I didn't like when i came out the airport and i have to wait for 30 mins after flying for 6 hours. Then in the hotel they harass you to book an activity and won't leave you alone until you. They call your room starting from 7 am you finally tell them you are going to meet with them. I'm... More

Grey line was great when they wanted my party of 10 to book trips With them bit when it came time for us to leave Cabos they were nasty! Not only did they have our departure flight wrong when they came to pick us up 3 hours early to take us to the airport, they had split the group into... More

My ziplining activity was scheduled for June 19 at 3pm and the Gray Line pick up scheduled for 1:45 pm. We waited at 1:20 pm for the shuttle, Dalia from Wyndham called at 1:40 pm to find out where the shuttle was and no one came. Dalia called again at 2 and again Gray Line said the shuttle was on... More

The staff was very knowledgeable and informed. Dinner was great and plenty of time to shop and site see. More

Prmarily I want to say that Luis our tour guide, did an exemplery job. His english and humor and knowledge of the area was outstanding. We were in a small group of 14. Both Luis and the van driver were always available to assist us. We enjoyed the glass bottom boat and the glass factory as well as the information... More

Very poor customer service. Requested a refund for my ground transportation reservation since a week ago, It was never processed and there were no recollection of my conversation, no confirmation number given either. Chat with Katrina to see why was the refund never processed; her response was that my refund should be processed in 7-10 days, requested a confirmation again,... More

For some reason I did not receive a confirmation before I was leaving. I tried chatting on line. I tried calling. No luck. I emailed and got a hold of Norma Gazga. She found out what the problem was and corrected it. Instead of landing and wondering what I was going to do about transportation, I could relax and enjoy... More