the salon treatments. Your comment is very important for us. Hope to see you soon again in... More 

Level Contributor
30 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed July 6, 2015 via mobile

Spa at Riu Palace pacifico. A great facility connected to the gym. Locker room, showers, sauna and jacuzue all were spotless. Requested a deep tissue massage and was worried but Cecilia did a wonderful job.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed July 3, 2015

I was there in last week of june and had the fortune of enjoy of an Excellent service that was provided by all the staff at Renova Spa in los cabos from the manager Marilu and the receptionist anel and everyone there, they really make my day with an exceptional massage and make me want to go back soon. Thanks... More 

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1 review
5 of 5 stars Reviewed June 27, 2015

Great service people are very friendly i am completely satisfy whit de massage . Stephanie and Alejandra are the best!!!

Was this review helpful? Yes

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Additional Information about Renova Spa

Address: Av. de los Cocoteros s/n | Hotel Riu Vallarta, Nuevo Vallarta 63732, Mexico
Phone Number: 52 (322) 226 72 50
Location: Mexico  >  Pacific Coast  >  Nayarit  >  Riviera Nayarit  >  Nuevo Vallarta

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Renova Spa and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?