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Gray Line Los Cabos

Plaza San Jose Local 25-26, San Jose del Cabo 23400, Mexico
624 146 9410
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Certificate of Excellence 2013
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Type: Tours
Owner description: When our costumers use a Gray Line services, they know they are buying quality, convenience and peace of mind whenever they travel.We are your best... more » Owner description: When our costumers use a Gray Line services, they know they are buying quality, convenience and peace of mind whenever they travel.We are your best source for professional and personalized transportation service. « less
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166 reviews from our community

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Date | Rating
  • English first
  • Spanish first
  • Any
English first
newton, nj
Senior Contributor
29 reviews 29 reviews
17 attraction reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 7, 2014

We took a city tour of Cabo San Lucas marina, where we took a glass bottom boat out to see the Los Arcos and the seal colony. An very modern air conditioned bus took us to both San Jose Del Cabo and Cabo San Lucas. We were given ample time to do some shopping and in San Jose, we were... More

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Las Vegas, Nevada
2 reviews
4 of 5 stars Reviewed March 18, 2014 via mobile

Fair prices, and staffs are friendly. Our driver I think his name is Aldo, was awesome he gave us a mini tour on our way to the airport.

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Salem, Oregon
2 reviews
5 of 5 stars Reviewed March 15, 2014

A great value, whether you set it up at the resort or prior to arrival. About 6 hours and we got a very good introduction to the Los Cabos region. Luis was a fantastic guide and his knowledge and love for the area was obvious. Next time I will take him up on the much longer Whale Watching tour! The... More

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Windsor, Canada
2 reviews
5 of 5 stars Reviewed March 9, 2014 via mobile

This is the second year we have used this company. We were picked up promptly at the airport (3 couples) by private transfer & they were waiting for us with a big sign with our name. We also booked our city tour with them. Tour guide was Lenny (by request) as we had him last year. We were greeted on... More

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New York, New York, United States
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 27, 2014

I did the city tour in los cabos with grey line and once again it was an awesome experience their tour guide Lenin Agular is an wonderful tour who's knowledge and professionalism is excellent whoever is listening in this organization should give this man a well deserved raise, every time I travel to Cabo I always do this tour just... More

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Ogden, Utah
1 review
5 of 5 stars Reviewed February 26, 2014

Wow! Weird to see bad reviews. Our experience was outstanding. We stayed at Riu Santa Fe, and had the best Host ever. Claudia Marquez was professional and on top of the game. We booked multiple excursions without a hitch. She was training new staff and still taking care of business. I would highly recommend using their services. Be sure if... More

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Barnegat, New Jersey
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 26, 2014

Several months ago I booked a room for 5 nights at Cabo San Lucas on the United Airlines Website. The room price included round trip airport transportation for only one dollar extra per night, a bargain. To make a long story short, after much effort because my first and last names were reversed, I learned that Gray Line provided the... More

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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 24, 2014

WARNING - DO NOT USE GRAY LINE LOS CABOS. They are a total scam. I signed up online for a trip for 2 to see the Gray Whales. I paid on the website. The day before the trip I called ahead to confirm. They said the trip had been cancelled but they would refund the money. Its been 2 months... More

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KaremCabo, Guest Relations Manager at Gray Line Los Cabos, responded to this review

Dear FromAlbertawithLove, Thank you for sharing your review with us. First of all, we want to make an important remark on your review. We as a part of a worldwide license, are a serious company located on beautiful Mexico and are since more than 10 years welcoming visitors from around the world, thus the reason we disown and condemn any... More

Seattle, Washington
Reviewer
4 reviews 4 reviews
3 attraction reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 22, 2014

Booked through Expedia. Had to wait around a little bit at the airport, but I got the feeling it was other passengers that were holding us up, not the driver. When you book a group shuttle like this, you have to be patient! Our hotel was the farthest one away, and we had three other hotels to stop at before... More

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Victoria BC
Contributor
17 reviews 17 reviews
6 attraction reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed February 14, 2014

Sadly, we were the last picked up in an 18 seat van for what proved to be a 12 hour trip to la Paz and Todos Santos. If we could have seen anything, it would have been a great trip. Unfortunately, the last seven seats are jacked up over a luggage area and you cannot see out the windows, even... More

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KaremCabo, Guest Relations Manager at Gray Line Los Cabos, responded to this review

Dear Mr. Ken M, First of all I want to thank you for letting us know about your tour experience with us. Be sure we take very seriously your comments and those at the very same time, help us to improve our service as our goal is customer satisfaction above all. After reviewing your case with our driver and guide... More

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