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Gray Line Los Cabos

Address: Plaza San Jose Local 25-26, San Jose del Cabo 23400, Mexico
Phone Number: 624 146 9410
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Book ahead on Viator
$21*
and up
78%
Certificate of Excellence 2014
Owner description: When our costumers use a Gray Line services, they know they are...
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Attraction details
Hours:
Sun - Sat 8:00 am - 7:00 pm
Owner description: When our costumers use a Gray Line services, they know they are buying quality, convenience and peace of mind whenever they travel.We are your best source for professional and personalized transportation service.
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193 reviews from our community

Visitor rating
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    29
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Salmon Arm, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 28, 2015 NEW

We had a great day with our guide Leni Salas from Cabo san lucas tours/Grayline and our driver Jorge! They were on time and gave us a lot of information about the places we visited on our tour of Cabo San Lucas and San Jose Del Cabo. It started with a fun glass bottom boat ride to the arch before... More 

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Wallace, Idaho
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 14, 2015

We had the lucky opportunity to meet Sebastian Kiehnle at the Travelocity desk in the lobby of Sandos Finisterra in Los Cabos this past Christmas week. He was not only completely generous with his expertise, but he was so thoughtful about our particular interests. At a time when most people are home with families and enjoying their own holidays, Sebastian... More 

Was this review helpful? Yes 1
Sellersville, Pennsylvania, USA
Reviewer
3 reviews 3 reviews
3 attraction reviews
1 of 5 stars Reviewed January 13, 2015

Per the instructions on the voucher I purchased via Expedia, I was to proceed outside, past the hoards of others trying to lure me to their waiting van and the look for a uniformed representative holding a Gray Line sign with my name or hotel. There were many, many others holding signs and calling out for me to ride with... More 

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Salt Lake City, Utah
Contributor
13 reviews 13 reviews
4 attraction reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed January 2, 2015

TAKE A CAB!!!!!! We signed up with them via Expedia. Upon arrival you "hang out" in front of a very crowded airport area, they try and fill the vans so you may wait for a long time. Then it is a milk truck run to all the various hotels. Okay not bad. But when I called to arrange my pickup... More 

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KaremCabo, Guest Relations Manager at Gray Line Los Cabos, responded to this review

Good afternoon rik h, Thank you for your post. Upon arrival to the airport, all our guests are given a confirmation document which has your departure information (Airline, Flight number and departure time) and ask you to give us a call to the local office a day after your arrival. This is very important as is our way to ensure... More 

montana
Senior Contributor
25 reviews 25 reviews
10 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 1, 2015

We read the pre-information and knew to not stop at the terminal even if they said they were from Graylines. We went outside and looked for the people wearing bright green. We had a few minutes wait for everyone to get through customs. We were so happy with the return trip pick up. There were 2 other groups waiting for... More 

Was this review helpful? Yes 1
KaremCabo, Guest Relations Manager at Gray Line Los Cabos, responded to this review

Hello seetheworldmontana, Muchas gracias! We truly appreciate your post letting us know how much you enjoyed our transportation service! Hope you had a great time in Cabo! Bests, More 

Nutley, New Jersey
1 review
1 of 5 stars Reviewed December 23, 2014

Please don't use them . I had a reservation which I was charged $38 no my Credit Card. Almost lost the flight . They said they made a mistake in their system and they can not pick me up because they enter my reservation as a arrival, and by law they can not change that. They have not even refunded... More 

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KaremCabo, Guest Relations Manager at Gray Line Los Cabos, responded to this review

Hello Kozeta1, Thank you very much for posting your comments. Be sure we take in count every experience our customers share to make our service better. Unfortunately we do have strong local transfer regulations which does not depend on us at all. We apologize for any inconvenience you may had during your departure transfer service. Your refund is on your... More 

Los Angeles, California
Contributor
18 reviews 18 reviews
7 attraction reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed December 10, 2014

This worked out very well for me and my son. It felt like the safest way to go. However cost wise, a family of four or more would be better off in a flat-fee cab or private shuttle service because of cost per person. Vehicle was very nice, rather new and the drivers each way very polite. I would have... More 

Was this review helpful? Yes 1
KaremCabo, Guest Relations Manager at Gray Line Los Cabos, responded to this review

Hello Newtzlaw, Thank you very much for your comments. It is nice to learn you enjoyed your ride to your hotel. We do take very seriously the pickup assigments for all our customers so they are able to arrive on good time at the airport. As sometimes you get flight changes during your trip, we ask you to call us... More 

Omaha, Nebraska
2 reviews
5 of 5 stars Reviewed November 21, 2014

Luis is a lover of the cities Cabo San Lucas and San Jose de Cabo. His passion and knowledge was evident everywhere we went on our tour. He was polite, helpful and did not hesitate to answer any questions I posed to him. I couldn't have asked for a better guided tour! Gracias Luis!! 5 stars *****

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KaremCabo, Guest Relations Manager at Gray Line Los Cabos, responded to this review

Hello Dennis S, Thank you very much for your kind comments about the Tour and Luis service! We are happy to know you enjoyed our Deluxe City tour and overall, your trip to Los Cabos. We do know Luis is a great asset for our company, truly a 5-star guide which truly enjoys his job. We will let him know... More 

University Place, Washington, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 15, 2014

My family and I enjoyed the scenic drive from Cabo to Todos Santos, and the tour of the town. Our guide was Luis, a friendly and very professional tour conductor and driver. His knowledge of the area gave us a great deal of new information. We enjoyed the pace of our day, and the Hotel California was a great place... More 

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KaremCabo, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Hola Hedy M, Thank you very much for taking the time to let uss know how much you enjoyed your trip to Todos Santos. This is a town considered by the Tourism Board as "Magic Town" of México due to its rich history, architecture and culture. We take pride on showing our visitors around and to make them discover the... More 

San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 9, 2014

We used Los Cabos transport on a recent trip to Cabo and they deserve a 10/10. Greeted w/ beer, stopped at Walmart on the way to our hotel AND allowed us to schedule two separate departure times from hotel. They were very quick to reply on email, i would definitely recommend them and we'll be using them again next time... More 

Was this review helpful? Yes 1
KaremCabo, Guest Relations Manager at Gray Line Los Cabos, responded to this review

Dear 11jillg, Thank you for your review! It's always a pleasure to assist you on planning the perfect trip. We do keep in mind when traveling that simple is better. We are glad to know you enjoyed our services and had a great time in our beautiful Cabo. We truly hope to serve you again on any future trip. All... More 

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  • Will you pick up and drop off at my hotel?
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