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Address: Plaza San Jose Local 25-26, San Jose del Cabo 23400, Mexico
Phone Number: +52 624 146 9410
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8:00 am - 7:00 pm
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Hours:
Sun - Sat 8:00 am - 7:00 pm
Description:

When our costumers use a Gray Line services, they know they are buying...

When our costumers use a Gray Line services, they know they are buying quality, convenience and peace of mind whenever they travel.We are your best source for professional and personalized transportation service

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TripAdvisor Reviewer Highlights

Read all 272 reviews
Visitor rating
  • 175
    Excellent
  • 32
    Very good
  • 10
    Average
  • 13
    Poor
  • 42
    Terrible
Pretty good tour

I usually don't like tours so when my wife and our friends booked me on this I was somewhat dreading it. They booked the city tour with a glass bottom boat tour of El Arco. So... read more

4 of 5 starsReviewed 1 week ago
MarkfromtheIsland
,
Victoria
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272 Reviews from our TripAdvisor Community

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Vancouver, Canada
Level Contributor
19 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Organized, informative, friendly workers greet you outside the airport when you pass through all the chaos. Vans were nice, clean, comfy. Drive to and from the airport were smooth and safe. Drivers were on time for pick up from the resort :)

Helpful?
Thank Cookiemonst3r
Victoria
Level Contributor
256 reviews
90 attraction reviews
common_n_attraction_reviews_1bd8 230 helpful votes
4 of 5 stars Reviewed 1 week ago

I usually don't like tours so when my wife and our friends booked me on this I was somewhat dreading it. They booked the city tour with a glass bottom boat tour of El Arco. So we got picked up right on time at our hotel - nice driver - clean and well kept small bus (14 passengers). We picked... More 

Helpful?
Thank MarkfromtheIsland
Okotoks, Canada
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We booked a ten person shuttle through Gray Line staffer Melissa Gibbs for a private shuttle from our home in San Jose del Cabo to Cabo San Lucas for a sunset cruise. Our driver Fernando was on time, and got us exactly where we were going right on time. He met us after the cruise and delivered us all home... More 

Helpful?
Thank Maureen G
Pittsburgh, Pennsylvania
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked round trip service between the airport and Cabo St. Lucas through Expedia. Pick up went smoothly, and there were only 2 or 3 other groups in the van, so we didn't waste a lot of time stopping at a million different hotels. Return service was the same, driver was on time picking us up, and we only made... More 

Helpful?
Thank W7343NVjd
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This review is based on my airport RT transportation and deluxe city tour with Greyline in mid-late Jan. I bought those 2 together through one of their reps Ignacio and got a deal (roughly 1/2 off of the RT transportation). Initially I booked a horseback-riding excursion through them but since there were differences in details (mainly price $99 vs $89... More 

Helpful?
Thank Brenda L
California
Level Contributor
13 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Grayline was our form of transportation to/from the airport. Facundo was our driver when we arrived and Pablo from our resort back to the airport. Vans were cleans and both drivers were punctual, safe, and friendly.

Helpful?
Thank Mara C
Knoxville, Tennessee
1 review
2 of 5 stars Reviewed 3 weeks ago

Grey line in Los Cabo from the airport to hotels does not care about customer comfort. They travel from the airport to the hotels using the thru town direction. Numerous stop lights are out and it takes at least 30 minutes extra to go this route. There is a toll road that bypasses all this congestion and goes directly to... More 

Helpful?
Thank Dave C
Toronto
Level Contributor
21 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I were staying at the Riu Palace in Cabo San Lucas and did a 6 hour tour with Gray Line. It was excellent! We started with a glass-bottom boat trip around Land's End into the Pacific. We shopped in town. We visited a glass blowing factory in San Jose Los Cabos (very interesting), had a wonderful Mexican... More 

Helpful?
Thank bjeanToronto
Nashville, TN
Level Contributor
22 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was a little hesitant to book this company after some not so nice reviews, however they were the most economical so I went ahead and booked it. From the moment I booked, the communication was great. Any questions I had were always answered immediately. The trip to the hotel was a little longer than expected, but this was mostly... More 

Helpful?
Thank JulzMartin
Anchorage, Alaska
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 5, 2016

We were in Cabo from Dec. 27, 2015 - Jan. 2, 2016. While there, we booked two trips through Francisco - a Gray Line rep at the RIU PALACE. Before I start - let me tell you that we have been to Mexico 6 times - so we are not uneducated about the tricks that can be played by some... More 

Helpful?
1 Thank lorimack
KaremCabo, Guest Relations Manager at Gray Line Los Cabos, responded to this review

Goof afternoon lorimack, Thank you for letting us know about the situation you had with our former employee on your last vacation. We apologize for any inconvenience you suffered. Customer satisfaction is Gray Line Los Cabos' Top Priority, thus the reason the sales representative does not longer represent our company. We will provide you with a proper refund for the... More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Gray Line Los Cabos and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?