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Address: On the Marina | Across the street from the Omni Hotel, Puerto Aventuras, Mexico
Phone Number: +52 877 623 2491
Website
Today
9:00 am - 5:00 pm
Open now
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Hours:
Sun - Sat 9:00 am - 5:00 pm
Description: Aquanauts Dive Shop is a family run PADI 5 Star Center located on the...
Aquanauts Dive Shop is a family run PADI 5 Star Center located on the marina in Puerto Aventuras, about 15 minutes south of Playa del Carmen. We are a small shop providing personal service to our divers, providing long bottom times, allowing you to get the most out of each dive.
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TripAdvisor Reviewer Highlights

Read all 72 reviews
Visitor rating
  • 69
    Excellent
  • 0
    Very good
  • 0
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  • 1
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  • 2
    Terrible
First rate service and safety

I did my open water certification with Aquanauts 2 years ago and have dove with them on more than 20 dives. The entire operation is first class from the owners (Jim & Myrna) to... read more

5 of 5 starsReviewed April 27, 2015
Gary G
,
Scottsdale, Arizona
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72 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Scottsdale, Arizona
Senior Contributor
39 reviews 39 reviews
9 attraction reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 27, 2015

I did my open water certification with Aquanauts 2 years ago and have dove with them on more than 20 dives. The entire operation is first class from the owners (Jim & Myrna) to the dive Master (Nick) and the two boat personal. They always stress safety on every dive and the dive master is always in the water until... More 

Was this review helpful? Yes
Calgary, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 29, 2015

Thank you to he entire crew at Aquanauts. My 10 year old son did his open water at this shop and I cannot tell you how impressed I was. They were patient with him. The instruction he received was as good as it gets. Jim and his wife treated us like friends rather then customers. Nick loves teaching and it... More 

Was this review helpful? Yes
Carlsbad, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 24, 2015 via mobile

I'm using my wife's trip advisors account to update my previous post (Jess K) regarding Aquanauts Dive Shop. After my post we went to talk to Jim and Myrna and they were broken hearted to think that their 8 years trusted employees might do something like that. They more than compensated us for our loss even though it was totally... More 

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Carlsbad, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 22, 2015 via mobile

Friday March 20, took a dive from this shop,they have good equipment and expert instructors, as I needed a check out dive. Since Aquanauts would take cash payment until you close out your account at the end of your vacation. me and my partner had several hundred dollars in are backpacks left on boat while down diving. When we got... More 

Was this review helpful? Yes
Lindsay, Canada
Reviewer
3 reviews 3 reviews
3 attraction reviews
5 of 5 stars Reviewed March 9, 2015

Came back again. Can't stay away from this place. Went down to playa de Carmen on the bull shark dive. It was awesome, the next day William took to one of secret spots. It did not disappoint , lots to see, bigs eels, nurse sharks And thousands of fish. You guys made my day . Look forward to coming back... More 

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Minesing, Canada
1 review
5 of 5 stars Reviewed March 7, 2015

Completed my open water dives with Nick to complete my Recreational Diver certification. Had a wonderful experience and would not hesitate to recommend Aquanauts for anyone diving in the area. He thoroughly explained the requirements prior to the dive, and patiently supervised the completion of the skills, after demonstrating them first. The reefs were beautiful and being able to dive... More 

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Minneapolis, Minnesota
Contributor
11 reviews 11 reviews
5 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 24, 2015

I just got back from a week-long stay in Puerto Aventuras with my family and ended up diving with Aquanauts twice during that time. Let me start by stating that I’m a brand new diver. I’ve always wanted to try out scuba, and having missed doing it on other visits to this area, I figured this visit was the time... More 

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Camrose, Canada
2 reviews
5 of 5 stars Reviewed February 11, 2015

This place was very good at making sure my two sons were trained and could preform all the underwater tasks before heading out for their first open water dive. My one son unfortunately had a ear blockage and could not go past 20 feet, but the dive master worked with him for ten minutes before we both thought best for... More 

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New York, New York, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 21, 2015

These shop is all around amazing! I was a newly certified diver and dove 2 reef dives with Nick & Mauricio. They were awesome dive leaders, really maximize your bottom time, and spotting tons of fish, octopus, turtles & so many more! The boat crew is super helpful & take care of almost everything for you - you seriously just... More 

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Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
5 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 10, 2015

This is the Shop to use if you are one who values bottom time, and has good control of your air. Most dives will get you close to NDL, so you don't find yourself back on the boat with still 1/2 a tank left. I did my 5 dives with Mauricio. He is as fun, knowledgeable, and safe as they... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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