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Cabo San Lucas Visitor Information Center

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Address: Calle Medero | Between Hidalgo and Guerrero, Cabo San Lucas 23410, Mexico
Phone Number: 52-114-3-4180
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Description:

A visitor's center offering maps, brochures and hotel recommendations by a...

A visitor's center offering maps, brochures and hotel recommendations by a bilingual staff.

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TripAdvisor Reviewer Highlights

Read all 41 reviews
Visitor rating
  • 7
    Excellent
  • 4
    Very good
  • 2
    Average
  • 1
    Poor
  • 27
    Terrible
WATCH OUT FOR THRIFY CAR RENTAL. Thrift Car Rental ripped us off too!

Thrift car rental is apparently pulling this scam regularly. We too booked a car through a travel website and paid for insurance for driving in Mexico. They refused to honor... read more

1 of 5 starsReviewed 1 week ago
EWB-in-MB
,
Manhattan Beach, CA

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41 Reviews from our TripAdvisor Community

Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
Manhattan Beach, CA
Level Contributor
73 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed 1 week ago

Thrift car rental is apparently pulling this scam regularly. We too booked a car through a travel website and paid for insurance for driving in Mexico. They refused to honor the insurance and wanted $590 for insurance!

Helpful?
Thank EWB-in-MB
Fremont, California
Level Contributor
3,543 reviews
2,301 attraction reviews
common_n_attraction_reviews_1bd8 1,965 helpful votes
4 of 5 stars Reviewed December 2, 2015

We were happy with the information, coupons, maps, and other information provided by the Cabo San Lucas Visitor Information Center. The staff is helpful.

Helpful?
Thank mini
lewiston, United States
Level Contributor
18 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed August 14, 2015

Went to pick up my prepaid car rental from the airport and was told the amount I prepaid was just for the website that did the reservation. I still had to pay them the full rental amount of almost 500 dollars for one week. The company I prepaid did not refund me because they said it was a canceled reservation... More 

Helpful?
7 Thank Lonna B
Melbourne, Australia
Level Contributor
195 reviews
122 attraction reviews
common_n_attraction_reviews_1bd8 114 helpful votes
5 of 5 stars Reviewed July 2, 2015

We stopped at the beautiful port of Cabo San Lucas on a sunny Sunday and the place was rocking. The many restaurants that line the promenade were full of patrons drinking the local beer, tequilas and enjoying the music and wonderful ambience. The Tourist centre provided maps and an endless list of activities and enjoyments. We took a ride around... More 

Helpful?
2 Thank Elsie J
Casa Grande, Arizona
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed July 1, 2015

rip off absolute rip off of a business.they will do anything to get money of of you, never rent from FOx Car Rental.we filled the tank up and returned the c$70 worth gas but theneedle was not working in hte car so they charged us another $100 for gas as their mechanic said there was no gas.I have the receipt... More 

Helpful?
7 Thank kmuthu
Stevenson, Washington
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed June 24, 2015

I'm beginning to see a trend with many of the car rental agencies in MX. Like many others, Fox is trying to rip us off for $400+. When we rented the vehicle via Expedia, the cost was $142 for our trip. When we arrived, they said we had to have at least liability insurance. I told them that I had... More 

Helpful?
7 Thank Tyrell M
San Antonio
Level Contributor
28 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 53 helpful votes
1 of 5 stars Reviewed June 15, 2015

We made a reservation with Dollar in the USA and even called to check on the price. We were told by a Dollar representative that there was no additional mandatory insurance required. We asked her several times if our reservation price would be the charged amount. She assured us the price would not change. We also called our credit card... More 

Helpful?
5 Thank crazyconnie
Henderson, NV
Level Contributor
24 reviews
common_n_attraction_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed May 22, 2015

It's really odd - how you're shown some scribbled numbers on scratch paper for insurance rates. I've driven across the border and brought Mexican insurance. These rates were incredibly high. But what do you do - they have got you by the throat. I rode back to the airport with another couple who had the same experience and complaint. Upon... More 

Helpful?
4 Thank SimplyCin
Florida
Level Contributor
18 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed May 18, 2015

We have just returned from Cabo San Lucas week of May 11-18. We purchased insurance for rental cars through our American Express Platinum card which guaranteed that for $19.95 per rental, insurance in Mexico was covered. We arrived at the Thrifty counter, showed them the insurance policy and were told that it did not cover personal liability which was required... More 

Helpful?
8 Thank lynnr11
Woodbridge, California
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 16, 2015

I prepaid for a rental car with Dollar in San Antonio last week. Our flight there was very late, getting in at 2 am. When we found out we would be so late, I called the 800 number who told me the rental desk was closed at midnight. I called the number that is listed on my "voucher" as desk... More 

Helpful?
2 Thank hhnewmanmom

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?
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